3.1 star rating Rating - based on 314 reviews & complaints is a full service florist that has specialized in nation wide delivery since 1910. We are family owned and operated, and are committed to offering only the finest floral arrangements and gifts.  
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Customer Reviews, Ratings & Complaints
Complaint Posted 1/20/2018
Horrible Customer Service and Flowers never arrived!
I ordered flowers several days before my Aunt's Funeral, to be delivered to the funeral home by 9:30 am. By 9:40 they still hadn't arrived, so I stepped outside and called them. They gave me a story about how they had just recently opened and how... Read More »
Complaint Posted 1/9/2018
Recently ordered flowers and "It's a Boy Balloon" when my grandson was born on Dec 29th. Flowers were delivered without the balloon on Dec 30th. I immediately sent an email letting them know and never got a response. When I sent the email I receiv... Read More »
Complaint Posted 12/26/2017
Absolutely the worst! Was supposed to deliver Christmas flowers on the 12/24, never did, then sent an email on the 12/26 saying they could deliver on the 27th (maybe). When I called to complain ans ask for a manger, I was told he/she was out to lu... Read More »
Complaint Posted 11/23/2017
I ordered Thanksgiving flowers for my 85 year old cousin who lives in Ohio and has been sick. I ordered them on 11/7/17 and they were to be delivered on 11/22/17. On that day I had a message that there was a problem after I got home. I live in Nev... Read More »
Complaint Posted 11/15/2017
I ordered these flowers for a funeral on Sunday November 4 and  I was appalled and completely embarrassed of what was received. I paid $235 for this arrangement . Originally prior to ordering I called and specifically asked if th... Read More »
Complaint Posted 10/11/2017
very poor customer service
Very bad experience! The basket that was sent to my friend for her birthday was NOTHING like what I saw when i made my purchase. I called, sent an email, had to make two follow up calls with a lot of hold time before being offered a %15 refund as... Read More »
Complaint Posted 8/15/2017
Horrible experience. Total scam
I ordered flowers for delivery on my grandmother's birthday. They called me the day of her birthday, telling me they could not fulfill the order until the day after her birthday and then informed me I needed to pay $20 more on top of that. When I... Read More »
Complaint Posted 8/1/2017
do not use them - misleading advertising!
They are not to be trusted as they charged my credit card in USD without telling me. They claim it is on their website but I never saw it as it is likely in fine print. Their main come-on was no GST, so one had to assume it was a sale price! Cost... Read More »
Complaint Posted 3/3/2017
Don't Choose This Place...Bait And Switch Advertisement
I used the internet to find a "local" florist for my Uncle's funeral. The heading said "Family-Owned Florist" and I assumed it was in the city I'd listed. I spent 45 minutes picking the right arrangement online, then called to place my order-which... Read More »
Complaint Posted 3/3/2017
Scammers!!! should've picked flowers from my own garden!!
ordered from Canada, thought i was paying in Canadian Dollars as it did not state anywhere on the mobile version that all charges was in US dollars. Saw the bill, called them up, they agreed it didn't show that info on the mobile version, was told... Read More »
Complaint Posted 1/1/2017
Do NOT buy flowers from this group!
Do not purchase flowers from this company......the worst I have ever done business with. Ordered an expensive arrangement for my sick Mom who was in assisted care.......the flowers lasted 5 days....nurses told me the flowers were dead and dried up... Read More »
Complaint Posted 11/16/2016
THIS IS THE ABSOLUTELY WORST PLACE TO ORDER ARRANGEMENTS!! They need to review their ordering process...a VERY SIMPLE FIX...when a potential customer begins an order process there are several of them being WHERE do you want the... Read More »
Review Posted 10/20/2016
Extremely satisfied
I used this service twice in one month for 2 different funerals and could have not been more pleased with the flowers. Read More »
Review Posted 10/19/2016
Extremely Satisfied
The basket was beautiful and the service was wonderful. Could not ask for anything more. Read More »
Review Posted 10/17/2016
Very Satisfied
Thank you. My daughter received the flowers for her birthday and sent me a photo. They were beautiful – just as depicted on your site. Thank you so much. BruceL. Read More »
Complaint Posted 10/17/2016
Unethical and fraudulent practices
Did not deliver as ordered. Paid extra for saturday delivery. Got a message saying florist had "car problems" and couldn't deliver. They wanted to deliver sometime on Monday and also tack on an additional $14.00 !! After many calls and no call bac... Read More »
Complaint Posted 10/11/2016
Do not Buy from this Company
Worst experience, these folks are not dependable. Buy at your own risk after this review. I had a close friends grandmother pass away. Once we found out the details on visitation and the funeral it was Saturday night, October the 8th. I immediate... Read More »
Review Posted 10/11/2016
Terrible Customer Service
Allowed my online order to go through, only to demand more money later. FALSE ADVERTISING. Given the fact this is an arrangement for my mothers b-day and the ladies I encountered on the phone were cold and apathetic, I would NEVER USE THIS BUISNES... Read More »
Review Posted 8/31/2016
Very satisfied and happy customer!
Thank you so much for the flowers. I was unable to attend the funeral but my sister took a picture of the flowers and they were beautiful and my best friend who I sent them for her mother-in-law's funeral loved them. I have had experiences where I... Read More »
Review Posted 8/24/2016
Beautiful as expected!
Ordered a large flower basket for a funeral and was delighted to see that it compared favorably to the other flowers at the funeral and it was a charming and refreshing bouquet that brought life to the room. Very satisfied and very happy - will us... Read More »
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Additional Business Information
Hours   Internet Based. Phone   (800) 786-1178 Address   P.O. Box 4618
Mission Viejo, CA 92690
Website Email
Contact   Diane Neal Other  
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