The Merchant Solutions

3.9 star rating Rating - based on 19 reviews & complaints
The Merchant Solutions, a world-class company, built its service organization by providing the finest customer service and support in the bankcard industry with unbeatable pricing and rates for an extensive variety of payment processing services.  
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The Merchant Solutions Categories
Credit Card Terminal Systems Service
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Customer Reviews, Ratings & Complaints
Review Posted 11/21/2011
Review 11/21/2011
Nakisha had gone out of her way to assist me in ALL my needs. From the time I switched from an Exxon branded gas station to my own private label we had to make sure my credit card machine was up and running with all the major credit card companies... Read More »
 
 
 
Review Posted 7/6/2023
Credit Fix
I came across reviews about Clever Credit Fix on Google forum, I contacted immediately and shared my problems with him. Clever cleared the hard inquiries on my credit report and boosted my credit score to 790 from 560. I can assure you that he's r... Read More »
 
 
 
Complaint Posted 10/24/2020
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feedback 10/0
please don"t trust this company theye are say some do some just part how make money after you cancel still charge 10 out of 0 lots of good company in tx Read More »
 
 
Business's response - on 11/3/2020
We are unable to find any record of this reviewer in our database. We have requested additional information from the Reviewer and the Reviewer has failed to respond to our request. We have requested that Trustlink remove the review as this is not... Read More »
 
Review Posted 6/30/2020
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review of Merchant Solutions
We have found the company to be responsive and easy to work with. Read More »
 
 
Business's response - on 7/7/2020
Thank you for sharing your experience with us. We love hearing from you! Our team works hard to provide the best service possible. We are always here if need anything! Read More »
 
Complaint Posted 3/1/2014
Frauds and Scams
The only good comments on this website are all in the same 2 days, in a row, this should be proof enough that they make their own fake reviews to get business. Now, coming to my experience with this company, they are pretty much scam arists. Pleas... Read More »
 
 
 
Complaint Posted 3/26/2013
The Merchant Solutions - A rip off
This company is in the practice of billing additional charges and fee's without cause or justification. The also lie and mispresent themselves with the intentional cause to get your money. The will withdraw money from your account and when questio... Read More »
 
 
 
Review Posted 11/23/2011
Review 11/23/2011
The Treatment given was the most courteous and professional. Read More »
 
 
 
Review Posted 11/23/2011
Review 11/23/2011
The rep was truly amazing with her service to me. Very Helpful. Read More »
 
 
 
Review Posted 11/23/2011
Review 11/23/2011
Thus far, the service has been excellent Read More »
 
 
 
Review Posted 11/23/2011
Review 11/23/2011
Excellent fees and customer service! Read More »
 
 
 
Review Posted 11/21/2011
Review 11/21/2011
Good rates and good customer service Read More »
 
 
 
Review Posted 11/21/2011
Review 11/21/2011
I find your company very competent and easy to deal with Read More »
 
 
 
Review Posted 11/21/2011
Review 11/21/2011
Ever Since we signed up with your company, our problems have literally vanished. Your Staff is extremely helpful and are trained to resolve any issues. Thanks! Read More »
 
 
 
Review Posted 11/17/2011
Review 11/17/2011
The best Credit Card processing company. The have the lowest rates and the best customer service. Recently, had a problem that required I call their customer service. They walked me through the solution with a great deal of patience. I am very im... Read More »
 
 
 
Review Posted 11/15/2011
Review 11/15/2011
Good Rates and good customer service! Read More »
 
 
 
Review Posted 11/15/2011
Review 11/15/2011
All questions were answered and the process that I needed at the time was done quickly and professionally Read More »
 
 
 
Review Posted 11/15/2011
Review 11/15/2011
Great Representatives! Read More »
 
 
 
Complaint Posted 12/8/2010
Review 12/8/2010
In a nutshell: 4 things to consider about this company: 1. Poor Customer service. 2. They charge $150 a month for PCI compliance fee (most companies charge less than $75 for this.) 3. They deduct money from your account very timely, however your d... Read More »
 
 
 
Complaint Posted 7/15/2010
Review 7/15/2010
The company has very poor customer service. The company does not follow thru on their promises or contracts. They have taken money out of my account illegally several times where I have had to spend several hours on the phone trying to get it back... Read More »
 
 
 
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Additional Business Information
Hours   Mon.-Fri. 8am to 5pm PST and 24/7 Customer Service Phone   (888) 707-2836 Address   22801 Ventura Blvd Suite 300
Woodland Hills, CA 91364
Website   http://www.themerchantsolutions.com Email   Customer.Care@TheMerchantSolutions.com
Contact   Customer Care Other  
 
 
 
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