4.5 star rating Rating - based on 1945 reviews & complaints
Licensed in all 50 states, loanDepot is an approved seller/servicer to Fannie Mae, Freddie Mac and Ginnie Mae and services a majority of the loans it originates. Its product lineup includes FHA, HARP, VA, and Jumbo loans.  
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Customer Reviews, Ratings & Complaints
Review Posted 8/18/2017
Jenine and Joel Rock
I just refinanced my current loan depot mortgage with loan depot again due to their excellent service. Jenine Tamimi and Joel Douglas did outstanding job getting my refinance done in three weeks! I am in the mortgage industry and Loan Depot is hig... Read More »
Review Posted 8/17/2017
Nadia Jamil
Nadia was Fabulous! From the moment I got on the phone with Nadia to start the refinance process on our home loan, I truly felt that I was in the hands of a trustworthy, knowledgeable and patient lady. The entire refinance process was easy and I w... Read More »
Review Posted 8/16/2017
David & Jennifer
I have been through the process of 3 mortgages and 2 of those I ended up refinancing the loan. Of those 5 different financial institutions I have dealt with, David Dugan and Jennifer Newsted with LoanDepot have set the bar very high. I have never... Read More »
Review Posted 8/14/2017
ALAN YU (949) 470-6325
I am happy to write a positive review for my experience with Loan Depot and Alan Yu. This is actually my second re-finance of my mortgage and I contact Alan specifically to help me with the process. It was such a smooth transaction including the a... Read More »
Review Posted 8/13/2017
Johnny Lee 949-860-3348
I was very happy with Johnny Lee and Scott Crotty. They were very professional and answered any questions I had. They informed me of all the steps of what to expect. We closed a lot earlier than we expected. If I need to refinance in the future I... Read More »
Review Posted 8/1/2017
I was very pleased with the service I received from James Chu, the loan officer and Tie Nguyen, the Senior Account Manager dealing with my refinance and cash out. All my calls were promptly returned and my concerns were dealt with. The loan closed... Read More »
Review Posted 8/1/2017
Alan Yu 949-470-6325
Alan was a pleasure to work with and got the job done in what was a very difficult home purchase. He was always very responsiveness and never failed to return my emails or calls promptly. I have nothing to say but good things about Alan and his as... Read More »
Review Posted 7/29/2017
James CHU
Best loan agent i've dealt with...ever. I've refinanced several times in my life and have not had a better experience. Read More »
Review Posted 7/26/2017
Fantastic experience
Awesome experience, awesome rate, Awesome people - both Jeanice and Brittany. Loan closed in 13 working days (19 calendar days - from start to funding). Would have been 12 if I had signed the docs a day earlier, but, couldn't because of prior appo... Read More »
Review Posted 7/26/2017
Refinance Loan - Unparalleled Professionalism - Alan Yu - 949-470-6325
I want to thank Alan Yu for being kind, patient, and a first class professional. He answered all my questions and offered me different options for my refinance loan. I highly recommend Alan Yu and the LoanDepot team. Thank you! Claudia P. Read More »
Review Posted 7/20/2017
First Class Service
I wanted to thank two people at Loan Depot who made my refinance a great experience. From start to finish they made the whole process nice an easy. Thank you Nadia Jamil and Mandee Hallgardten it was wonderful having you help me through the whole... Read More »
Review Posted 7/14/2017
Professional, Knowledgeable and Timely
We worked with James Chu and Nancy Beltrain refinancing our loan. Everything was straight forward and happened in a timely matter. They didn't try to under or over sell us on anything. I even took the proposed package and presented it to a few com... Read More »
Review Posted 7/14/2017
Excellent Service
I searched on-line for a company to complete a home refinance for me. Loan Depot called me within the hour of completing my initial information. They were very professional, and I was comfortable providing them with the information they needed. My... Read More »
Review Posted 7/14/2017
Refinanced my home with Dennis Giakos: 949-860-4791
I have been shopping around for a home loan for almost a year to consolidate my 1st and 2nd mortgages and actually gave up because no one could meet my need. Then I received a call from Dennis. He was very pleasant to talk with so I decided to giv... Read More »
Review Posted 7/3/2017
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Personable and Professional Customer Service
We received a referral from friends for loanDepot, and we are so thankful! We worked with Steven Robertson and Alex Dang. From start to finish, the entire process took less than six weeks -- including a 12-day "hiccup" from the appraiser which was... Read More »
Business's response - on 7/7/2017
We thank you for taking the time to give us your feedback. We're glad that Steven and Alex were able to provide you with excellent service. Thank you for selecting us! Read More »
Review Posted 6/30/2017
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Refinance Loan - Dennis Giakos - 949-860-4791
I went online to search for refinancing information on 5/25/17. Within 5 minutes Loan Depot called and put me through to Dennis Giakos. Dennis offered me several good loan options and I opted for the best one for me (which is a great loan at a gre... Read More »
Business's response - on 6/30/2017
Thank you for taking the time to give us your feedback. We're glad that Dennis was able to assist you throughout the loan process. Thank you for selecting us! Read More »
Review Posted 6/28/2017
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Loan Officer Dennis Giakos 949-860-4791
The first contact I had with Loan Depot was with Dennis Giakos. Dennis was very kind and professional . My husband passed away just four months ago , Having never done this type of thing on my own ever , Dennis was able to help me lower my interes... Read More »
Business's response - on 6/29/2017
We appreciate you taking the time to give us your feedback. We're glad that Dennis was able to provide you excellent service. Thank you for selecting us! Read More »
Review Posted 6/20/2017
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Refinanced my home
I worked with Nadia Jamil and Dwinnie Lee... they are the BEST! Very knowledgeable and understanding of my needs. The refinance went so smoothly and quickly. I am very pleased with the excellent service that was provided and will recommend Nadia a... Read More »
Business's response - on 6/21/2017
Thank you for your candid feedback. We sincerely appreciate your business! Read More »
Review Posted 6/14/2017
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James Chu and Martin Bui
First class service from the beginning to the end. I have never had a better experience with any aspect of the mortgage industry! Both of these guys knew every answer to every question that we had, and even the answers to the ones we did not ask.... Read More »
Business's response - on 6/14/2017
Thank you for your feedback, We're glad that James and Martin were able to assist your throughout the loan process. Thank you for selecting us! Read More »
Review Posted 6/13/2017
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Refinanced our Home Loan
Loan Officer Chase Dameron and Monica Muiz did and outstanding job helping us to refinance our home and receive a lower interest rate! They were very knowledgeable and the process of refinancing went so easily.. We would highly recommend them!! Read More »
Business's response - on 6/14/2017
We appreciate you taking the time to give us your feedback. We truly value your business! Read More »
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Additional Business Information
Hours   Monday - Friday 8:00am - 6:00pm PST Saturday 8:00am - 3:00pm PST Phone   (888) 337-6888 Address   26642 Towne Centre Drive
Foothill Ranch, CA 92610
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