Liberty Tax Service

1.8 star rating Rating - based on 13 reviews & complaints
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Liberty Tax Service Categories
Tax Preparation Services
Preferred Members
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Customer Reviews, Ratings & Complaints
Complaint Posted 4/12/2013
Bill C.
They dont know how to file the 743 Form
Hello fellow readers I want to let others know how bad of a experience I had with this company. My wife and I had our taxes done and we had to come back up to have them do an injured spouse form. Well they filled the form out for us and we asked w... Read More »
Complaint Posted 2/8/2013
Bobby E.
liberty tax
They over charge and lie. Bunch of thieves, so much bullshit if u agree file with BBB. I did.... Read More »
Complaint Posted 2/16/2012
Ruth M.
Complaint Posted 2/9/2012
Alicia H.
I'm disgusted at this company.
My husband and I filed on 2/1/2012 in Lebanon, Tn and were told out refund would be in on the 2/10/2012. So this interning we called to see about what time we should pick up the check and were told it's been delayed to between 2/21/12 & 3/3/12. I... Read More »
Review Posted 2/2/2012
Nicole C.
libertu is a joke do not gp there
ive never been so unhappy gettomg my taxes done. I paid 500 to get mu taxes back faster and its been 17 days and im still waiting. I went to the liberty in hagerstown beside royrogers. The people are very rude and yell at u when u csll to check on... Read More »
Complaint Posted 6/19/2011
Dorothy H.
Review 6/19/2011
Liberty Tax is nothing but a bunch of thieves. The tax preparer had both mine and my boyfriends income tax checks deposited into his personal bank account in Potosi Missouri. Dept. of Treasury is investigating this as of now. When we have tried to... Read More »
Review Posted 2/10/2011
Marie S.
Review 2/10/2011
I went To Liberty Tax in Elkins WV. I just want to say how great I was treated , my kids had snack, their was a young girl there who played with my kids. I just want to tell everyone that Liberty Tax is the place to go. The people are like family,... Read More »
Review Posted 2/8/2011
Blanca T.
Review 2/8/2011
Liberty Tax Service in Fullerton CA are thieves. When I went in I was not told how much I was being charged. The sign on the wall says to have your taxes done it cost $61, now I was being charged $380. Was not approved for RAL. So we went from not... Read More »
Review Posted 2/8/2011
Josh S.
Review 2/8/2011
Liberty Tax Service in Elkins WV is a joke. When we went in we was not told how much we was being charged. The sign on the wall says to have your taxes done it cost $61, now we are being charged $480. Was not approved for RAL, because they said th... Read More »
Review Posted 1/28/2011
lisa b.
Review 1/28/2011
Really wish I would have read these reviews first...... they suck~~ over charged, charges never disclosed then we were supposed to have direct deposit, on the day of the direct deposit they called to tell us the check was at the office`` you guess... Read More »
Complaint Posted 4/15/2010
Raul V.
Review 4/15/2010
Please do not trust this tax service. If you decide to ignore my advice, then be very careful of what you sign and ask for copies of fees before you leave the business, They will charge you a ridiculous amount of fees and not tell you until its to... Read More »
Complaint Posted 4/21/2009
Kelly M.
Review 4/21/2009
Liberty Tax Service stinks! I called and asked them for a quote of their services on the phone, and when I got there, they jumped the price up by $130! This was after they had completed my tax return. When I complained about the change, they said... Read More »
Complaint Posted 3/21/2009
Jay C.
Review 3/21/2009
This business is the worst place to get your taxes done ever. A few of my friends went here and all of us had the same problem. We got letters from the IRS saying that Liberty did not do our taxes right and we were owed from $148.00 - $997.98. I b... Read More »
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Additional Business Information
Hours   Phone   (800) 790-3863 Address   1716 Corporate Landing Road
Virginia Beach, VA 23454
Website Email
Contact   Leah Bryant Other  
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