Complaint
Posted 9/4/2015
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1 Review
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Trustlinker since 09/04/15
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VICTORVILLE, CA
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Was he drunk
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Our patio was put up in 2010 and the person who put it up placed the spout on the wrong end. Lol! called today to see why I have not received a p/c back and this person Melissa stated she did not receive my phone call so therefore I need to wait a... Read More »
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Review
Posted 9/25/2013
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1 Review
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0 Question
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Trustlinker since 09/25/13
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Rude employee
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These folks don't care when there employees are treating there customers rude!! The guy named Darren was rude to me and they did nothing about it. I will never use them if they keep hiring folks like that!!! Read More »
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Review
Posted 11/27/2012
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1 Review
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0 Question
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18 Profile Views
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0 Answer
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Trustlinker since 11/27/12
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First Class
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The complete process was a pleasure. Every employee was outstanding... Salesman Phil, Customer Service, the show room receptionist, and the installer Steve and the electricians all did their job with pride and skill. My friends, neighbors, and fam... Read More »
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Review
Posted 10/12/2012
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1 Review
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0 Question
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24 Profile Views
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0 Answer
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Trustlinker since 10/12/12
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Final inspection Oct., 11
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Very happy. Everyone I dealt with knew their jobs and did them professionally. Cement contractor and crew were exceptional. Only problem was a miss-communication on what I ordered and where 4 posts were to be installed. Hence they were installed i... Read More »
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Review
Posted 5/22/2012
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1 Review
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0 Question
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35 Profile Views
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0 Answer
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Trustlinker since 05/22/12
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Work in Progress
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Patio is overall nice but not what we ordered. Original estimate was for 4 posts and we ended up with 6 which makes the patio look small and closed in. When I asked the installer about it he said that the engineers do the design and he just puts i... Read More »
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Review 2/9/2011
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We had our cover installed in the summer of 2007. It was supposed to be the better cover as we planned to enclose it down the road. It has leaked every year. We have requested it to be repaired each time. The original installer was sent 3 of the 4... Read More »
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Business's response - on 2/10/2011
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I work in the engineering office of Rooms N' Covers and would be happy to work with the homeowner to resolve her leak issues. I need contact information to do so...my search for a Jerri D. comes up negative. With the name on the contract and a cit... Read More »
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Review
Posted 5/12/2010
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1 Review
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0 Question
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89 Profile Views
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0 Answer
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Trustlinker since 05/12/10
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Riverside, CA
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Review 5/12/2010
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Rooms n’ Covers just finished installing a beautiful patio cover for our home on 4/27/10. From the no high-pressure salesperson, the demo guy taking down our old cover, the installation crew putting up the new cover, the electrician installing our... Read More »
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Review 12/23/2009
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Rooms N Covers over promises and under delivers. I used them earlier this year for my house in Upland. I should have called Home Depot. Read More »
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Business's response - on 1/26/2010
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We at Rooms N' Covers can find no customer as far back as June of 2009 in Upland by the name of Jose V. If you would like to contact us with any further information we would be happy to discuss problems with either our installation or the product... Read More »
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Review
Posted 12/18/2009
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1 Review
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0 Question
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123 Profile Views
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0 Answer
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Trustlinker since 12/18/09
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La Verne, CA
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Review 12/18/2009
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My husband and I used Rooms N Covers to design and install two patio covers at our home. After 6 years, the covers still look brand new. The project was completed on time and on budget. The salesman was professional and courteous; not like many ot... Read More »
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