The Alarm Company

4.9 star rating Rating - based on 51 reviews & complaints
Installation, Service, and Monitoring of Burglar Alarm, Fire Alarm, and Video Surveillance/CCTV.  
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The Alarm Company Categories
Burglar Alarms and Monitoring Systems
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Customer Reviews, Ratings & Complaints
Review Posted 10/17/2011
Review 10/17/2011
I have been using The Alarm Company now for 3 years, and honestly they are the best alarm company around. Mainly due to Larry Walker, he is the heart and soul of that company. Can't beat the customer service and dedication that team has. Thanks gu... Read More »
 
 
 
Review Posted 7/21/2010
Review 7/21/2010
I shopped around for my Alarm company and found The Alarm Company to be the best! The owner contacted me immediately after I submitted an inquiry on the company website. He clearly answered all of my questions and was flexible with my requests. ... Read More »
 
 
 
Review Posted 7/2/2010
Review 7/2/2010
I called The Alarm Company to takeover and upgrade our existing (inactive) ADT system. They were super responsive and arrived at our house in less than an hour (our house had been robbed the day before so they treated us as an "emergency" case whi... Read More »
 
 
 
Review Posted 3/27/2010
Review 3/27/2010
We have been with The Alarm company for over twenty years. During that time we have been totally happy with the service we received.

Larry the owner is one of the nicest and honest business men I have had the pleasure of dealing with during thi... Read More »
 
 
 
Review Posted 3/22/2010
Review 3/22/2010
We called for an estimate of the cost to install a new residential alarm system. We asked that parts from a previous system be used if possible. Their response was very prompt, and it was obvious from the first phone call that this was a first rat... Read More »
 
 
 
Review Posted 3/20/2010
Review 3/20/2010
Recently we had to replace an old alarm system that we had disconnected because it was giving a false alarms. In searching for an company to replace my alarm I found The Alarm Company, on the TrustLink web site. I read the reviews and decided to c... Read More »
 
 
 
Review Posted 1/15/2010
Review 1/15/2010
FANTASTIC SERVICE! The Alarm Company understands our local Bay Area security needs. They deliver their service as a local business, with a responsiveness that other big nationwide companies just can't provide. Larry and his team know what they ar... Read More »
 
 
 
Review Posted 11/25/2009
Review 11/25/2009
Everything you want in an alarm service, and nothing you don't want. The Alarm Company has provided security service for me for over a decade. Over those years, I never heard from them unless there was a real need - repairs, upgrades, etc. were a... Read More »
 
 
 
Review Posted 9/15/2009
Review 9/15/2009
Recently I had an alarm system upgraded by The Alarm Company. I wanted the BBB folks and consumers to know about this company because I was so happy with the service and professionalism of the people who came to my house. My previous alarm company... Read More »
 
 
 
Review Posted 5/25/2009
Review 5/25/2009
We have been w/ Larry and his Company from the early years of his business.
Larry is very professional nad his staff has been very courteous.
Service has always been prompt no matter what day or time a problem has occured.
The Alarm Company get... Read More »
 
 
 
Review Posted 3/26/2009
Review 3/26/2009
We have been extremely pleased with the Alarm Company:
1) CUSTOMER SERVICE - extremely high level of customer orientation. Immediate response to phone calls. Worked closely with us to design an alarm system that met our needs, as well as our budg... Read More »
 
 
 
Review Posted 1/15/2009
Review 1/15/2009
We have trusted Larry and The Alarm Company with security for both our home and our business for over 13 years. We recently had them out to upgrade our system at our business, and, like always, our experience was just fantastic. They are extremely... Read More »
 
 
 
Review Posted 1/14/2009
Review 1/14/2009
I have worked with hundreds of vendors in my years of leading and managing nonprofit organizations. Only a handful come close to the level of consistent professionalism and excellent customer service provided by Larry Walker and the entire team at... Read More »
 
 
 
Review Posted 12/30/2008
Review 12/30/2008
We use The Alarm Company for our business.

Larry Walker was very accommodating and he was very helpful when I needed help adding & deleting codes in the system.

He even went out of his way to help me while he was out on a very important bu... Read More »
 
 
 
Review Posted 12/15/2008
Review 12/15/2008
I have been a customer of The Alarm Company for more then 22 years. Larry Walker installed my alarm system in my very first home and has installed the alarms in my last two homes as well. His service and knowledge is the best in the business. I wo... Read More »
 
 
 
Review Posted 12/14/2008
Review 12/14/2008
The Alarm Company installed a new alarm in our house during our recent house remodel. The installation went well. They were very flexible with the schedule which was necessary because of our contractor. The work was done well and completed on time... Read More »
 
 
 
Review Posted 12/5/2008
Review 12/5/2008
I use The Alarm Company for my home and my business. I've been doing this for many years because The Alarm Company is THE best alarm company in the bay area, bar none! Honest, timely, ethical are just 3 of the many more adjectives I could use to d... Read More »
 
 
 
Review Posted 12/3/2008
Review 12/3/2008
I have delt with the Alarm Company over the last 10 years.

Their monitoring service has been very responsive and reliable but what is outstanding, is their installation services. Their installation crew has been out to 2 of my locations and hav... Read More »
 
 
 
Review Posted 12/2/2008
Review 12/2/2008
We recently had The Alarm Company replace our alarms at all of our facilities. We were previously using a large national company for our alarm service. Larry and his staff have made our alarm systems something I no longer have to worry about. The... Read More »
 
 
 
Review Posted 12/1/2008
Review 12/1/2008
When we completed our home remodel Larry helped us every step of the way to make sure the installation was smooth and clean, and gave us great insights into how our DSL was installed with Verizon and our home entertainment system to make sure that... Read More »
 
 
 
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Additional Business Information
Hours   Service and Installation 8 a.m. to 5 p.m. Monday thru Friday. 24 Hour Service Available. Phone   (408) 358-1500 Address   529 Forman Dr
Campbell, CA 95008-5065
Website   http://www.thealarmcompany.com Email   larry@thealarmcompany.com
Contact   Larry Walker Other  
 
 
 
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