Optimum First Mortgage

4.8 star rating Rating - based on 1129 reviews & complaints
Our sheer volume allows us to charge you LESS than our competition! Due to our large funding volume lenders extend us better pricing in which we turn around and pass on to you, the customer. Optimum First is #1 in price and #1 in customer service.  
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Optimum First Mortgage Categories
Mortgage Services

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Customer Reviews, Ratings & Complaints
Review Posted 2/11/2015
Optimum First Mortgage is the best
This is the second refinance we have completed with Optimum First Mortgage. They are a great company to work with. Excellent customer service. Everything was easy to complete. Fast and efficient. Thank you and we look forward to doing business wit... Read More »
Review Posted 4/25/2018
Great Experience thanks to James Kott
After researching refinance options and submitting a request for quotes on Bankrate, I was contacted by James Kott from Optimum First Mortgage along with other mortgage companies. James was expeditious and thorough helping us determine if Optimum... Read More »
Review Posted 4/19/2018
Superior, Quick and Trusted Service
Dan Rhomberg just got us our first house! In the extremely tough Bay Area housing market, Dan came through for us!! He was there with us every step of the way and explained every part of the loan process . We are beyond thrilled that he helped us... Read More »
Review Posted 3/1/2018
Highly Recommend Optimum First Mortgage!
Alfredo Rivas was recommended by a friend and so glad we went with him. Our first time to refi with Optimum First and the process was super quick and smooth. I really appreciate Alfredo's communication and professionalism, always responding to all... Read More »
Review Posted 1/31/2018
Looking a Loan Agent? Look no more. CALVIN LEE from Optimum First Mortgage
Calvin Lee help me with my home refinance. They are a great company to work with. Excellent customer service. Everything was easy to complete. Fast and efficient. I strongly recommend it. Read More »
Review Posted 1/29/2018
Optimum First Mortgage and Gary Hughey is the BEST
I worked with Gary Hughey at Optimum First and we had a great experience. Everything he promised us that would happed did from start to finish. The process was quick and painless. I high recommend them over any other company. Read More »
Review Posted 1/6/2018
Optimum First Mortgage and Brandon C THE BEST
Aloha- I had THE BEST experience with Brandon Castaneda and Eminence Escrow [John]. From my first email to the company to the funding of my loan was less than 4 weeks. A far cry from other companies-the last re fi I did in June this year with anot... Read More »
Review Posted 1/4/2018
Great experience!
My experience with Jason, Mark, and the staff at Optimum First was smooth and seamless. It exceeded my expectations! I appreciate the high level of communication and professionalism shown me. Time frames of the process were clearly explained and O... Read More »
Review Posted 11/20/2017
New Cabin
We used Optimum First Mortgage to purchase our second home and quite frankly it was the smoothest, most efficient and timely loan we have ever received. We worked with Lee Glen and Lee was the utmost in customer service with his fast responses and... Read More »
Review Posted 10/31/2017
Strongly recommend Optimum First
I worked with Jonathan Hoffman on the entire loan process and being a first time home owner, he patiently explained to me what I needed to know regarding the loan. He recommended the best options for my loan and made me feel that he and Optimum Fi... Read More »
Review Posted 10/11/2017
Great customer service
We are glad we used Optimum First Mortgage to refinance. Their rate and fees were the best we could find. Peter DiFerdinand provided us excellent customer service by explaining every detail, making sure their team got us documents quickly, and ans... Read More »
Review Posted 9/28/2017
Optimum First and Mark Alderton ROCK!
I worked directly with Mark Alderton. He is responsive and was able to cover all of my loan costs and also get me from a 4.875% to a 3.875% loan. This saved me about $300 per month and I am adding that to my new mortgage payment. With this savings... Read More »
Review Posted 9/20/2017
Tara Schuster/Optimum First Mortgage is a 5 star Operation
I contacted Optimum First Mortgage on 8/21/2017 to find out if I could refinance my condo. My loan closed 12 business days later! The agent handling my loan, Tara Schuster, is absolutely fantastic. She is organized, responsive and thinks outside t... Read More »
Review Posted 8/22/2017
Recommend Mark Alderton!
Mark Alderton made our home buying experience a pleasure. He was very friendly and honest right from the start, immediately putting us at ease. Going thru the process, Mark made himself always available to us, and his experience meant we always go... Read More »
Review Posted 8/16/2017
Tim Williams is AWESOME!!!!!!!!!!!!!!
I was shopping for a cash out refinance and I came across with Optimum first Mortgage through my web search. This is my fourth refinance in Last 6 years and the best one. Tim Williams is Awesome, the Loan closed in less than 3 weeks earlier than p... Read More »
Review Posted 7/20/2017
Solved Apparently Unsolvable Problems
John Smith found a solution that permitted refinancing the mortgage on a second home, a problem that had baffled mortgage specialists at one of the nation's largest banks. In achieving the refinance John successfully found solutions to a sequence... Read More »
Review Posted 3/2/2017
Jennifer S. treats her customers like family!
I was hesitant about doing business with a company I found over the internet, but not any longer! Jennifer S. was the person that answered the phone and stayed my point of contact throughout the complete process. My experience was 5 stars all the... Read More »
Review Posted 2/24/2017
Dan Rhomberg
We have purchased a couple of homes in the past and no Mortgage Loan Officer came close to Dan. He was with us every step of the way and would call us to make sure we understood what was happening. We could contact him on a moments notice and he w... Read More »
Review Posted 2/10/2017
Lee Glen makes it happen fast and based on your needs
I have found Lee online and decided to give it a try, based on excellent reviews. In short, Lee is super-fast, efficient, great advisor and has excellent customer service attitude. Lee was able to offer options that firs my needs and not to mentio... Read More »
Review Posted 12/19/2016
Margarita F. 12/19/16
This is the first time I've done the refinance with Alex Shik. Alex has been great and very supportive throughout the entire process, which hasn't been very easy. He is competent, reliable, and very detailed oriented. He explained everything from... Read More »
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Additional Business Information
Hours   Monday - Friday 8:30am - 6pm Sat - Closed Sun - Closed Phone   (877) 816-7846 Address   8900 Warner Avenue
Fountain Valley, CA 92708
Website   http://www.optimumfirst.com Email   robert@optimumfirst.com
Contact   Robert Drenk Other  
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