Complaint
Posted 3/12/2022
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1 Review
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0 Question
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Trustlinker since 03/12/22
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BALTIMORE, MD
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$320 cost to me due to driver losing my key
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I'm waiting to see how Mercury handles the insurance problem - and $320 cost to me - that resulted from the driver of the truck losing the key to my car, the key to his own truck, and the keys of other cars loaded on the truck with mine. I don't h... Read More »
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Complaint
Posted 7/29/2021
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1 Review
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Trustlinker since 07/29/21
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GRANBURY, TX
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TOTAL HARASSMENT
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RECEIVED QUOTES FROM DIFFERENT COMPANIES TO SHIP A PICKUP, 2 WEEKS AFTER THE TRUCK WAS SHIPPED THIS COMPANY CONTINUES TO SEND EMAILS, I ASKED THEM TO STOP SENDING EMAILS BECAUSE THE TRUCK HAD BEEN SHIPPED AND RICHARD NIETO SENT 6 EMAILS WITHIN AN... Read More »
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Complaint
Posted 3/25/2021
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1 Review
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Trustlinker since 03/25/21
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LINCOLNSHIRE, IL
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Jason was terrible!
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I booked Mercury Auto Transport weeks before I needed to have my car shipped from Arizona to Illinois. Jason couldn’t have been friendlier in the beginning, but when the days were getting closer and no driver was secured, I was getting concerned.... Read More »
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Complaint
Posted 1/27/2021
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1 Review
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0 Question
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Trustlinker since 01/27/21
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SAINT PETERSBURG, FL
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No communication
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I've called, emailed, text and left voice-mail and noone will call me back. However I get constant emails asking me to move forward with my purchase of their services and the quote they sent me from someone named Roman who apparently isn't a real... Read More »
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Review
Posted 9/13/2020
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1 Review
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0 Question
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Trustlinker since 09/13/20
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KISSIMMEE, FL
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Knowledgeable & Experienced
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As a first time shipper had lots of quotes and calls with pricing all over the board. Chose Mercury because their email actually explained how shipping a car worked. Spoke with Kandy Kelly and found her knowledgeable and experienced. She explained... Read More »
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Complaint
Posted 9/12/2020
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1 Review
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0 Question
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Trustlinker since 09/12/20
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Verona, 20
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Horrible service!
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Carrier arrived a day late, then charged me more than quoted. Car arrived 4 days after expected date and 2 days after quoted delivery date. No contact whatsoever during delivery. When car arrived, key fob ($280 replacement cost) had been taken fro... Read More »
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Review
Posted 1/9/2018
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1 Review
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Trustlinker since 01/09/18
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TAMPA, FL
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Very Satisfied
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I submitted emails to a few online transport sites, and Joel was the only one who replied with detailed contact information and specific instructions how to reach him. He gave me a good price, was always available either online or on the phone and... Read More »
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Complaint
Posted 4/23/2016
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1 Review
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0 Question
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Trustlinker since 04/23/16
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PORTLAND, OR
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do not recommend
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i worked with jim to have my car shipped from MA to OR. I am in OR and the car was with my mom in MA. jim said no carrier would go to her town because it was out of the way and we made plans for her to bring the car closer to boston on a saturday.... Read More »
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Review
Posted 2/22/2015
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1 Review
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0 Question
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Trustlinker since 02/22/15
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OAKHURST, NJ
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A+ Experience
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I had never had my car transported before, so I was going into the experience totally 'blind'. Joel was my agent and he took me step by step through the entire process. Every email and question I had was answered very quickly, even 'after hours'.... Read More »
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Review
Posted 1/29/2015
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1 Review
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0 Question
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Trustlinker since 01/29/15
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POTWIN, KS
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Thank You JC
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I conducted business with JC. JC was great to deal with. My car arrived exactly when he said it would in fine condition. Price was exactly as he quoted me. Thanks JC. Denise W. Read More »
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0
Posted 6/19/2012
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2 Reviews
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0 Question
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121 Profile Views
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0 Answer
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Trustlinker since 06/19/12
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Charlie Steevs was Great to work with
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This was my first time shipping a car cross country, and was not a difficult task . Once Mercury started working for me everything fell into place. The only problem we had was the driver was a litle late delivering ,but the communication was there... Read More »
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