1.6 star rating Rating - based on 87 reviews & complaints
IMVU, Inc. ( an online social entertainment destination where members use 3D avatars to meet new people, chat, create and play games with their friends. IMVU has reached 50 million registered users, 10+ million unique visitors per mont  
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Customer Reviews, Ratings & Complaints
Complaint Posted 11/19/2020
Throwing out app users
Super active user gets thrown out. According to helpdesk because she is not active. They only look at the last login, but on a phone you don't have to login. They should check last activity. Telling them they are wrong doesn't help, because they h... Read More »
Complaint Posted 10/7/2020
NEVER TRUST IMVU they disable accounts for no reason I warn everyone never to spend one penny on this useless site and don't give them your money and waste your money and time on this useless place, now imvu have became a place where only raspiest... Read More »
Complaint Posted 10/1/2020
IMVU Risk Manager Denise Pollock Shared my Private messages with other users and banned me
IMVU Risk Manager Denise Pollock Shared my Private messages with other users and banned me And when i told Jeff Hanlon he said that it is normal to share the users private messages to other users and when i asked them why did they ban me and share... Read More »
Complaint Posted 1/13/2016
IMVU is a dangerous place to be
Be it a developer or a normal user. You got all the time wasting away once you get ban for some reason. You are ban for life. They will do anything to make your claim as hard as possibly can. No leniency no mercy no nothing. Especially when your... Read More »
Review Posted 9/16/2015
Not great
I was on for a year. Sub par graphics and dot movement. Try Read More »
Review Posted 2/20/2015
IMVU IS A SCAM is a 3D social chat used by millions of users over the world to chat with each other. Recently IMVU has been losing money and has resulted to scamming people. You can read more about it here: You can either choose... Read More »
Review Posted 2/23/2013
Have given up
I have been a loyal user to IMVU since 2007, and all my problems started late 2011, when my account was hacked. I called and called IMVU so many times, but they couldn't do anything to get rid of the hacker. I had to disable my account that I had... Read More »
Complaint Posted 2/18/2013
IMVU disabled me for no reason.. I did some investigations called and called filed tickets..Etc.. FINALLY, a rude guy from India told me that I had been hacked by a woman ( wont say) and she got a refund on some credits. I said ok wtf that have to... Read More »
Complaint Posted 2/18/2013
IMVU = Illegal buissness practices
IMVU = Illegal business practices You pay VIP now for a dev account, so you are essentially investing in this company, but they deem them selves above the law and moral business practices. Who do they awnser to? So far it seems no one. There are... Read More »
Complaint Posted 12/2/2012
IMVU Has Gone DownHill
After many may years of spending 1000s of pounds on this piece of crap game an perfecting my avi it disabled me for 6 days . No warning. No reason. No nothing I tried to log in one day and bam . Cant get in what's worse is I still cant get in and... Read More »
Review Posted 10/8/2012
Imvu is what you make it to be
I been on Imvu for four years,whether people want to accept or not,many contradict there very words,they know what their not suppose to do and defy it and feel well i wont get caught,opps look like you did,people start drama and think their untouc... Read More »
Review Posted 9/8/2012
Poor ethics/Bad Business Practice and receiving stolen goods
How can IMVU do business in the US? or anywhere else for that matter, since theft is a crime in every country? One would wonder this, and many of us ponder it. They have people, customers themselves, making things for IMVU. Called Content Creator... Read More »
Complaint Posted 3/25/2012
IMVU not fair for me.
imvu just remove my account with no warning or reason , imvu customer care is not care customer anymore , only iset my product as high price ( cz i dont want people buy it) i made it for my self,,, i tell them the reason everything , they dont lis... Read More »
Review Posted 12/29/2011
Son Ripped off at IMVU
Just wanted to mention that my son was "duped" into providing a password which resulted in gaining access to credit card information and an attempt to buy ipods, ipads and other items at the apple store. Don't reccomend you let your 13 year olds s... Read More »
Complaint Posted 12/20/2011
IMVU Inc CS Bots
Their customer support is terrible. Most of their replies are automated. My account was banned with no notice. It took 11 help tickets and 25 messages to them over 3 months just to get a response other than, "Your account was found guilty by assoc... Read More »
Complaint Posted 12/20/2011
I like imvu and i will ever play if i want:) Read More »
Review Posted 11/30/2011
lol @ those 2.
Well, To be honest. IMVU did get a little less fun NOT because of them, it's because of the people who join. Why do you join, if you don't even chat and just park you avatars there? Kind of lame. IMVU has gotten better over these past few years, a... Read More »
Complaint Posted 11/22/2011
Review 11/22/2011
Lucky to 1 Star in my book.. SAVE your money DONT USE IMVU. I have been in IMVU since 2007, I am a creator and WAS a devoted IMVU supporter. I have spent hundreds maybe thousands of dollars investing into a company I believed in was for the good... Read More »
Complaint Posted 8/9/2011
Review 8/9/2011
I have been reading all over the internet the last several month about IMVU; as a long standing member of the community and finally have thought to add my own review here. I cannot say enough of about how much IMVU has changed for the worse since... Read More »
Complaint Posted 8/6/2011
Review 8/6/2011
Imvu is not good, you can often get easily banned, what they called disabled, many have complained of being on there some years, having spent thousands of dollars and suddenly one day they can not access their account. Another worrying thing is th... Read More »
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Mountain View, CA 94041-1472
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