Sterling Trust, A Division of Equity Trust Company

1.8 star rating Rating - based on 8 reviews & complaints
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Sterling Trust, A Division of Equity Trust Company Categories
Financial Planning and Management Services
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Customer Reviews, Ratings & Complaints
Complaint Posted 1/11/2018
Don't Walk, RUN from this company
This is the worst company we have ever dealt with. And we've been in business for over 65 years. The final straw was today when they said they were a "Passive" company and that they were NOT acting as Trustee of our IRA accounts. Any time you requ... Read More »
Complaint Posted 10/19/2016
NO STARS!!!!! Worst customer Service EVER. I am 60 years old and I can honestly say I have NEVER had such poor customer Service. There is never any follow through EXCEPT asking for more fees. I am closing an account right now that has taken since... Read More »
Complaint Posted 12/27/2012
Ripped Off By This Company DO NOT USE!!
This company stole my life savings and claim they have no responsibility. DO NOT use them! Now, they send me threatening letters stating that if I don't give them annual dues for my "non-existent" coin storage, they will give my money back and rep... Read More »
Complaint Posted 2/17/2012
Operational Nightmare
I am part of a company that sells shares thru self directed IRA's. We tried to use Sterling Trust for the First time and they were a Nightmare. Their People are incompetent as well as their management. They were suppose to send the Transfer Reques... Read More »
Review Posted 2/2/2012
A Gold Customer Clarification
After reading a series of misguided and inaccurate reviews I thought I better explain the real fact suite. Many reviewers are confusing a tragic experience with a shady gold dealer with actions or Sterling Trust.

Their reviews will not help peo... Read More »
Complaint Posted 3/4/2011
Review 3/4/2011
Consider my experience with Sterling Trust (privately owned by Equity Trust and the Richard Desich family) Been associated with Sterling Trust for over 8 years in the capacity of agent for multiple self directed precious metals IRA's. I manage s... Read More »
Complaint Posted 2/14/2011
Review 2/14/2011
This company is totally incompetent. I would not recommend them. We had a simple IRA with coins and cash. Transactions to buy coins took over a month. Our coin dealer was totally frustrated with them. They constantly gave us the run around. If y... Read More »
Review Posted 7/6/2010
Review 7/6/2010
Sterling "Trust" Company and Superior Gold Group ripped off my $5,500 401(k).

Relieved of my employment February 2009, I had to rollover my 401(k). I called Superior Gold Group and they directed me to send my 401(k) fund to Sterling "Trust" Co... Read More »
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Additional Business Information
Hours   Phone   Address   P.O. Box 2526
Waco, TX 76702
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