Dream Products, Inc.

2.2 star rating Rating - based on 41 reviews & complaints
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Dream Products, Inc. Categories
Specialty Retail
General Merchandise
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Customer Reviews, Ratings & Complaints
Review Posted 12/28/2016
Excellent Customer Service
I was very impressed with this company and their services. I placed my order on 12/18/16, my order was delivered on 12/23/16 in time for Christmas. I had to contact them twice with questions regarding my order, I received a quick and professional... Read More »
 
 
 
Review Posted 12/28/2016
My Order
My wife received her order today for the 3 bra package. I have read all the complaints about this company service and products. However, I have found them to be courteous and helpful. The freight was prepaid, my wife is happy with the bra. We woul... Read More »
 
 
 
Complaint Posted 12/22/2016
Item on Backorder?
I ordered a pair of slippers on 11/17/16 to give as a Christmas gift. I tried to find out why I hadn't received them yet and I've been getting the runaround for the past week. Today, I found out 'Oh, those are on backorder and we don't know if we'... Read More »
 
 
 
Review Posted 11/14/2016
Order Never Recieved
Ordered 8/16/16 it was charged to VISA card that day. Order was never received and I tried to work through internet but it says invalid order # & customer # Also call in September & October and was assure order would be coming. BUT NO order Order... Read More »
 
 
 
Review Posted 10/28/2016
Thank-You Michelle
I placed an order thru the mail and I received my package, but was sent the wrong items. I immediately called your 1800 number and this wonderful young lady made sure the error was corrected. I received my package and I am very pleased. Thank You... Read More »
 
 
 
Complaint Posted 9/19/2016
Order never received
I mailed an order to your company on August 15, my check cleared my bank on August 25,2016. The order never arrived. I called on September 7, talked to Whitney, she said an order would be sent immediately. I still have not received anything. For a... Read More »
 
 
 
Review Posted 6/9/2016
awaiting refund for slippers that were returned
ordered a pair of health slippers and found them to be too small. purchased a larger pair and returned the smaller pair for a refund. original purchase date was 04/15/2016 at cost of $16.97. have not received a refund or credit. what must I do, sh... Read More »
 
 
 
Review Posted 6/1/2016
my email address
I ordered the cooling bras. They a pretty much what I expected for what I spent. No sooner had I placed my online order, I started getting junk mail. It used to be one or two junk offers a day. Now it's 10 or more at day. Just a coincidence? Read More »
 
 
 
Complaint Posted 4/14/2016
Order Lost
Never received my order. After 30 days I asked for a refund. I am waiting. Crazy thing is they sent it by FedEx and then gave it to the USPS to deliver to my address on the last entry. I never got the package and was really upset because I needed... Read More »
 
 
 
Review Posted 1/14/2016
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return merchandise
I returned two pairs of slippers and asked for a refund. (they came too late for Christmas) I noticed today that I received credit for one pair of slippers but not the other. They were both in the same package. Can you explain this? Read More »
 
 
Business's response - by Rodney S.on 1/14/2016
Hi Xann- This website is not affiliated with Dream Products so we cannot give you a proper response here. However, if you'd kind enough to call me directly I can answer any questions you might have for us. Rodney P:818.773.4243 Read More »
 
Review Posted 12/29/2015
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CATALOGS
THIS IS NOT A REVIEW BUT I HAVE DONE ONE OR TWO. I HAVE TO ASK THAT YOU STOP SENDING ME CATALOGS. I WENT TO MY MAIL BOX TODAY AND THERE WAS 14 DIFFERENT CATALOGS.I CAN SPEND MY MONEY WITHOUT ANY, AND MY MAIL MAN THANKS YOU TO. PLEASE DON'T IGNORE... Read More »
 
 
Business's response - by Rodney S.on 12/30/2015
Hi JD, Unfortunately we don't have enough information to process your request, may we ask that you contact us directly at customerservice@dreamproducts.com or call 800.410.2153, option 4. Please also keep in mind this site is not affiliated with... Read More »
 
Review Posted 9/29/2014
outstanding customer service
had a problem with my moccasins being the wrong ones. went to dream products on Friday at 5:00 pm when everyone was leaving. reggie the office guru was very polite & helpful by showing me the correct ones on her computer. she then accepted the... Read More »
 
 
 
Review Posted 7/29/2014
DREAM PRODUCTS, INC.
I'M DESPERATELY TRYING TO SPEAK TO A CUSTOMER SERVICE MANAGER. I'VE CALLED OVER 10 TIMES AND CANNOT REACH ANYONE. THIS IS VERRY IMPORTANT TO ME. MY PHONE NUMBER IS 856-853-5018. Read More »
 
 
 
Complaint Posted 7/29/2014
Order placed on July 24th
I placed an order online for slippers for diabetics, and some sandals. I keep calling the phone number and the order status update line indicates that there is no expected delivery date available, I have spoken with a customer service representati... Read More »
 
 
 
Review Posted 7/29/2014
MERCHANDISE OR REFUND NOW
I SENT AN ORDER TO DREAM PRODUCTS, INC ON JUNE 30, 2014. YOU CASHED MY CHECK ON JULY 10 PER MY BANK. EITHER YOU SEND ME BACK A REFUND OF $26.94 OR SEND ME THE MERCHANDISE. ORDER # 5249567. I HAVE TRIED TO CONTACT YOU BY PHONE BY HAVE BEEN UNSUCCES... Read More »
 
 
 
Complaint Posted 3/31/2014
Where is My Refund?
This was my first and last order from Dream Products of the Soft Touch Stretch Bra. I ordered a quantity of two via telephone, and they arrived 12 days after placing the order. I was very disappointed in the quality and promptly returned them via... Read More »
 
 
 
Review Posted 3/10/2014
2 different orders
Months ago I ordered bunion socks they never arrived, I called and they sent me a replacement. Last month I ordered wallets, they cashed my check and I never received the product, I called and they told me they would send a replacement. Now I have... Read More »
 
 
 
Complaint Posted 2/20/2014
Adjustable Swollen Feet Loafers!
I saw these loafers (slippers)in an add and decided to buy 2 pair for my husband and 1 pair for me. When I received them, the quality was not the same as shown in the picture. Far from it. The flap on one of my slippers was sown to the sole of the... Read More »
 
 
 
Review Posted 11/5/2013
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Customer Satisfaction with Return
I had an issue with slippers, the company refunded all my money including the postage. How refreshing to have the company stand behind their merchandise. Customer Satisfaction is 100%. Read More »
 
 
Business's response - by Rodney S.on 11/5/2013
Dear Cheri, We are very sorry the slippers did not meet your satisfaction. A full refund has been issued in addition to the $10 return postage. We hope you will change your mind and shop with us again. -Dream Products Read More »
 
Complaint Posted 5/10/2013
Scam?
I too have ordered three bras but I have never received them. After reading the reviews I think maybe I am lucky, it saves me the effort of sending them back. Although I am out $36.10. They did charge me for shipping, their ad said that if you ord... Read More »
 
 
 
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Additional Business Information
Hours   Open 24/7 Phone   (800) 410-2153 Address   9754 Deering Avenue
Chatsworth, CA 91311
Website   http://www.dreamproductscatalog.com Email   ldenninger@dreamproducts.net
Contact   Linda Denninger Other  
 
 
 
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