National Pool Wholesalers, Inc.

1.1 star rating Rating - based on 9 reviews & complaints
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National Pool Wholesalers, Inc. Categories
Swimming Pool & Hot Tub Sales & Supplies
Swimming Pool & Hot Tub Contractors

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Customer Reviews, Ratings & Complaints
Complaint Posted 4/14/2021
AVOID THIS COMPANY - It is terrible
Buyer beware - PLEASE AVOID THIS COMPANY and take your business elsewhere. This company takes zero accountability for its errors, points blame, makes excuses, and offers no kind of honorable customer service. They do not care about providing good... Read More »
Complaint Posted 9/18/2016
Sent wrong cover
Sent wrong cover, ordered 27 round cover specifically, sent 28 said it will work. I looked carefully for a 27 foot cover, a 28 will not work for my situation. The web site specifically states 27 with 4 foot overhang. They said "you would have to r... Read More »
Complaint Posted 8/5/2015
sold me a pool system that isn't compatible
these people are rude, not helpful, and really don't give two dumps about what they sell you, if it works, or if it's compatible. they have pumps and salt-systems listed under the "Above Ground" pool section of their website, now you would think t... Read More »
Complaint Posted 4/20/2012
DONT buy from theese people
Last year we bought a pool from Wal-Mart needless to say it was garbage so we were looking for a new liner for the pool And we went on national pool wholesalers website and found one. But we had some questions so we gave them a call. They answered... Read More »
Complaint Posted 11/3/2010
Review 11/3/2010
I would have given them five stars if these people had simply delivered the product I ordered from them. Somewhere along the line, somebody lost the product. I called them after two weeks, and said "where is my product". They said, I don't know, I... Read More »
Complaint Posted 7/18/2010
Review 7/18/2010
We purchased a pool kit from National Pool Wholesalers on June 8, 2010. Here is the timeline:

June 8, 2010 - Sent them approximately $4700 via wire transfer (per their request) They said it would be shipped in 8 days.

June 22, 2010 - still n... Read More »
Complaint Posted 6/30/2010
Review 6/30/2010
This site creates the impression that they have your order in stock and that it will ship within 24 hours if it is. In my case none of this was true and I think this was just a tactic to get the order. Their customer service told me my liner had t... Read More »
Complaint Posted 5/28/2010
Review 5/28/2010
This has been one of the most frustrating internet orders I have ever placed. Their phone numbers only work sporadically and they are unable to provide any accuracy on ship dates. I gave them 2 stars because they do have the best price, but in my... Read More »
Complaint Posted 4/28/2009
Review 4/28/2009
This was an awful experience for my family. We ordered a pool liner from them and didn't even get confirmation that they had it until after 2 live chats and 4 emails. It took 7 business days for them to even confirm our order and I still don't kno... Read More »
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Additional Business Information
Hours   Phone   (888) 277-7665 Address   PO Box 3222
Okeechobee, FL 34973
Website   Email
Contact   Robert Kreitz Other  
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