Dream Products, Inc.

Chatsworth , CA 91311
2 star rating 2 stars - based on 26 reviews
We are providing products via online services.  
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Mail-Order and Catalogs Retail
Orthopedic Shoes Retail
General Merchandise Retail By Infomercials
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Customer Reviews & Ratings
1
Posted 3/31/2014

Dawn C.
Where is My Refund?
This was my first and last order from Dream Products of the Soft Touch Stretch Bra. I ordered a quantity of two via telephone, and they arrived 12 days after placing the order. I was very disappointed in the quality and promptly returned them via ... Read More »
 
 
3
Posted 3/10/2014

Cheryl G.
2 different orders
Months ago I ordered bunion socks they never arrived, I called and they sent me a replacement. Last month I ordered wallets, they cashed my check and I never received the product, I called and they told me they would send a replacement. Now I have... Read More »
 
 
1
Posted 2/20/2014

Carlotta G.
Adjustable Swollen Feet Loafers!
I saw these loafers (slippers)in an add and decided to buy 2 pair for my husband and 1 pair for me. When I received them, the quality was not the same as shown in the picture. Far from it. The flap on one of my slippers was sown to the sole of the... Read More »
 
 
5
Posted 11/5/2013

Cheri- G.
1
0
Customer Satisfaction with Return
I had an issue with slippers, the company refunded all my money including the postage. How refreshing to have the company stand behind their merchandise. Customer Satisfaction is 100%.
 
 
Business's response - by Rodney S.on 11/5/2013
Dear Cheri, We are very sorry the slippers did not meet your satisfaction. A full refund has been issued in addition to the $10 return postage. We hope you will change your mind and shop with us again. -Dream Products
1
Posted 5/10/2013

Inge B.
Scam?
I too have ordered three bras but I have never received them. After reading the reviews I think maybe I am lucky, it saves me the effort of sending them back. Although I am out $36.10. They did charge me for shipping, their ad said that if you ord... Read More »
 
 
1
Posted 4/9/2013

Einar O.
1
0
way too small
I took a package of "memory foam" slippers to UPS to be returned to Dream Products in Chatsworth, Calif. The slippers, which were men's large for sizes 11-12, are way too small. They cost $16.97 plus $3.95 for shipping and handling. The ... Read More »
 
 
Business's response - by Rodney S.on 4/11/2013
Dear Customer, We would very much like the opportunity to resolve this issue to your satisfaction. Would you please contact our customer service department at 800.410.2153 at your earliest convenience. Regards, Rodney Sohngen VP of Operations... Read More »
1
Posted 4/1/2013

Lisa H.
1
0
What a joke - it only got worse
So last Thursday I posted about cheap bras but decided to keep them because after reading posts it seemed more hassle than it's worth and the cost I already paid for shipping and then shipping back....so I decide to keep the 3 cheap front hook sle... Read More »
 
 
Business's response - by Rodney S.on 4/2/2013
Lisa H, We understand how unhappy you are with your purchase and would like to opportunity take care of you. Please contact us at your convenience at 800.410.2153, option 4. If you wish you may ask to speak with me directly, I would be more t... Read More »
3
Posted 3/28/2013

Lisa H.
1
0
Afraid to send order back after reading reviews
I just received my order, 3 sleep bras and they were nothing what I was expecting, I guess for under $8 each, you get what you pay for....you pay cheap, you get cheap. Considering what it will cost to mail back, after already paying $3.95 to ship ... Read More »
 
 
Business's response - by Rodney S.on 3/28/2013
Lisa, We never like to hear that a customer is unhappy with their purchase but it does happen and we would like an opportunity to stand by our satisfaction gurantee. Please call our customer service department (800.410.2153) and let us take care... Read More »
3
Posted 12/17/2012

Kerri L.
1
0
Solar Candy Canes
I ordered 2 sets of the Solar Energy Candy canes. I paid for a rush delivery, in which they still didn’t come in on time. I called and complained and the rep was nice to issue a $2.95 credit towards my account. Once I received my order, I let them... Read More »
 
 
Business's response - by Rodney S.on 12/17/2012
A full-refund has been issued. See private msg regarding other issues.
1
Posted 12/4/2012

Patty A.
1
0
Glow in the Dark Candy Cane
I have had these out in the Texas sun for 3 days now and they have glowed in the dark. What a waste of money.
 
 
Business's response - by Rodney S.on 12/4/2012
We're very sorry you're unhappy with your purchase. Please contact our customer service department at 800.410.2153, option 4 for a merchandise refund. -Rodney Sohngen
1
Posted 11/15/2012

Linda A.
1
0
Quality 0 stars
Memory Foam slippers with toe alignments...what a joke! Shoddy materials...could have bought them from the dollar shop. 'Shoes Under'...again flimsy material (glad it was bogo). Sleep bras may have worked if they fit. Didn't even bother trying to ... Read More »
 
 
Business's response - by Rodney S.on 11/15/2012
Hello Linda, We're very sorry you're so unhappy with your purchases. We would like the opportunity to resolve any issues you have by replacing, exchanging or refunding any merchandise you're unhappy with. Please call our customer service depar... Read More »
3
Posted 10/25/2012

SYLVIA A.
I'm here to help - Sylvia Flores - Dream Products, Inc. Customer Service Manager
My name is Sylvia Flores and I am the customer service manager at Dream Products, Inc. My goal is always to provide excellent customer service. You can contact directly at 818-773-4242 Mon-Fri 8am-4pm Pacific Standard Time. You can also email me... Read More »
 
 
1
Posted 10/25/2012

alice h.
POOR CUSTOMER SERVICE
this is my first and last time using "dreamproducts". placed order on 9/24/2012 to recieve in 3-4 weeks (today is 10/25/2012) 4 weeks and 3 days to be exact. called to check on order and 1 item shipped yesterday 10/24/2012 and the other hadnt been... Read More »
 
 
5
Posted 4/6/2012

Elvira C.
Memory Foam Slipper
Very bad product,felt apart after 3days,I guess You get what you pay for.I will never order anything from Dream Products INC.
 
 
1
Posted 1/26/2012

Jeff C.
Memory foam slippers
terrible product, no wonder theyre $10. had to hot glue the soles on after 1 week!! cheap, horrible products!!! beware cheap things made in china!!
 
 
1
Posted 12/6/2011

Sylvia W.
Terrible delivery service
I initially placed an order in September, 2011. That order was not shipped and when I called a month later, I was told they do not accept American Express. I had a similar experience with another charge card on the same order a month later, again ... Read More »
 
 
1
Posted 11/22/2011

Sandra S.
Review 11/22/2011
Dec. 2010 I ordered the memory foam moccasin boots for a gift for a friend. The item arrived the middle of January 2011. The large size was too small for the over 6' friend so I had to return them on Jan. 29, 2011. I have the post office recei... Read More »
 
 
1
Posted 11/16/2011

Lore M.
Review 11/16/2011
I would give Dream Products NO Stars but your system doesn't allow that. I placed an on-line order for two bras. The bras were advertised at $7.97 each, with free shipping. At checkout, the website offered to "upgrade" my shipping for an additiona... Read More »
 
 
2
Posted 10/5/2011

Sandi G.
Review 10/5/2011
Made an order a week ago, and they're still processing. Saw some other stuff I wanted...but this seems like very poor service. Doubt I'll order again.

I ordered from another company 2 days later and have already received.
 
 
1
Posted 3/30/2011

B D.
Review 3/30/2011
Ordered a product and paid for expedited shipping. It's been over two weeks and it still hasn't arrived!
 
 
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