Optimum First Mortgage

4.8 star rating Rating - based on 1136 reviews & complaints
Our sheer volume allows us to charge you LESS than our competition! Due to our large funding volume lenders extend us better pricing in which we turn around and pass on to you, the customer. Optimum First is #1 in price and #1 in customer service.  
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Optimum First Mortgage Categories
Mortgage Services

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Customer Reviews, Ratings & Complaints
Review Posted 2/11/2015
Optimum First Mortgage is the best
This is the second refinance we have completed with Optimum First Mortgage. They are a great company to work with. Excellent customer service. Everything was easy to complete. Fast and efficient. Thank you and we look forward to doing business wit... Read More »
Review Posted 6/19/2018
Tiffani was persistant and dependable!
I tried refinancing last year, but my lender (Seterus) was so uncooperative and contentious that the refi company gave up. I was very discouraged and pessimistic when Optimum First Mortgage contacted me and, fortunately, I gave them a try. Tiffani... Read More »
Review Posted 6/7/2018
Calvin Lee - King of customer service
I had worked with Calvin Lee of Optimum First from the beginning to the end of closing for my refinancing. Calvin had been nothing but great in term of customer service throughout the process. He is so knowledgeable and answered all of our questio... Read More »
Review Posted 6/7/2018
Tim Williams was terrific!
Wish we could have met to thank him in person. We finally got out of our adjustable into a fixed, Yeah! It was all done by email and phone calls and it was handled so well. Tim's patience and answers put me as ease as we were going through the loa... Read More »
Review Posted 5/30/2018
A pleasure working with Erik Board
Erik Board was my loan officer. He was very helpful and knowledgeable. I wanted to refinance my mortgage and told him the type of loan I needed and that I wanted to reduce my cost at least $100 a month. Erik delivered exactly what I wanted with no... Read More »
Review Posted 5/30/2018
My loan officer was Matt Malmberg.
We had contacted several others regarding a cash out refi. When we contacted Matt I noted he was very professional, courteous and to the point. I asked him specific questions regarding our potential loan [LTV, rate, term, points, closing costs, et... Read More »
Review Posted 5/12/2018
Ask for Kelly Schaar !!!!!
I was looking into refinancing my home and came across Kelly Schaar with optimum first. She made every step painless and quick. She was on top of the process the entire time and I would recommend her to anyone looking to refi their home. Read More »
Review Posted 4/30/2018
Great Experiences!
Mike Timoschuck is excellent loan agent. He helps me to refinance my home. He responds and solves problem quickly. Read More »
Review Posted 4/25/2018
Great Experience thanks to James Kott
After researching refinance options and submitting a request for quotes on Bankrate, I was contacted by James Kott from Optimum First Mortgage along with other mortgage companies. James was expeditious and thorough helping us determine if Optimum... Read More »
Review Posted 4/19/2018
Superior, Quick and Trusted Service
Dan Rhomberg just got us our first house! In the extremely tough Bay Area housing market, Dan came through for us!! He was there with us every step of the way and explained every part of the loan process . We are beyond thrilled that he helped us... Read More »
Review Posted 3/1/2018
Highly Recommend Optimum First Mortgage!
Alfredo Rivas was recommended by a friend and so glad we went with him. Our first time to refi with Optimum First and the process was super quick and smooth. I really appreciate Alfredo's communication and professionalism, always responding to all... Read More »
Review Posted 1/31/2018
Looking a Loan Agent? Look no more. CALVIN LEE from Optimum First Mortgage
Calvin Lee help me with my home refinance. They are a great company to work with. Excellent customer service. Everything was easy to complete. Fast and efficient. I strongly recommend it. Read More »
Review Posted 1/29/2018
Optimum First Mortgage and Gary Hughey is the BEST
I worked with Gary Hughey at Optimum First and we had a great experience. Everything he promised us that would happed did from start to finish. The process was quick and painless. I high recommend them over any other company. Read More »
Review Posted 1/6/2018
Optimum First Mortgage and Brandon C THE BEST
Aloha- I had THE BEST experience with Brandon Castaneda and Eminence Escrow [John]. From my first email to the company to the funding of my loan was less than 4 weeks. A far cry from other companies-the last re fi I did in June this year with anot... Read More »
Review Posted 1/4/2018
Great experience!
My experience with Jason, Mark, and the staff at Optimum First was smooth and seamless. It exceeded my expectations! I appreciate the high level of communication and professionalism shown me. Time frames of the process were clearly explained and O... Read More »
Review Posted 11/20/2017
New Cabin
We used Optimum First Mortgage to purchase our second home and quite frankly it was the smoothest, most efficient and timely loan we have ever received. We worked with Lee Glen and Lee was the utmost in customer service with his fast responses and... Read More »
Review Posted 10/31/2017
Strongly recommend Optimum First
I worked with Jonathan Hoffman on the entire loan process and being a first time home owner, he patiently explained to me what I needed to know regarding the loan. He recommended the best options for my loan and made me feel that he and Optimum Fi... Read More »
Review Posted 10/11/2017
Great customer service
We are glad we used Optimum First Mortgage to refinance. Their rate and fees were the best we could find. Peter DiFerdinand provided us excellent customer service by explaining every detail, making sure their team got us documents quickly, and ans... Read More »
Review Posted 9/28/2017
Optimum First and Mark Alderton ROCK!
I worked directly with Mark Alderton. He is responsive and was able to cover all of my loan costs and also get me from a 4.875% to a 3.875% loan. This saved me about $300 per month and I am adding that to my new mortgage payment. With this savings... Read More »
Review Posted 9/20/2017
Tara Schuster/Optimum First Mortgage is a 5 star Operation
I contacted Optimum First Mortgage on 8/21/2017 to find out if I could refinance my condo. My loan closed 12 business days later! The agent handling my loan, Tara Schuster, is absolutely fantastic. She is organized, responsive and thinks outside t... Read More »
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Additional Business Information
Hours   Monday - Friday 8:30am - 6pm Sat - Closed Sun - Closed Phone   (877) 816-7846 Address   8900 Warner Avenue
Fountain Valley, CA 92708
Website   http://www.optimumfirst.com Email   robert@optimumfirst.com
Contact   Robert Drenk Other  
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