1.5 star rating Rating - based on 30 reviews & complaints
We are an enterprise in association with American Future Technology Corporation, AFT and we do computer online sales and services.  
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iBuyPower.com Categories
Computer Equipment, Parts, and Supplies
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Customer Reviews, Ratings & Complaints
Complaint Posted 4/25/2017
Customer Service Supervisor is TOXIC
There was a miscommunication about what the product entailed. I thought automatically it came with a certain part because they had always included it before. I was astonished when I called and was told they wanted to charge me extra for it so I as... Read More »
Complaint Posted 9/11/2013
AWEFUL experience with IBUYPOWER... consumers beware!
and here is why: I bought a $2,500 high-end desktop from IBUYPOWER. The first HUGE problem is that they partition the C drive at a stupidly low 60GB size at their discretion. Well WINDOWS alone and a few other components and OS updates take that m... Read More »
Complaint Posted 8/14/2013
iBuyPower is a scam
I feel utterly duped by iBuyPower. I purchased what was supposed to be a powerful gaming computer and ended up calling customer service and tech support for the thing on the very first day it arrived. It never worked from day one. We called, we se... Read More »
Complaint Posted 5/6/2013
ibuypower.com failed to give rebate
I purchased a computer from www.ibuypower.com and applied for a rebate for a part they sold. Five months later, I still have not received the rebate. After I called them, they said that I did not mail in all of my paperwork and they do not have th... Read More »
Complaint Posted 9/29/2012
This is taking forever
"I was very happy with my computer when I first got it, and then for the next 10 months things were great! The computer always got a little hot, but I didn't think much of it. Then the connector for the AC adapter started melting. I contacted cust... Read More »
Complaint Posted 7/23/2012
Ibuypower SUCKS!!!! I hate them!!! ZERO stars!!!!
DO NOT EVER BUY anything form IbuyPower...it’s a very shady Company!! The chances that you will have nothing but problems with the pc's you buy form them is very high! I bought a Gamer Pc from them July 1 2011 (paid 1680.-) and had nothing but pr... Read More »
Complaint Posted 7/14/2012
abysmal and rude customer service. incredibly late delivery
While the price of ibuypower's stuff is fair, the service I've gotten has been abysmal. After paying for building the system the next day and 2 day shipping, they never even started the build until the day it was supposed to be delivered. Over a... Read More »
Complaint Posted 1/28/2012
Disappointment, Frustration, next stop Rage.
I was very excited to order from this company. I had done my research, spent countless hours "configuring" exactly what I wanted. I placed my order, everything went decently well. Order came. Worked fine for a month or so. Then the harddrive die... Read More »
Complaint Posted 1/18/2012
Warranty a joke
Our purchase was just fine for about 10 months, when the computer just stopped working. We shipped it back to iBuyPower well before the warranty period expired. It has now been three months and they finally called yesterday to tell us they decided... Read More »
Complaint Posted 4/4/2011
Review 4/4/2011
So here is my IBP experience. I work full time and go to school full time. I am taking several animation and video editing classes, and very quickly discovered that: 1. my existing desktop doesn't have the space or processing power to handle t... Read More »
Complaint Posted 3/26/2011
Review 3/26/2011
Don't expect customer service or warranty coverage from iBUYPOWER. The power supply in my iBUYPOWER system failed recently. I had purchased the system from Costco.com so I called Costco's Concierge Service and they got me in touch with someone at... Read More »
Review Posted 3/25/2011
Review 3/25/2011
Wow, I suddenly feel in the minority. I bought my IBuyPower 6 months ago, and I haven't had a single problem with it. It runs fantastic, and everything I ordered was in the machine and seated correctly. Worked on first power-up and faithfully ever... Read More »
Complaint Posted 3/17/2011
Review 3/17/2011
This has to be one of the worst computer companies I've ever dealt with. I had a computer custom built for my husband for Christmas and it is now March 17 and he's gotten to use it for about 2 days. The computer would repeatedly crash upon setting... Read More »
Complaint Posted 12/14/2010
Review 12/14/2010
My son saved up to buy a gaming computer. Spent pretty much his entire savings at IBUYPOWER on a gaming computer. It arrived yesterday and the motherboard is not attached right. Called company and am having trouble getting a return shipping label... Read More »
Complaint Posted 12/2/2010
Review 12/2/2010
My Experience: I bought a computer from them earlier this year, I think in march or something. When I got it, i tried playing some games and they were all constantly crashing and freezing. So I called them up and they sent me a new graphics card.... Read More »
Complaint Posted 11/5/2010
Review 11/5/2010
The company is by far the worst retailer I have ever had to deal with. These people are liars, and they play games with you. I ordered a custom laptop from them on October 15th. I am leaving the country for 2 months on November 10th but their w... Read More »
Review Posted 10/29/2010
Review 10/29/2010
I have just recently purchased an iBUYPOWER Gamer desktop from newegg.com. (10-15-10) This computer worked correctly straight out of the box. Except for one problem....the onboard NIC card was inop. I called up their customer service and was conne... Read More »
Review Posted 3/22/2010
Review 3/22/2010
something positive, i worked in elmonte in 77 off ramona blv'd. something negative: ordered chimera desktop gamer thru newegg (1st. time buyer), unaware they don't inspect products, received a chimera model gamer, but NOT with the components i spe... Read More »
Complaint Posted 2/1/2010
Review 2/1/2010
Worst business I have ever had the displeasure dealing with. After receiving a desktop which I paid $2261 for I noticed they did not send any of the case accessories. They even kept the SSD tray and replaced it with a cheap bracket. I paid extra f... Read More »
Complaint Posted 12/15/2009
Review 12/15/2009
I got this computer form them nearly a year ago. since then it has been nothing but problems. the short order of what has gone wrong with it is as follows 1.Card reader stopped functioning after 1 use 2.Font input jack stopped working (audio,mic,... Read More »
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Additional Business Information
Hours   Monday to Friday - 8:00AM to 6:00PM Phone   (888) 462-3899 Address   11581 Federal Drive
El Monte, CA 91731
Website   http://www.ibuypower.com Email   igo@ibuypower.com
Contact   Richard Lee Other  
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