Review
Posted 3/7/2021
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1 Review
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Trustlinker since 03/07/21
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SEBASTOPOL, CA
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Happy Customer in Northern CA
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I purchased 25 5-6 ft Green Giant Arborvites in March 2015. They've done so well, I just purchased another 10 3-4 ft Arborvites acouple of weeks ago. Service is good, shipping is fast, and the trees arrived in excellent shape. I haven't lost a sin... Read More »
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Review
Posted 5/25/2018
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1 Review
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Trustlinker since 05/25/18
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LEWISTON, ME
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Review
Posted 5/23/2018
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1 Review
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Trustlinker since 05/23/18
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SISTER BAY, WI
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Great trees & Wonderful Customer Service
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I placed an order with Roy last week. Because I had a limited time frame to receive the trees and plant them I called and talked with Roy a few times.
Roy really went the extra mile! He checked on my order while I was on the phone. It was a br... Read More »
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Review
Posted 5/20/2018
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1 Review
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Trustlinker since 05/20/18
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HOLLYWOOD, SC
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Review
Posted 5/20/2018
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1 Review
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Trustlinker since 05/20/18
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NASHUA, NH
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Very Happy in NH
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I agree with all the 5 star reviews. I ordered 16 Giants. I e-mailed Roy twice with questions and both times rec'd answers the same day! Like Sherry, I was concerned when I receive the tracking info saying 1 box. 16 36" to 42" trees in 1 box? Yep.... Read More »
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Review
Posted 5/14/2018
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1 Review
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Trustlinker since 05/14/18
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SWANNANOA, NC
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Great trees!
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I ordered a package deal of 16 Thuja Giant trees from Thuja Gardens via an online transaction. When my order was delivered, I was a little concerned by the size of the carton. I discovered that the trees were packed in the carton in an ingenious m... Read More »
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Review
Posted 5/13/2018
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1 Review
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Trustlinker since 05/13/18
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HUNTINGTON WOODS, MI
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Good Customer Service
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Roy at thuja gardens was very helpful over the phone with tracking my order from fedex and with planting info.all 16 trees arrived in great condition.thanks Roy Read More »
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Complaint
Posted 3/19/2018
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1 Review
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Trustlinker since 03/19/18
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VERNON ROCKVILLE, CT
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Don’t buy from here!
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I spoke to Roy before placing an order and he checked my zone and said I was ok to place the order as he had the green giants in stock. Almost 2 weeks after I’m calling for a status on my order and my calls or emails are not answered. I finally go... Read More »
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Complaint
Posted 5/2/2016
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1 Review
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Trustlinker since 05/02/16
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EAST LEROY, MI
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Terrible Service - ZERO stars if I could
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I ordered a 6-7' tree for a birthday present and asked that it be delivered by 4/15/2016. Without notice, they sent the smaller size tree and it arrived over a week late. I emailed them right away with a picture and tape measure showing the tree w... Read More »
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Review
Posted 5/28/2014
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1 Review
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Trustlinker since 05/28/14
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JACKSONVILLE, IL
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Great Customer Service!
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The owners of Thuja Gardens went above and beyond compensating me for the confusion regarding my recent order. I was contacted by email and a personal phone call also. Negative ratings on their business had me worried but it turns out that the bad... Read More »
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0
Posted 6/12/2013
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1 Review
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Trustlinker since 06/12/13
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STAY FAR AWAW FROM THUJA GARDENS!
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HORRIBLE COMPANY... This is far from a legit company. They take your money and run. Multiple calls and emails with no returns. They did not contact me when order was going to be shipped. Trees are smaller than described and unhealthy. There are MA... Read More »
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