Patrol Masters, Inc.

2.4 star rating Rating - based on 15 reviews & complaints
 
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Patrol Masters, Inc. Categories
Security Guard Patrol Service
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Customer Reviews, Ratings & Complaints
Complaint Posted 12/28/2018
I wish I could give 0 stars
Make that -1! This company is shady and sketchy. They tow your car 20 miles away which is illegal! The tow itself was a mistake! They promised no tows in December! This company is in cahoots with the tow companies. They are getting kickbacks. Do N... Read More »
 
 
 
Complaint Posted 2/3/2012
sleeping guards false reports resulting in eviction
Officer Kelly has repeatedly lied to the owners of the condo I rent resulting in an eviction because I caught him asleep on duty, totally a kodac moment. This lame has said I'm dealing drugs,threaten him, point guns at him, and drink alcohol outsi... Read More »
 
 
 
Review Posted 1/21/2012
After reading all the rewiews
All of you guys an girls sound like people in jail that say they not, guilty ... LOL too funny. KEEP YA CARS OUT OF VIOLATION AN YOU AIN'T GOT TO WORRY ABOUT ANY THING. AND.. WHEN YOU MOVE TO AN HOA GET A LIST OF THE ALL THE PARKING RULES. Read More »
 
 
 
Complaint Posted 12/13/2011
Ignorant, possibly blind Patrollers
This morning, December 13, 2011, my husband heads out the door to go to work at 0635 (ish) to find our car to be missing. After standing there a few moments (with Im sure you can picture a dumb founded face of “where did my wife park the car?”), h... Read More »
 
 
 
Complaint Posted 4/1/2011
Review 4/1/2011
Patroll masters is horrible I left many messages witch they did no return. Finally getting whole of maria she tells me I need to make a garage inspection.so on the night of the garage inspection I wait for the 3 hour window andno one shows. When I... Read More »
 
 
 
Review Posted 2/14/2011
Review 2/14/2011
Michelle,
I'd like to extend a million thanks to Tinsley (#96) on the
patrol from Friday/Saturday. It seems about 12:50 that
he accosted two unknown Hispanic males who do not
live in the Park and had them leave. This is exactly
what I'd like... Read More »
 
 
 
Review Posted 2/8/2011
Review 2/8/2011
Today I was illegally towed by Patrol Masters.

The location of the tow was the car wash area.
I pulled in to tend to my son who was violently ill and had regurgitated all over the truck and himself twice on the way home from daycare. I pulle... Read More »
 
 
 
Review Posted 1/27/2011
Review 1/27/2011
I had a problem with the kids next door. The would stay up late every night making all kinds of noise. I contacted Patrol Masters and they dispatched a security officer. The officer was there fast and got the kids to quite down. The kids have'nt c... Read More »
 
 
 
Complaint Posted 11/9/2010
Review 11/9/2010
The owner of Patrol Masters, Samir, has a 31 count felony charge against him by the District Attorney, who is representing The People of California. Felony complaint warrant: 09CF1417 This multiple felony charge ranging from worker's comp fraud... Read More »
 
 
 
Complaint Posted 10/2/2010
Review 10/2/2010
BEAWARE!!!crooks IN THE BUSINESS OF KIDNNAPING CARS. MY WIFES CAR WAS ON OUR DRIVEWAY STICKING OUT A BIT WHILE SHE WAS UNLOADING THE CAR AT NIGHT. GOING BACK AND FORTH FROM INSIDE THE HOUSE TO OUT. THEY WAITED AND HID AND THE NEBEXT TIME SHE WENT... Read More »
 
 
 
Complaint Posted 7/2/2010
Review 7/2/2010
Patrol Masters are daylight robbers! I am in the process of suing them for illegally towing my car due to home remodeling, and thus not being able to park my car in my allotted one-car garage! I was also told by Maria Ayala (Parking Permit Adminis... Read More »
 
 
 
Review Posted 6/1/2010
Review 6/1/2010
This company should be put out of business. They tow cars with out warning. Their website that they use to safe list cars is off and on so clients can not safe list cars then they get towed. They do not give out permits to clients that are residen... Read More »
 
 
 
Review Posted 1/24/2010
Review 1/24/2010
Just wanted to congratulate Patrol Masters on their great customer service team! I had to call in to safe list my car in an emergency situation and the gal I spoke to was great! It was about 10pm on Thursday night, she was polite, got all my infor... Read More »
 
 
 
Review Posted 1/18/2010
TA
Review 1/18/2010
I believe Ren is a huge asset to the Patrol Masters team! He is truly the only individual working the safelist phone that actually has a personality and human sensibilities! Give the man a raise or a bonus because he deserves it! Read More »
 
 
 
Complaint Posted 1/16/2010
Review 1/16/2010
Most of the people that work at this company are not professional and rude. I always have a hard time getting the proper help needed. Only exception is Ren. He is a very kind and patient individual that is very attentive to your calls. Very friend... Read More »
 
 
 
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Additional Business Information
Hours   Phone   (714) 648-0602 Address   1651 East 4th Street Suite 124
Santa Ana, CA 92701
Website   http://www.patrolmasters.com Email  
Contact   Nassar K Jabarin Other  
 
 
 
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