Augusta Precious Metals

4.9 star rating Rating - based on 275 reviews & complaints
Augusta Precious Metals helps customers add physical silver and gold to their retirement savings in the form of precious metals IRAs. Augusta is known for exemplary customer service and transparency. BUSINESS ALERT: If you wish to file a complaint, please first contact Cierra at customer-care@augustapreciousmetals.com or (855) 909-0082.  
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Augusta Precious Metals Categories
Gold, Silver, and Platinum Dealers
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Customer Reviews, Ratings & Complaints
Review Posted 9/11/2020
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Augusta Precious Metals has been a great company to work with -- Joe Montana
I’ve been working with Augusta Precious Metals – not only as a paid brand ambassador, but also as a satisfied customer. Last year, I had my financial team search for ways to diversify my retirement portfolio because my number one priority after re... Read More »
 
 
Business's response - by Isaac N.on 9/17/2020
Mr. Montana, it has been our pleasure to work with you both as a customer and as Augusta's corporate ambassador. Thank you for your awesome vote of confidence in our work as we help Americans become educated about the economy and empower them to p... Read More »
 
Review Posted 10/19/2021
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Rolling over retirement accounts
I love working with Augusta Precious Metals. I have rolled over several retirement accounts thru them and have found them to be professional, courteous and effecient. They are customer oriented and always follow through. I would highly recommend t... Read More »
 
 
Business's response - by Isaac N.on 11/20/2021
Ruth, your comments are a great way to show others that this team truly works hard to take care of our customers. Thanks, so much for taking the time to let everyone know what you think. We appreciate your trust in us and will be here for you, as... Read More »
 
Review Posted 10/13/2021
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Excellent
I really enjoyed the webinar. The info was up to date and informative. The staff at Augusta are very knowledgeable and friendly. Opening an account was straight forward. Highly recommend them. Read More »
 
 
Business's response - by Isaac N.on 10/18/2021
Hello, Lois: Thanks very much for your kind review of our team. We love what we do because we get to help people like you understand the economy and how to purchase metals to help protect your savings. Keep in mind we are always here to help--thro... Read More »
 
Review Posted 9/30/2021
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Precious Metals Investment conference
I attended a web conference with an Augusta Precious Metals about diversifying my IRA. It was very informative and they readily answered any questions I had. There was no pressure to make an immediate decision. They covered the applicable fees and... Read More »
 
 
Business's response - by Isaac N.on 11/20/2021
Hello, James: Thank you very much for your positive review of our team. Of course, there's a lot to know about the economy and using metals to protect your money -- as you could tell, our mission is to make sure everyone who wants this information... Read More »
 
Review Posted 8/17/2021
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Informative and professional
Augusta provided a professional, objective and honest presentation of their services, processes and relationships with the industry and related companies. It was informative, and also provided solid reasons for investing a portion of available fun... Read More »
 
 
Business's response - by Isaac N.on 8/24/2021
Henry, thank you for taking time to share your thoughts about this. Our customer success agents work hard every day to share this very important information with Americans like you who are looking for ways to diversify their savings. Keep in mind... Read More »
 
Review Posted 7/26/2021
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Augusta is a first rate company
Augusta does an outstanding job of providing education and information on the rationale and process for adding gold and silver to your financial portfolio. There is absolutely NO pushy salesmanship - simply an apparently genuine attempt to make yo... Read More »
 
 
Business's response - by Isaac N.on 7/29/2021
Hello, Douglas: Thank you so much for your kind review of our team. It is always our goal to make customers feel comfortable by ensuring they get all of the information they need — and then to support you, in your own time, through the process of... Read More »
 
Review Posted 7/20/2021
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Great Web Conference
When I was initially contacted by Kevin Martin about purchasing precious metals I was very apprehensive about having to listen to a high pressure sales pitch and webinar. Through Kevin's persistence he convinced me to participate in a web conferen... Read More »
 
 
Business's response - by Isaac N.on 7/29/2021
Hi, Ralph — thank you so much for explaining how your appointment with our team went. We know this is a big decision, and we are very happy that you feel comfortable with us. Our mission is to become a personal source of information for our custom... Read More »
 
Review Posted 7/16/2021
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Great company
I really learned a lot from our conversations with Augusta Precious Metals. They really explained to us the economics of gold and silver and how the world around affects pricing, etc. Very very thorough, informative and it was not a high pressure... Read More »
 
 
Business's response - by Isaac N.on 7/19/2021
Sharilyn, thank you so much for taking time to let everyone know how well your experience went with our team. We appreciate you and look forward to assisting you with your precious metals needs. Remember, the team is available to answer your quest... Read More »
 
Review Posted 7/1/2021
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First Class Operation!
I recently purchased some Canadian Maple Leaf Gold coins from Augusta Precious Metals. The whole process from start to finish, was easy and hassle free. Jasmine at APM was very helpful. I needed to get my order delivered sooner because I was leavi... Read More »
 
 
Business's response - by Isaac N.on 7/3/2021
James, I'm very happy you are enjoying your coins. The team works hard to ensure a smooth process, and it's nice to know our efforts resulted in a positive service for you. Please let us know if there is anything else you need -- we are here to he... Read More »
 
Review Posted 5/14/2021
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Augusta Precious Metal Presentation
This was a very interesting presentation. It was well presented, very informational and easy to understand. There was no pressure to buy. It is very appropriate in tune for current economic conditions. I highly recommend to anyone who may be think... Read More »
 
 
Business's response - by Isaac N.on 5/14/2021
We appreciate your weighing in on the presentation and your experience with our company, David. Keep in mind we are very active with our customers and will be here to discuss and assist you for the life of your account. Not all similar companies c... Read More »
 
Review Posted 5/7/2021
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Inital Meeting and Introduction
I had an initial online meeting with two advisors that was very informative. One provided financial information, the other information about the company and enrollment process. Both spoke very well, clearly and it was easy to understand. They answ... Read More »
 
 
Business's response - by Isaac N.on 11/20/2021
Hi, Rich: I just noticed that I missed your review in May--so I'm writing now to let you know how much we appreciate your taking the time to let the world know what you think of our team. It's important to us to make sure our customers have the in... Read More »
 
Review Posted 4/6/2021
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Excellent Customer Service
Augusta Precious Metals has been a pleasure to work with. They are very knowledgeable, conscientious, and willing to answer questions. They are committed to helping customers make informed decisions. Read More »
 
 
Business's response - by Isaac N.on 11/20/2021
Tammy, your review of our team is much appreciated! We love hearing that our efforts to provide the information you need have been successful. Don't forget, we are here for the entire life of our customers' accounts -- from before they are custome... Read More »
 
Review Posted 2/28/2021
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Trusted company
The people at APM made me feel very comfortable to invest in gold and silver with them Read More »
 
 
Business's response - by Isaac N.on 3/1/2021
Hello, Christopher. Thank you so much for your positive review of Augusta Precious Metals. I know our customer success agents enjoyed speaking with you. We truly enjoy helping Americans like you get the information you need about behind-the-scenes... Read More »
 
Review Posted 2/13/2021
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Video conference
Excellent presentation. Information given was precise and not overbearing like so many video presentations today. There was no pressure to make any kind of purchase or decision. I highly recommend taking a look if you have any interest in precious... Read More »
 
 
Business's response - by Isaac N.on 2/23/2021
Thank you so much for your positive review of the Augusta Precious Metals team, Doug. We work hard to make economics easy for our customers and guests — we believe every American has the right to know what's going on behind the scenes, so they can... Read More »
 
Review Posted 2/4/2021
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Augusta Precious Metals
Devlyn discussed the company and strategy of investing with Augusta Precious Metals.The discussion concerning the investment of my 401K and the disbursement of my funds and fees were very informative. Read More »
 
 
Business's response - by Isaac N.on 2/5/2021
We appreciate your taking the time to leave an Augusta Precious Metals review, Ken. It was our pleasure to help you understand what's going on with the U.S. dollar and help you get the precious metals information you need to prepare. Buying gold a... Read More »
 
Review Posted 1/18/2021
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Highest Rating
I could not praise higher. Super-professional outfit, great at communication, friendliness and expertise about buying precious metals. My personal broker had decades of experience and gave great guidance -- with all the proper disclaimers. And the... Read More »
 
 
Business's response - by Isaac N.on 1/19/2021
Charles, it was our pleasure to help you navigate the purchase of precious metals for your gold IRA rollover. As you now know, we are highly focused on providing the very best customer service to make buying gold and silver easy and transparent. E... Read More »
 
Review Posted 1/14/2021
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Augusta Precious Metals
I did not know what to expect. I have to say the presentation was 100 % professional and I came away with a greater understanding of our financial landscape. Read More »
 
 
Business's response - by Isaac N.on 1/29/2021
Hello, Don. We have made sure the Augusta Precious Metals team is very knowledgeable about gold and silver — and excited about helping Americans diversify and balance their savings. Please know that, through the entire life of your precious metals... Read More »
 
Review Posted 1/3/2021
Augusta Precious Metals educates before making your investment
Working with Augusta Precious Metals was very informative, educational, professional, as we have never considered this type of investment. The staff that we spoke with was very patient and answered all our questions never indicating any kind of fr... Read More »
 
 
 
Review Posted 12/15/2020
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Augusta Precious Metals
I just got schooled by APM and that’s exactly what I was looking for! I’ve heard and been told so many different things over the years I’d confused myself. Kevin and Clint gave me a clear understanding of precious metals purchased through an IRA,... Read More »
 
 
Business's response - by Isaac N.on 12/16/2020
Thank you, Gregory. It was our pleasure to provide the information about gold and silver you were looking for. Adding physical precious metals in an IRA is an important way Americans can diversify and balance their savings. We love helping people... Read More »
 
Review Posted 12/14/2020
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Excellent Plans & Service
knowledgeable personnel and great service plans. Clint and Lauren readily answered all of my questions and demonstrated a highly professional and competent demeanor. Read More »
 
 
Business's response - by Isaac N.on 12/15/2020
Thank you, Robert! We appreciate your taking the time to share your opinion of Augusta Precious Metals' service. Buying gold and silver is a super way to gain control of your savings through diversification -- including retirement accounts. Best o... Read More »
 
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Additional Business Information
Hours   Monday-Friday 8am-5pm Saturday (closed) Sunday (closed) Phone   (800) 700-1008 Address   5830 East 2nd Street
Casper, WY 82609
Website   http://www.augustapreciousmetals.com/ Email   slevy@augustapreciousmetals.com
Contact   Sagit Levy Other  
 
 
 
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