LoanDepot

4.5 star rating Rating - based on 1893 reviews & complaints
Licensed in all 50 states, loanDepot is an approved seller/servicer to Fannie Mae, Freddie Mac and Ginnie Mae and services a majority of the loans it originates. Its product lineup includes FHA, HARP, VA, and Jumbo loans.  
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LoanDepot Categories
Mortgage Services
Financial Services
Mortgage Loan Processors
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Customer Reviews, Ratings & Complaints
Review Posted 2/21/2017
Review of LoanDepot
My experience with LoanDepot was excellent! I refinanced with them just recently and my team was Michael Deng and Joel Douglas. They did a great job! Even though I am on the East coast I felt as though they were right here at my beck and call. We... Read More »
 
 
 
Review Posted 2/17/2017
Dennis Giakos: 949-860-4791
We live in Alaska and decided it was time to refinance. After getting several loan estimates from local lenders we decided to give the big online lenders a shot. Dennis at the loan depot was able to get us the best terms and was very easy to work... Read More »
 
 
 
Review Posted 2/17/2017
Excellent Service
I worked with Johnny Lee phone #: 949-860-3348 on a refi. First let me say that the attraction to LoanDepot was 2-fold: Guarenteed not to charge an origination fee or appraisal fee on subsequent refinancing through Loan Depot; AND, Johnny didn't t... Read More »
 
 
 
Review Posted 2/15/2017
Good Experience!
Our experience refinancing our home through Loan Depot was excellent! We felt we received the best possible rates out there from Loan Depot and Michael Deng and Minh Le gave us great customer service. We are very happy with our refinancing experie... Read More »
 
 
 
Complaint Posted 2/14/2017
Loan Depot is not refunding my escrow and my overpayment on my mortgage
I refinanced with Loan Depot over 2 years ago. Everything went well until they increased my payment due to alleged escrow shortage. I paid it, but when they did it again next year, I refinanced. My loan was paid off in early January. To date I do... Read More »
 
 
 
Review Posted 2/13/2017
GRATE AGENT!!
GRATE CUSTOMER SERVICES, MI AGENT MATT NOURAEI 949-860-9157 MAKE A WANDERFUL EXPERIENS FOR MI WITH MI LOANDEPOT RESENT REFINANCE HOME LOAND... HE CONDUCT THE ENATIRE TRANSACTION IN A VERY HONEST,PROFECIONAL AND UNDERSTANDING MANNER...IAM 100 % SAT... Read More »
 
 
 
Review Posted 2/13/2017
The Proof was in the pudding! Dennis Giakos: 949-860-4791
Dennis said he would beat any other offer out there and give me the fastest turn around possible. I had 3 lenders and Dennis was right. He got me the best terms and an appraisal in a few days vs. the other 2 lenders who were 2-3 weeks out. We clos... Read More »
 
 
 
Review Posted 2/9/2017
Great Customer Service
I had a wonderful experience with LoadDepot concerning my recent refinance home loan. My initial contact with Michael Dehesa, License Lending Officer, 949-652-4049, was very satisfying. He explained the application process thoroughly and assisted... Read More »
 
 
 
Review Posted 2/3/2017
For Customer Service At Its Best, LoanDepot Represents! (Kevin Phan, Dan Fleming, and John Henshaw)
I would love to share my LoanDepot experience. Closings are usually tiresome with all the document signing. My experience with LoanDepot has been the exact opposite. It has been the absolute most pleasant experience I have ever had with a refinanc... Read More »
 
 
 
Review Posted 2/3/2017
NADIA JAMIL EXCEPTIONAL LOAN OFFICER
Nadia Jamil, what an awesome loan officer...Nadia was our first contact when we decided to refi with Loan Depot..Nadia's up beat , bubbley personality and dedacation to her clients is exceptional..Always available when needed and prompt on getting... Read More »
 
 
 
Review Posted 2/3/2017
Love Nadia!! Excellent communications from start to finish!
Just finished up a refi with Nadia Jamil and her senior acct manager, Casey Love. It was just before the holidays but there was 100% dedication to our file at all times. Nadia is very knowledgeable and friendly and I highly recommend Loan Depot! Read More »
 
 
 
Review Posted 2/2/2017
Five star team and service - if we could give six stars we would!!!
What a great experience we had with the Loan Depot team of Michael Dehesa 949-652-4049 the licensed lending officer and Ginnie Gordon (949)707-9497, the Senior Account Manager. By far, their service and outcome was the best finance and loan experi... Read More »
 
 
 
Review Posted 2/2/2017
Thanks a million!
Michael Deng & Charles Galvez processed a refinance and close for my home loan. Typically, I'm used to a long drawn out process. However, these two were on top of their game. They provided me all the information I needed up front and clarified any... Read More »
 
 
 
Review Posted 2/2/2017
Dennis Giakos was helpful from start to finish
Our experience with Loan Depot was first rate. Dennis Giakos was very professional and helpful throughout our loan process. He answered questions in a very timely manner and we would highly recommend this company to others as well. Read More »
 
 
 
Review Posted 2/1/2017
One great Employee saved the entire refi process
Everything started out fine with my refi of my house. The first person I am honored to work with was Wally Ziadeh. He is awesome. Wally was there from the beginning to the end . If it was not for Wally I would have cancelled everything. Wally was... Read More »
 
 
 
Review Posted 1/31/2017
Review for Nadia Jamil
I did a VA refi with Loan Depot and Nadia was my primary Point of Contact. If there ever is the perfect model of a representative who is available at a moments notice to explain and assist me through the process, Nadia is it. She was ever so helpf... Read More »
 
 
 
Review Posted 1/31/2017
Wally Ziadeh was Fantastic, I highly recommend using him 949-860-8158
When I first applied online I was bombarded with phone calls and overwhelmed. I received so many different offers but Wally was the only one who was honest about everything and didn't hide anything from me. He answered all my questions patiently a... Read More »
 
 
 
Review Posted 1/31/2017
Excellence is consistent with Dennis Giakos: 949-860-4791
Going through the refinancing process has mostly been a hassle in the past...especially when one has multiple properties. The experience I had with Dennis Gaikos and his team at LoanDepot was a very pleasant surprise. The process was streamlined a... Read More »
 
 
 
Review Posted 1/28/2017
I. Brown refi
Thank you so much, your team made the refi so easy for me. I am very appreciative for their support and assistance explaining everything I didn't understand.!! Read More »
 
 
 
Review Posted 1/28/2017
Nadia Jamil, Lending Officer
Nadia was the first person we talked to and remained our point of contact through the whole re-fi process. She was always very cheerful and optimistic. When we hit a few snags, she was right in there finding out the answers for us. I highly recomm... Read More »
 
 
 
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Additional Business Information
Hours   Monday - Friday 8:00am - 6:00pm PST Saturday 8:00am - 3:00pm PST Phone   (888) 337-6888 Address   26642 Towne Centre Drive
Foothill Ranch, CA 92610
Website   http://www.loandepot.com Email   CustomerCare@loandepot.com
Contact   Customer Service Other  
 
 
 
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