4.5 star rating Rating - based on 332 reviews & complaints
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Customer Reviews, Ratings & Complaints
Review Posted 5/3/2016
Ingrid is a cut above the rest
I had a wonderful experience shopping online and getting follow up service from INGRID---As smart and as polite as you could wish in the customer service industry. All of life should be this easy---will shop again over and over with this kind of s... Read More »
Review Posted 1/8/2016
Vange is Awesome
I had the pleasure of speaking with Vange and he was of great assistance to me. He assisted me with my order status. He was pleasant and efficient, i could here his smile through the phone! Which is always nice during the holiday season. Read More »
Review Posted 12/17/2014
Julian was wicked awesome!
I was purchasing my first item from and was a little nervous about the quality of the item and delivery schedule (it was an important Christmas gift!). I reached out to my rep Andrew, who put me in contact with Julian to help... Read More »
Review Posted 12/5/2014
Julian rocks
Julian was extremely helpful! Read More »
Review Posted 3/20/2014
Yeri is great!!
I ordered an autographed hockey jersey as a gift, and was in a crunch for time. As it turned out, it was coming from Canada and had 7 business day handling time :( Yeri came to the rescue, calling the Canadian warehouse and expediting the whole pr... Read More »
Review Posted 3/19/2014
Yeri is the best!
This has to be some of the best customer service I have ever had, I had bough a signed puck, but there was a problem and that puck was no longer available, and Yeri helped me out and I was able to get a different, slightly more expensive puck for... Read More »
Review Posted 11/27/2013
I would like to take the time to say a huge Thank you to Ney Hernandez and his team for the excellent customer service I received. My twin boys will now have a unforgettable birthday because of your joint efforts to get their gift to them on time.... Read More »
Review Posted 11/4/2013
Excellent Customer Service - they are great!
I had the pleasure of working with Danny and Vange and both were wonderful to work with. They truly went above and beyond with all aspects of my order - I got a call and an email from both and even got a cute, personal story from Danny regarding t... Read More »
Review Posted 9/27/2013
I had the pleasure of dealing with Christine and Ingrid at who helped turn what could have been a negative experience into such a positive one that I was prompted to write this review. I had ordered an autographed Frank Sinat... Read More »
Review Posted 9/26/2013
Best Customer Service Ever!
I recently placed an order with Unfortunately it was lost during shipping, no fault of the company. Naturally I was disappointed, because it was a one of a kind item. I informed Customer service and immediately received an em... Read More »
Review Posted 9/12/2013
Michelle for President
I had some worries about my order because I am in San Francisco for holidays and was doubting if my package would arrive on time in my hotel. Michelle came to the rescue and made sure the package arrived on time and perfect condition. She was very... Read More »
Review Posted 9/11/2013
Christine was truly helpful
I just wanted to inform everyone that chooses to use LLC, that if you have any problems with shipment or orders that they have an awesome customer rep in Christine. She provided me with some awesome 5-star customer services.... Read More »
Review Posted 9/6/2013
Service from Jane was the best i ever had
i purchased an item from this site, then asked a question and Jane answered me immediately...which is rarely the case. Very polite and very efficient. again...that did not happen to me often! great job Jane! Read More »
Review Posted 9/5/2013
Christine is Awesome
I ordered an autographed baseball on 7/31/13. By 8/9/13 I had not received any information whether the baseball had been shipped or not. I emailed the Customer service rep that had purchased the ball for me and he indicated the warehouse the baseb... Read More »
Review Posted 8/23/2013
Michelle is a shining star!
I have purchased nearly 30 items with over the past few months, and, despite the many issues I have had with shipping, damaged, wrong, or missing items, Michelle has been there constantly to make sure these issues were taken care of and in... Read More »
Review Posted 8/21/2013
Excellent Customer Service!!
Yeri Castro provided me with excellent customer service. The site did not indicate that framing took an additional 3 business days so I contacted to let them know that this was not disclosed on the website and that I needed t... Read More »
Review Posted 8/16/2013
Good Customer Service
Yeri Castro provided me with accurate and quick response regarding my order. I'm sure she does her job very well. Read More »
Review Posted 8/16/2013
Vange Rocks!
Excellent customer service on the purchase of a signed puck--5 stars. Thank you! Read More »
Review Posted 8/8/2013
Diana at was amazing and super helpful! 5 Star Service all the way!
My son had abeen given a very speacial signed David Wright Mets helmet from family friends for his Bar Mitzvah that soemhow went missing the evening of the event at the hotel where the celebration took place. The hotel agreed to replace it for us,... Read More »
Review Posted 8/6/2013
Customer Service That Exceeded All Expectations
Dear, LLC Management, I just wanted to drop you a note to document the fabulous customer service I received from your employee, Michelle. Michelle assisted me with the purchase of a signed and framed Lionel Messi jersey on 8.... Read More »
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Additional Business Information
Hours   Phone   (800) 689-2001 Address   4135 Laguna Street
Coral Gables, FL 33146
Website Email
Contact   Stefan Tesoriero Other  
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