Idea Ribbon

2.2 star rating Rating - based on 38 reviews & complaints
We are one of the most successful suppliers of wedding accessories, party supplies, & costumes including Halloween and Holiday designs in the United States. With over 5000 wedding and gift items to choose from, we provide top quality items.  
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Idea Ribbon Categories
Specialty Retail
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Customer Reviews, Ratings & Complaints
Complaint Posted 4/20/2016
Do Not Order
I ordered and paid for a card holder for my daughter's wedding reception 2 1/2 weeks away. I placed the order and was told the order was in stock and I would receive in 5-7 business days. I checked the status of the order after 5 days and the stat... Read More »
 
 
 
Review Posted 3/25/2016
How to loose 90% of your money.
Ordered 30 Organza Bags on 03/15/2016. On 03/21/2016 I was told that it was shipping that day. On 03/23/2016 called back and was told that it was shipped and I told them not according to the USPS website it had not. She called the United States Po... Read More »
 
 
 
Complaint Posted 3/9/2015
Buyer Beware!
TERRIBLE! By far the worst wholesale business I have ever tried. The item was not even close to what they portrayed, not even close! Quality is thar of a dollar store item at best and no resolution to the problem. The customer does not matter! Aus... Read More »
 
 
 
Review Posted 9/25/2014
AWFUL
I don't think I have ever seen worse. I was looking for an order that i had placed... it took 10 minutes to determine that the order did not ship. My card had been billed though. I was told they were not in stock... even though it says they have p... Read More »
 
 
 
Complaint Posted 4/11/2014
AWFUL!
I will never be doing service with this company again! My experience with their online ordering was awful. With that being said it sounds like this place does exist so maybe you can go into their location and have a better experience. I ordered an... Read More »
 
 
 
Review Posted 10/21/2013
Worst Ever Online Shopping Experience
I ordered bags on October First and till now October 21 I didn't receive anything. I called so many times and they didn't picked up the phone or even replied to mails I sent. And finally I got the chance to chat with one of their customer support... Read More »
 
 
 
Complaint Posted 7/6/2013
Do not order from this company!!
I placed an order in May for a July party. I should have received my order in 2weeks. After calling, I was assured my product was on back order and that is would ship in 2 weeks. After 2 weeks, I called and was told they do not carry 108" tul... Read More »
 
 
 
Review Posted 5/18/2013
My Appreciation To IdeaRibbon
5 Stars to this company. Couldn't find out the long satin roll for my coming event. Random searching on innternet and located Idea Ribbon this Tuesday. Called their toll free to make sure if they have the particular color, the organge satin in-sto... Read More »
 
 
 
Review Posted 5/11/2013
Excellent company!!!
I am really surprised reading all of the negative comments, as both my experiences with Idea Ribbon have been perfect. I found them through a random Internet search and was thrilled with their awesome prices. Imagine my excitement when I found out... Read More »
 
 
 
Complaint Posted 5/1/2013
Do not order from this company if you really want your order!
Although the website has great products at great prices, the company takes your money, but does not actually ship the order. They do not respond to their website chat option, or direct emails either. I have opened a dispute with Paypal to get my m... Read More »
 
 
 
Complaint Posted 4/15/2013
FRAUDULANT COMPANY -DO NOT USE
I placed & paid for several orders in February 2013 and have not received them. I even called from Australia to try and resolve the problem and have been unable to do so! Great products, terrible business! Read More »
 
 
 
Review Posted 2/17/2013
DO NOT USE IDEA RIBBON - EVER
ABSOLUTELY USELESS ONLINE SHOP, DO NOT USE, CANT BE TRUSTED. I HAVE PAID OVER $300 IN DECEMBER 2012, ITS NOW FEBRUARY AND I HAVE NOT RECEIVED MY TULLE. I PAID EXTRA POSTAGE WHICH DOUBLED THE COST OF MY PURCHASE. i NEED TO MAKE 6 DRESSES FOR MY WED... Read More »
 
 
 
Review Posted 1/9/2013
Found everything I need with very decent price.
I found Idea Ribbon via a random web search, surprised me all of the items I was looking for were found on there site, and they offer very decent price. I received all the products I ordered within a week and was very satisfied with those products... Read More »
 
 
 
Complaint Posted 12/25/2012
Terrible Company...
I ordered 11 rolls of tulle from this company in November (to be shipped to UK) and paid for my order, I then received an invoice the next day for the shipping which was actually nearly as much as what I had ordered but it was still a good price c... Read More »
 
 
 
Complaint Posted 12/21/2012
dont ever buy feom idearibbon
After 3weeks waiting for my fabric I receive a call from a stranger in Missouri. Telling me they have receive my order and I live in nj.I call idea ribbon and they say they was gonna send it again so they did but when I got my fabric 4 days later... Read More »
 
 
 
Review Posted 9/26/2012
Thank you, awesome product
I would highly recommend Idea Ribbon to anyone planning a wedding or party, placed order on 09/14/2012, got my package on 09/20/19, I absolutely love the organza bags, great price and nice quality, I look forward to doing more business with you in... Read More »
 
 
 
Complaint Posted 9/24/2012
sad joke of a company
after 4 weeks still waiting for delivery, they emailed us after 2 weeks-your order is being shipped...lmao,,,2 weeks later after many calls FINALLY got a human.. order shipped 2 weeks ago- never got it- they have no tracking #, soo they say it may... Read More »
 
 
 
Complaint Posted 8/15/2012
HORRIBLE CUSTOMER SERVICE AND DON'T SEND WHAT YOU NEED!
I placed a couple orders and was pretty happy with them (except the shipping time was a little excessive... about 3-4 weeks). The third time I ordered was when I had a problem. I received a box with half my order with an invoice with some stuff wr... Read More »
 
 
 
Review Posted 4/26/2012
Gorgeous satin fabric and excellent services
End up bought their satin fabric. Received today,fantastic.Their customer service girls are so nice and help me accurate the color. Told by my friends for their premium tulle bolts. Look through their whole site, end up I bought their satin roll.... Read More »
 
 
 
Complaint Posted 4/26/2012
A SHAM....Find it elsewhere. But do not waste your time with this place. They do not deliver and will not take your call!
I ordered in February, it is April 26th and still do not have what I ordered. Calls are screened, and they do not call back or respond to your email. It looks like small claims court, BBB, and consumer fraud are where they are headed. The one time... Read More »
 
 
 
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Additional Business Information
Hours   Phone   (800) 851-0288 Address   362 Lemon Avenue
Walnut, CA 91789
Website   http://www.idearibbon.com Email   sales@idearibbon.com
Contact   Customer Service Other  
 
 
 
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