1.2 star rating Rating - based on 26 reviews & complaints
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Customer Reviews, Ratings & Complaints
Complaint Posted 6/19/2013
Jules D.
Growquest Nursery & owner Chris a.big FRAUD!
I ordered two roses from this company - I got nothing but excuses & put offs! I'm still waiting for my refund - my last contact with him he said "its ONLY $65 - is it really that big of a deal?" - Apparently so if he felt he had to s... Read More »
Complaint Posted 5/29/2013
Nadia M.
FRAUDULENT WEBSITE – THEIF – STAY AWAY! DO NOT BUY ANYTHING FROM CHRISTOPHER MORGAN GILCREST – AKA CHRIS GILCREST -AKA GROWQUEST Growquest and its owner Christopher Morgan Gilcrest aka Chris Gilcrest are fraudsters pure and simple. We placed an or... Read More »
Complaint Posted 5/3/2013
Jackie C.
Do not order anything from this guy!
I didn't read any reviews prior to placing an order. I wish I had. This guy never filled my order. I waited and waited. He sent me e-mails at first telling me it won't be long, but eventually stopped that all together. Luckily all I lost was time,... Read More »
Complaint Posted 11/14/2012
Jax J.
Growquest and Growquest Gardens, He took my money and wont give me a refund
I have lost money with this guy. Him and I email back and forth today, but he has no idea who I am. He cant even find me in his database. What kind of book keeping do you have. He promised me a refund, then never sends it. I have done some researc... Read More »
Complaint Posted 11/3/2012
Theodore J.
Watch out for this company, A.K.A's and name: Chris Gilcrest. Dont do any business from him. He is not to be trusted!
I agree with you 100%. He is very shady, not to be trusted and most of all he is a thief and so much more............ watch out for this guy and company. He has scammed 3,000+ people and in fact he is being investigated now by the Ventura DA. I... Read More »
Complaint Posted 11/2/2012
Margret C.
Becareful of this guy and company. You wont get your products and he is nasty, rude and disrespectful.
To Chris Gilcrest, Where are my products? I sent you my money months back. I will report you to BBB if you dont send me my stuff. You have my money. Do you want me to file a police report against you for not sending me my products? I see you ha... Read More »
Complaint Posted 6/15/2012
mike l.
Complaint Posted 2/12/2012
don m.
Chris deserves a special place in the afterlife.
I wish I would have checked the reviews first! Chris Gilcrest would not take a credit card because he decided in advance to steal my money. I will never do business on line with a check again. The district attorney is making him pay me back, but t... Read More »
Complaint Posted 8/31/2011
Priscilla M.
Review 8/31/2011
I initially placed an order from this company at the end of February 2011 and it took Mr.Gilcrest to mid-March before confirming my order and the price of the roses I had ordered. After sendin my payment of $110.59 via check through USPS, I heard... Read More »
Complaint Posted 7/1/2011
Ryan T.
Review 7/1/2011
My story is the same. Ordered roses on Feb 15, 2011. Had to leave credit card number before they told me that had to have a check. Should have quit right there. It is now July 1 and no roses and no refunds. Called Better Business Bureau about them... Read More »
Complaint Posted 5/27/2011
Review 5/27/2011
SEE NOTICE BELOW my review of BANKRUPTCY PROCEEDINGS: Submitted order on 3/25/2011 that included my credit card number. Received an email on 4/7/2011 stating the payment must be made with check or my bank's bill pay, and that my credit card will... Read More »
Complaint Posted 5/17/2011
debbie d.
Review 5/17/2011
My story is the same. I did not do my due diligence and I too was ripped off by Growquest. I ordered a Bersa Lime Tree in March, paid by check, check was cashed and no tree. No return calls, no return e-mails. Why is his website still up? Why has... Read More »
Complaint Posted 5/14/2011
Candace Hibbard L.
Review 5/14/2011
I contacted this company in August about a rose. They said to send the check in the late winter for shipment in early spring. Which i did. March 25th, 2011. And nothing has been delivered. This company will not answer my email inquiries, nor will... Read More »
Complaint Posted 5/4/2011
Kathie D.
Review 5/4/2011
I too have been duped by Chris at Growquest. My story is the same as others. I found them online, ordered using a credit card, upon following up was told that I needed to send a check, I sent the check and nothing. It has been 3 months. I must adm... Read More »
Complaint Posted 4/28/2011
Thomas H.
Review 4/28/2011
This business has a reputation of taking your payment promptly, then making you fight for months to get it shipped. The refuse to communicate, and have no concept of customer service. Avoid them if possible. Read More »
Review Posted 4/22/2011
William R.
Review 4/22/2011
I ordered an Hass Avocado Tree from Growquest in Febrary, 2011. I was emailed that I needed to send $48 for the tree and $10 for handling. I was told by Cris that my creditcard would be bill for the shipping. I sent the check an now can't get in t... Read More »
Review Posted 4/20/2011
Andrea I.
Review 4/20/2011
I place my order with this company after finding them on the net. Order was placed on March 29 2011 its now April 20 still have not heard nothing back after emailing them and calling leaving messages. The money I paid to them had already clear my... Read More »
Complaint Posted 12/4/2010
Mary M.
Review 12/4/2010
I was creating a butterfly garden this Spring. I ordered Lady Bugs from this business on 04/29/2010, after finding them on the internet. By July I still had not received my order. After many contacts with the business,to no avail,I had not receive... Read More »
Complaint Posted 12/1/2010
Bill G.
Review 12/1/2010
This is one of the most incompetent businesses I have ever done business with. Negative stars is all I can give. I ordered brown snails in March 2010 and here we are in December 2010 and still no snails. I have contacted Growquest sever times afte... Read More »
Complaint Posted 11/18/2010
Mark M.
Review 11/18/2010
BEWARE - Here's my story:

I went to Growquest's website and placed an order for various ladybugs and praying mantis on 7/16/2010 - giving my credit card information at the time. I was really excited about this because we have a tree that sits o... Read More »
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Additional Business Information
Hours   Phone   (855) 476-7673 Address   590 West Main St.
Santa Paula, CA 93060
Website Email
Contact   Chris Gilcrest Other  
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