Complaint
Posted 12/6/2020
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1 Review
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Trustlinker since 12/06/20
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LOS ANGELES, CA
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Do NOT work with The Kaplan Group.
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I am a small business owner who has placed 4 claims with TKG over the years. One was successfully settled (a small claim over a very clear contract with a reasonable debtor); the other three were not. In two of those cases, we agreed to let it go... Read More »
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Complaint
Posted 4/12/2019
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1 Review
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Trustlinker since 04/12/19
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COLORADO SPRINGS, CO
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They Don't do any work
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I spent hours sending over the same documentation to this group of unprofessionals. They never read any of it, they asked for it 5x though they already had it. When I challenged their competence the owner cried like a baby saying I was being mean... Read More »
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Review
Posted 2/9/2016
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1 Review
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Trustlinker since 02/09/16
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POTWIN, KS
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Excellent to work with
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I was referred to the Kaplan Group through a small business owners' network I belong to on the East Coast and they were able to successfully collect all money owed to me from a large retail customer within 3 weeks. The debt was nearly 180 days pas... Read More »
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Review
Posted 1/21/2016
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1 Review
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Trustlinker since 01/21/16
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SAN JOSE, CA
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Effective and Professional
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The Kaplan Group was easy to work with, very professional and very effective at collecting on our delinquent account. Will certainly use them again should the need ever arise. Read More »
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Review
Posted 12/21/2015
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1 Review
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0 Question
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Trustlinker since 12/21/15
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FRESNO, CA
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Efficient
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After having unpleasant encounters with several other collection agencies, we were apprehensive to even start with a new one.
In a short while, The Kaplan Group has done more than the other agencies combined. Not only was this company fast, but a... Read More »
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Review
Posted 12/17/2015
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1 Review
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Trustlinker since 12/17/15
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MALIBU, CA
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An excellent experience
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Even though so far unable to collect the debt (client is broke), the people who handled my account were pleasant, knowledgeable and communicated in a timely fashion. It is very hard to find a reputable collection agency. I would highly recommencem... Read More »
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Review
Posted 12/1/2015
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1 Review
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Trustlinker since 12/01/15
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RONKONKOMA, NY
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Pleasantly surprised!
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I have never had to use a collection agency, but this was my last resort to collect my money. Everyone at Kaplan was so helpful and recovered the money in a few days! I would definitely recommend them!! Read More »
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Review
Posted 10/13/2015
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1 Review
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Trustlinker since 10/13/15
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ESCONDIDO, CA
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Professional and they work!
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Went to Kaplan as a last resort to collect. Didn't expect much, but they came through 100%. Extremely professional and very responsive to all my questions. I wouldn't hesitate to use their service again. Read More »
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Review
Posted 8/24/2015
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1 Review
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Trustlinker since 08/24/15
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NOVATO, CA
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Professional and Effective
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The Kaplan Group handled our claim efficiently and effectively. They were communicative and clear on the process and in providing updates. We recommend them highly. Read More »
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Complaint
Posted 1/22/2015
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1 Review
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Trustlinker since 01/22/15
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CHICAGO, IL
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Unprofessional collection practices
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I provided documentation showing that I was not liable for the debt Steven Torres was claiming I was. I provided the contact for the billable party to Mr. Torres. Since the billable party cancel the product and license, he could not collect there,... Read More »
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0
Posted 11/30/2012
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1 Review
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86 Profile Views
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Trustlinker since 11/30/12
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Fantastic company
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Worked with this company and they were absolutely fantastic. They recovered expediously the monies owed to us in a very professional capacity. They communicated regularly what was transpiring and I would highly recommend them to take care of you.... Read More »
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