Gravity Defyer, Inc.

2.8 star rating Rating - based on 67 reviews & complaints
Each Gravity Defyer comfort shoe is designed with our patented VersoShock Technology, consisting of springs hidden in each sole to absorb harmful shock while returning positive energy to the feet, knees and back. We offer both men and women styles that cater to specific health conditions and activities, as well as offering various widths. Invest in a pair of Gravity Defyer shoes today and experience what they can do for you—guaranteed to change your life for the better!  
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Gravity Defyer, Inc. Categories
General Merchandise
Specialty Retail

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Customer Reviews, Ratings & Complaints
Complaint Posted 9/13/2021
Poorest Customer Service I have experienced in 30 Years
Purchased 2 pairs of shoes from this company and all went well in the beginning. My shoes started out with a clicking noise when I walked. I sent an email because their website support did not work. I never received a reply. A couple of weeks late... Read More »
Complaint Posted 6/2/2021
Poor Customer Service
I have been waiting for almost TWO MONTHS for my shoes to be returned after I requested a larger pair. The customer service employees have no idea why my shoes have not been sent to me and they are not doing anything to send me my shoes. I have no... Read More »
Complaint Posted 9/8/2020
Company will rip you off
Whatever you do, do not buy from this company. They advertise a return policy but unless they are"like new" you can't get a refund. Which means that, if you wear them at all, you are screwed. No respectable company works like this. Read More »
Complaint Posted 6/29/2020
Don't buy from Gravity Defyer, they will rip you off.
I purchased a pair of the Mighty Walk and they just didn't help, so I called and explained and was told to return them. I waited for over a month after I returned them and received nothing, so I called but could not get through, kept getting disco... Read More »
Complaint Posted 11/8/2018
I purchased the shoes month ago. I never received the shoes but the money was out of my account at the same day of the order on-line, 34 days ago. No customer service help at all, no supervisor, no manager to deal with it, was treated like a "hot... Read More »
Complaint Posted 9/5/2018
Too Heavy-Bad Shoes
I really wanted to love these shoes, especially at $150 a pair. I received them and read all the instructions that said they were more difficult to break in while you adjust to them. Well, after 12 weeks and over 150 miles of adjusting to them, it... Read More »
Complaint Posted 11/25/2017
Bad Shoes
I purchased G-Defy Shoes spring of 2017. Within a month the heel separated from the shoe body. I contacted customer service and had to deal with that, but they sent me new shoes to replace the ones that were bad. Guess what the Replacement pair ca... Read More »
Complaint Posted 10/19/2017
Don't BUY. They don't last past 6 months.
I purchased a pair of gravity defyer shoes and I have had them for 6 months and now the left one has a clicking sound in it. I am not happy because these shoes were not worn to do any type of exercise, running or anything to make them become defec... Read More »
Complaint Posted 10/22/2016
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Too Heavy-Poor Quality
I ordered some of Gravity Defyer shoes early this year. Took a while to get them and when I did, they were not the right size (my problem not knowing how their sizing worked). I returned them for exchange, and also a not-quite duplicate order that... Read More »
Business's response - by Gravity Defyeron 10/24/2016
Hello Peggy, We are sorry to hear you had a bad experience. Please message us your order number so we can look into this issue and get back to you with a solution. Thank you for your time. In the future please feel free to contact customer servi... Read More »
Review Posted 10/10/2016
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Big help for bad knees.
I use gravity defyer sneakers exclusively. I have bad knees and the shoes make it possible for me to play tennis and walk around all day with no problems in knees or back. Sizes vary and I have had to buy the sneakers in a larger size than I usual... Read More »
Business's response - by Gravity Defyeron 10/10/2016
Thank you for sharing your experience Julia! Read More »
Complaint Posted 10/4/2016
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Shop Elsewhere
Own four pair. Shoes offer highly cushioned walk. Extra height of heels due to springs can cause stability issues. Minor relief for neuropathy. Leathers uppers are cheap quality. Workmanship OK. Minimal product description on website: uppers on la... Read More »
Business's response - by Gravity Defyeron 10/4/2016
Hello Gene, Please message us your order number, full name or phone number so we can look further into this issue. Each pair purchased from Gravity Defyer has a manufacture warranty. Once you send your order information I will have a manager cont... Read More »
Complaint Posted 6/3/2016
Company has serious issues with Customer Service and Professionalism.
I bought a pair of shoes at the outlet store. I was told I could return them. When I tried to do so a week later, I was told I could not return them. A nice young man, who said he was a manager at another store, told me I could exchange them and h... Read More »
Complaint Posted 5/10/2016
Enough is enopugh.....
I'm sorry, but I MUST write a negative review after 5 tries. The return policy is fine (as opposed to the other reviews posted) as they should be at the cost, BUT.....this is the fifth pair of their shoes that start off inCREDibly comfortable, but... Read More »
Complaint Posted 3/16/2016
Do not buy these shoes!
I bought a pair of Gravity Defyer Extora Athletic shoes beginning of January. When the shoes arrived, they seemed comfortable on the feet, however, I did not get a chance to try them in a real extended walk for a full month due to the rainy weathe... Read More »
Complaint Posted 12/15/2015
If returning an item, CHECK YOUR BANK BALANCE !
I ordered a pair of men's shoes for a gift. My husband said they were too stiff. I called GD to let them know i would be returning the shoes then took them to FedEx. I was told when i ordered the shoes that i had 30 days to try them out but kept t... Read More »
Complaint Posted 11/9/2015
ZERO Stars for Quality ZERO Stars for Customer Service
When I first tried on my Gravity Defyer Armand Shoes, the right shoe sounded like a "Dog's Squeaky Toy". I walked around a little and it started sounding like I was Breaking Wind ! (Fa*ting !) I tried calling the 800 Customer Service number for 3... Read More »
Complaint Posted 11/9/2015
GRAVITY Defyer Customer Service/Quality Very Poor
I purchased a shoe in Nov 2014, 12 months after, the shoe is falling apart and I am getting blisters every time I use it. I called Customer Service and they asked me to send pictures of my foot with the blisters and a pic of the shoe (the metal ro... Read More »
Complaint Posted 4/13/2015
How good is a gravity defer shoe? Who knows.
I ordered a pair in December 2014 and kept getting emails over the next 4 months that my shoes were on back order. I finally gave up and ordered a pair of Hoka One One shoes that came 2 days later from Zappos and are everything that Gravity Defyer... Read More »
Review Posted 1/7/2014
Review Posted 9/19/2013
Awesome Shoes
I have just received the shoes from Gravity Defyer and found it the best. The shoes are very comfortable and I got them in very affordable price. I just love them. I recommend this store to everyone. Cheers ! Read More »
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Additional Business Information
Hours   Monday to Friday - 8:00AM to 6:00PM Phone   (800) 429-0039 Address   10643 Glenoaks Blvd
Pacoima, CA 91331
Website Email
Contact   Sarah Olea, PR Other  
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