Complaint
Posted 6/18/2018
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1 Review
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0 Question
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0 Answer
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Trustlinker since 06/18/18
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IRVINE, CA
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NOT RELAIABLE
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I book a trip to LAX 4 days ago. When I signed, the confirmation indicated that I will be picked up at 8 PM and dropped at LAX at 9:15 PM. MY flight time was 10:20 Pm.
I got a email few hrs before the pick up time stating that I will be picked up... Read More »
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Complaint
Posted 3/30/2018
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1 Review
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0 Question
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0 Answer
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Trustlinker since 03/30/18
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HUNTINGTON BEACH, CA
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I don't recommend
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We have used Shuttle2LAX for several years. They say they book you on any available ride in the category you book. We usually book shared ride vans as they are most affordable. It has always ended up being Prime Time shuttles. Shuttle2LAX only boo... Read More »
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Complaint
Posted 8/5/2017
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2 Reviews
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 08/05/17
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Setúbal, 19
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Nightmare
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My booking reservation meant absolutely nothing. My trip was assigned to PimeTime Shuttle saying their van would be in the area ready to collect me within 15 minutes. Upon arrival at LAX they informed me it would about 20 minutes. After 45 minutes... Read More »
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Complaint
Posted 7/27/2016
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1 Review
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0 Question
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0 Profile View
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Trustlinker since 07/27/16
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VAN NUYS, CA
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Horrible
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They left us stranded at the airport. The plane was delayed more than an hour coming in to LAX. The driver couldn't contact us. Once we landed we made four attempts to contact the company. They didn't answer the phone, respond to texts or e-mail.... Read More »
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Complaint
Posted 6/29/2016
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 06/29/16
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COLTON, CA
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BAD SHUTTLE CO
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This is one of the worth shuttle company you can get.
I'm traveling a lot and transportation cost to LAX is very important.
Also even more important is reliability and trustworthy of the company.
Reliability this company is NOT.
1.Couple of month... Read More »
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Complaint
Posted 6/1/2016
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 06/01/16
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POTWIN, KS
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Charges for NO SERVICE
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In good faith we signed up for Shuttle2LAX. They provided no means to cancel or contact them in case of unforeseen problems. We panicked when we found out our flight was later than we thought. The website provides only email to contact them. I sen... Read More »
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0
Posted 10/24/2013
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1 Review
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0 Question
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Trustlinker since 10/24/13
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DISASTER
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SHUTTLETOLAX DOES PROVIDE A LOW COST SOLUTION FOR GETTING TO LAX BUT CUSTOMER SERVICE AND SPEED IS NOT THEIR GOAL. Shuttle contracts service out in our case it was PRIME TIME. The pickup was fine but I paid double for this service and took the bas... Read More »
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