LoanDepot

4.5 star rating Rating - based on 1935 reviews & complaints
Licensed in all 50 states, loanDepot is an approved seller/servicer to Fannie Mae, Freddie Mac and Ginnie Mae and services a majority of the loans it originates. Its product lineup includes FHA, HARP, VA, and Jumbo loans.  
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LoanDepot Categories
Mortgage Services
Financial Services
Mortgage Loan Processors

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Customer Reviews, Ratings & Complaints
Review Posted 7/20/2017
First Class Service
I wanted to thank two people at Loan Depot who made my refinance a great experience. From start to finish they made the whole process nice an easy. Thank you Nadia Jamil and Mandee Hallgardten it was wonderful having you help me through the whole... Read More »
 
 
 
Review Posted 7/14/2017
Professional, Knowledgeable and Timely
We worked with James Chu and Nancy Beltrain refinancing our loan. Everything was straight forward and happened in a timely matter. They didn't try to under or over sell us on anything. I even took the proposed package and presented it to a few com... Read More »
 
 
 
Review Posted 7/14/2017
Excellent Service
I searched on-line for a company to complete a home refinance for me. Loan Depot called me within the hour of completing my initial information. They were very professional, and I was comfortable providing them with the information they needed. My... Read More »
 
 
 
Review Posted 7/14/2017
Refinanced my home with Dennis Giakos: 949-860-4791
I have been shopping around for a home loan for almost a year to consolidate my 1st and 2nd mortgages and actually gave up because no one could meet my need. Then I received a call from Dennis. He was very pleasant to talk with so I decided to giv... Read More »
 
 
 
Review Posted 7/3/2017
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Personable and Professional Customer Service
We received a referral from friends for loanDepot, and we are so thankful! We worked with Steven Robertson and Alex Dang. From start to finish, the entire process took less than six weeks -- including a 12-day "hiccup" from the appraiser which was... Read More »
 
 
Business's response - on 7/7/2017
We thank you for taking the time to give us your feedback. We're glad that Steven and Alex were able to provide you with excellent service. Thank you for selecting us! Read More »
 
Review Posted 6/30/2017
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Refinance Loan - Dennis Giakos - 949-860-4791
I went online to search for refinancing information on 5/25/17. Within 5 minutes Loan Depot called and put me through to Dennis Giakos. Dennis offered me several good loan options and I opted for the best one for me (which is a great loan at a gre... Read More »
 
 
Business's response - on 6/30/2017
Thank you for taking the time to give us your feedback. We're glad that Dennis was able to assist you throughout the loan process. Thank you for selecting us! Read More »
 
Review Posted 6/28/2017
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Loan Officer Dennis Giakos 949-860-4791
The first contact I had with Loan Depot was with Dennis Giakos. Dennis was very kind and professional . My husband passed away just four months ago , Having never done this type of thing on my own ever , Dennis was able to help me lower my interes... Read More »
 
 
Business's response - on 6/29/2017
We appreciate you taking the time to give us your feedback. We're glad that Dennis was able to provide you excellent service. Thank you for selecting us! Read More »
 
Review Posted 6/20/2017
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Refinanced my home
I worked with Nadia Jamil and Dwinnie Lee... they are the BEST! Very knowledgeable and understanding of my needs. The refinance went so smoothly and quickly. I am very pleased with the excellent service that was provided and will recommend Nadia a... Read More »
 
 
Business's response - on 6/21/2017
Thank you for your candid feedback. We sincerely appreciate your business! Read More »
 
Review Posted 6/14/2017
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James Chu and Martin Bui
First class service from the beginning to the end. I have never had a better experience with any aspect of the mortgage industry! Both of these guys knew every answer to every question that we had, and even the answers to the ones we did not ask.... Read More »
 
 
Business's response - on 6/14/2017
Thank you for your feedback, We're glad that James and Martin were able to assist your throughout the loan process. Thank you for selecting us! Read More »
 
Review Posted 6/13/2017
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Refinanced our Home Loan
Loan Officer Chase Dameron and Monica Muiz did and outstanding job helping us to refinance our home and receive a lower interest rate! They were very knowledgeable and the process of refinancing went so easily.. We would highly recommend them!! Read More »
 
 
Business's response - on 6/14/2017
We appreciate you taking the time to give us your feedback. We truly value your business! Read More »
 
Review Posted 6/9/2017
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Refinanced Home Loan: Loan Officer Dennis Giakos: 949-860-4791
I own investment properties and have been involved in the real estate as a private investment for over 20 years. During my 20 years in real estate, I have financed through various financial institutions and lenders. My over all experience with Loa... Read More »
 
 
Business's response - on 6/14/2017
Thank you for taking the time to give us your feedback. We're glad that Dennis and Aaron were able to provide you with excellent service. Thank you for selecting us! Read More »
 
Review Posted 5/23/2017
Refinance Home Loan: Loan Officer Dennis Giakos 949-860-4791
We decided to refinance our home loan and didn’t want or need the stress involved with the loan lending process. However, we decided to move forward and pray for the best. And, that's what we got......Dennis Giakos was a God sent, he was AWESOME!... Read More »
 
 
 
Review Posted 5/4/2017
Zoya Jamil
Thank you Zoya Jamil! Just wanted to say that how much we appreciated Zoya's help in refinancing our home recently. She is very knowledgeable about the process and answered all our questions promptly. The entire process from start to close took ab... Read More »
 
 
 
Review Posted 5/4/2017
great loandepot personnel
It was a great and enjoyable experience working with zoya jamil and bobbie kubat in combining our two loans for a great refi. These two and their team showed great expedient professionalism, they truly deserve recognition and many other companies... Read More »
 
 
 
Review Posted 5/3/2017
Thank you Alan Yue
I just want to take this opportunity to thank Loan Depot's team, specially Mr. Alan Yue. he is a dedicated patient and hard worker individual. He is a true professional, he is there to help individuals like myself to have their dreams come true of... Read More »
 
 
 
Review Posted 5/2/2017
Loan Depot
Thank you so much Jenine Tamimi for all your help and planning with our refinance, this gal got it done fast and easy. We will be calling her again when we need help with our home refinance. She is so easy to talk to and understands her business.... Read More »
 
 
 
Review Posted 5/1/2017
Out of the ordinary refinance
Taylor Neilson and Marria Tang did an outstanding job! My cash out refinance was anything but a standard refi and I had spoken with other companies who had turned me away without any consideration of doing it but Taylor and Marria were all in and... Read More »
 
 
 
Review Posted 4/27/2017
Refinancing to a fixed loan.
I was very pleased with the service I got from Johnny Lee as well as Angela Trombino. I really had some doubts about qualifying for a VA loan because I knew some people in similar situations who were turned down. Johnny Lee and Angela reassured me... Read More »
 
 
 
Review Posted 4/27/2017
Home Loan Refinance. Thank you Jenine Tamimi and Brian Moon!
I just finished refinancing my home loan with Loan Depot and what a great experience! Jenine Tamimi (949)860-8023 was A-mazing! She was very knowledgable and responsive and was helpful in every way. Her team partner Brian Moon was also IN-credible... Read More »
 
 
 
Review Posted 4/24/2017
Loan Depot - VA Refinance
The loan team, James Chu and Sarah Rold, were both always willing to answer any questions or concerns. They returned all my attempts to contact them quickly and it never seemed as if I it was an inconvenience. I will certainly recommend Loan Depot... Read More »
 
 
 
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Additional Business Information
Hours   Monday - Friday 8:00am - 6:00pm PST Saturday 8:00am - 3:00pm PST Phone   (888) 337-6888 Address   26642 Towne Centre Drive
Foothill Ranch, CA 92610
Website   http://www.loandepot.com Email   CustomerCare@loandepot.com
Contact   Customer Service Other  
 
 
 
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