Just Host.com

1.1 star rating Rating - based on 42 reviews & complaints
Our company's business is providing website hosting services.  
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Just Host.com Categories
Specialty Retail

          19955 visitors
Customer Reviews, Ratings & Complaints
Complaint Posted 7/10/2012
Worst Customer Care and web hosting ever...
I have been e mailing just host on a domain I purchased which was parked for over a week including half a dozen e mails. Till when I decided to try the on-line chat support. On average wait an hour on each chat representative, I would explain my i... Read More »
 
 
 
Complaint Posted 12/7/2011
The Worst Hosting Provider
Made the mistake of signing for a membership approximately a month ago. Almost from the onset, experienced numerous performance related problems. Despite submission of more than half a dozen trouble tickets, never received any tangible resolution.... Read More »
 
 
 
Complaint Posted 6/27/2011
Review 6/27/2011
JustHost really shouldn't get any stars. Let's begin with the downtime. Every time I wanted to work on my site it was down from a five to fifteen minute window. I'm not talking once in a great while. I'm talking almost every day. I contacted JustH... Read More »
 
 
 
Complaint Posted 5/10/2011
Review 5/10/2011
Just host is a webhosting company and I signed on with them for a year in May of 2009 through May 2010.

I cancelled my web hosting account with them because of poor customer service, in May 2010. I switched companies and informed Just Host via... Read More »
 
 
 
Complaint Posted 5/9/2011
Review 5/9/2011
This company servers are too poor and they are suspended my account because of high server load with wordpress site. Then they are cancelled my account and now i am waiting for refund i have paid yearly bill and it is 1 month passed after cancella... Read More »
 
 
 
Complaint Posted 4/7/2011
Review 4/7/2011
Attempted for 48 hours now to just get the company to change my default email address, increasingly, they are getting more and more hostile and accusing me of some sort of "criminal act" for changing my home ISP. Exact words from one representativ... Read More »
 
 
 
Complaint Posted 3/31/2011
Review 3/31/2011
Sub-par at the best of times. My site was down for 2 weeks when I first signed up. They suspended my account for no reason. When I threatened to get VISA fraud prevention involved they magically restored my account. My site is generally down twice... Read More »
 
 
 
Complaint Posted 3/27/2011
Review 3/27/2011
RUN dont walk away from them. I also was scammed with false charges. I will help the public by posting some of the bogus bills. They have resorted to stating they give refunds for overbilling and then the bank stating they do not even attempt to r... Read More »
 
 
 
Complaint Posted 2/18/2011
Review 2/18/2011
I am a customer of Justhost.com. My website is hosted by the company. I have just completed the arduous process of working with a designer to complete a upgrade my website that was transferred Justhost. Justhost took my site down after stating tha... Read More »
 
 
 
Review Posted 2/16/2011
Review 2/16/2011
This is the worst company ever!! Don't use them. After two days I still don't have what I need from them. It is now midnight and when I call their rep in India he says he has no control over what happens. I have been told for the last 24 hours tha... Read More »
 
 
 
Complaint Posted 2/16/2011
Review 2/16/2011
They are Scammers, i have proof that they are cheating on Affiliate program... i was trying to contact then and get a solution and get my comissions, they did not responded, if you need i can send you our mail conversaition.. I was sendding them... Read More »
 
 
 
Complaint Posted 2/3/2011
Review 2/3/2011
Sucks. Seriously. They just billed my card without my permission or knowledge that they even had it on file. I made a payment over 6 months ago on behalf of someone else and was never informed they would be keeping my information on file and would... Read More »
 
 
 
Complaint Posted 1/23/2011
Review 1/23/2011
I want to give zero stars for just host. Please, if possible, make this an option for terrible customer service offenders (in my opinion, a SCAM).

100% money back guarantee is NOT TRUE. On 1/21 I chatted with 3 different reps to get some inform... Read More »
 
 
 
Complaint Posted 1/20/2011
Review 1/20/2011
Very poor customer service. I signed up for recommended services and was immediately charged for them. After 2 weeks I canceled everything and was told my credit card would be credited. I later found out that these additional 'upgrades' are non-re... Read More »
 
 
 
Complaint Posted 1/19/2011
Review 1/19/2011
I like many others have been ripped off by their so called money back policy. "Your satisfaction or your money back! If you decide to cancel your account at anytime Just Host will refund you for the remainder of your term." they say that I get N... Read More »
 
 
 
Complaint Posted 12/9/2010
Review 12/9/2010
My complaints are as follows: The Justhost.com website posts a picture of “100% money back satisfaction guarantee” this is an implied contract. If the implied contract is breached there should be damages. They also feature “anytime money back guar... Read More »
 
 
 
Complaint Posted 12/2/2010
Review 12/2/2010
TERRIBLE customer service, terrible hosting services. My IP has been blacklisted by their servers TWICE in the past 10 days. The first time, they put me on the white list & all was well. Then, the other day, I renewed my service & paid extra for f... Read More »
 
 
 
Complaint Posted 12/1/2010
Review 12/1/2010
Justhost.com is the biggest hosting service provider scam. I doubt they are not providing any hosting service at all. Somehow they arranged a reseller account from any of the hosting service provider and start scamming on the internet. They have c... Read More »
 
 
 
Complaint Posted 10/27/2010
Review 10/27/2010
If there were zero starts, JustHost would earn it. I have had nothing but problems from this company. I tried to set up a website using their services. I agreed to their pricing, since it was so cheap. Anyway, after a whole day of trying to contac... Read More »
 
 
 
Complaint Posted 10/21/2010
Review 10/21/2010
This was nothing but a SCAM within 48 hours 35.00 has been removed from my checking account for a website that was never used or setup correctly. All to receive a refund of 5.95. I read the terms and the conditions, before and after I clicked su... Read More »
 
 
 
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Additional Business Information
Hours   Phone   (888) 755-7585 Address   111 East Broadway, Suite 210
Glendale, CA 91205
Website   http://www.justhost.com Email   bbb@maileig.com
Contact   Gary Engel Other  
 
 
 
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