4.2 star rating Rating - based on 86 reviews & complaints
We Provide Highly Personalized Hair Color. Customized For You.  
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Hair Products
Beauty Salons & Services

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Customer Reviews, Ratings & Complaints

Review Posted 4/24/2014
So Happy I found you
LOVE my custom hair color. Just the right amount of copper. No more driving to the store to find out their inventory is lacking. No more guessing at a retail store !!!! No more Oops I got the wrong box meaning WRONG color. My favorite is NO more f... Read More »
Complaint Posted 1/5/2016
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Toxic Products
I tried esalon hair color. After 30 yrs. of having my hair done professionally thought I give them a try. BIG MISTAKE ! I used the product,followed the simple instructions noticed it had very strong odor (no biggie, spent decades smelling perm etc... Read More »
Business's response - by Monica H.on 1/8/2016
Hi Susan - We’re truly sorry you experienced a nose bleed with large blood clots after using our hair color. In rare cases, one can develop sensitivity to hair color ingredients over time. eSalon permanent hair color is a professional grade dye c... Read More »
Complaint Posted 6/17/2015
I was so happy that I finally found the right color. after three months I noticed i have lost a lots of hair! OMG! Read More »
Review Posted 4/16/2015
Couldn't be happier!!!
Esalon has given me the perfect hair color, so good that stylists ask me who does my color, I am 58 and a strawberry blond but had lost the red in my hair with store bought color. I asked Esalon to add a bit more red to my color and they made it p... Read More »
Complaint Posted 2/15/2015
Won't let me give ZERO STARS--Card BS
I used esalon one time. I was happy enough with everything-maybe a bit on the red side but no biggie. My hair was in decent shape & the color seemed to last OK-but I definitely didn't want a 12 week rotation & said so. So now recently after not... Read More »
Review Posted 9/26/2014
Great service and great color!
Love this Product. I wish I have had it 10 ten years ago. Read More »
Review Posted 9/25/2014
Even, Rich Color
Best home hair color I've ever experienced. The two different colors for roots and ends completely balanced the problem that previously existed and blended flawlessly -- no more "root band!" Read More »
Review Posted 9/22/2014
Satisfied and Happy Customer
I am so thankful I found ESalon. I have been coloring my hair for years and years and I have also had it colored in salons. This is by far the best color and is long lasting from my personal experience. Everything needed is provided after your sta... Read More »
Review Posted 9/4/2014
All that I get with my order is just fab! I am so happy with results and I am hooked! Never over the counter hair color again! Read More »
Review Posted 9/2/2014
Thanks guys! My hair came out great! The grey is covered, the color is awesome, (I've gotten many, many compliments), and it has plenty of body and shine! Read More »
Review Posted 9/2/2014
Beautiful color
I am so glad I found e-salon. I just love the color; it looks professionally done. Even my friends noticed the change. Read More »
Review Posted 8/29/2014
I am one super happy customer!!!!
AWESOME!!!The color is perfect!!!ALL OF MY GRAYS were it.I followed the easy instructions and came out with the BEST color I have EVER been! Read More »
Review Posted 8/28/2014
I love it!
Awesome service! Thank you so much for making the perfect color for me! Read More »
Review Posted 8/27/2014
Very Pleased with the results!
I love eSalon! I spoke directly with a colorist and she was great! Very personalized service. I love my new color! I will be going to eSalon from now on! Read More »
Review Posted 8/27/2014
Extremely pleased!
I was so pleased with my color- it matched the color from my hairdresser perfectly and you can't beat the price! Some of my grays weren't covered, but I think that was operator error. And my hair was so soft and manageable after! Read More »
Review Posted 8/27/2014
I am a man and I love eSalon!!
I am super religious and picky about how often I cut my hair and who cuts my hair. Shortly after moving to a brand new city, it took me a while, but I found a guy that cuts my hair perfectly. I then schedule my cuts religiously every Saturday, thr... Read More »
Review Posted 8/27/2014
Great Choice!!
I have multicolored hair which includes highlights. I bought my kit so I can touch up roots and start transitioning to a basic natural color. Wow!! Great results, you can't even tell. I still have highlights too. I just touch up the roots like it... Read More »
Review Posted 8/27/2014
Very Happy!
Easy to use and SO many people complimented me on my hair color! Read More »
Review Posted 8/26/2014
Great Product
First time I have used the product. It was quite easy to apply. A slight bit darker than I thought it would be, but turns out I love it. It doesnt fade like other products I have applied myself for years. My gray is completely covered up and the e... Read More »
Review Posted 8/25/2014
Pleased with the outcome
First timer and pleased with the quality of your product, I couldn't wait and even applied it myself, but for my surprise, I found it was easier and less messy than what I have had before. Read More »
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Additional Business Information
Hours   Customer Service is open Mon-Fri, 8am-6pm PST. Phone   (866) 550-2424 Address   10361 Jefferson Blvd
Culver City, CA 90232
Website Email
Contact   Monica Higgins Other  
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