Dream Products, Inc.

2.2 star rating Rating - based on 46 reviews & complaints
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Dream Products, Inc. Categories
Specialty Retail
General Merchandise

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Customer Reviews, Ratings & Complaints
Review Posted 8/21/2018
Cooling Bras - GREAT!!!
I never buy anything from the Sunday newspaper coupon supplement but the cool and comfortable triple stretch bra did get my attention. I ordered two Triple Stretch and then two cooling bras. Although the triple stretch were too small the cooling b... Read More »
 
 
 
Complaint Posted 4/16/2018
Broken Promises and HORRIBLE customer services!!!!
My mother ordered 3 bras on 4/11. Her CC was charged the same day and the website said "GUARANTEED to be SHIPPED within 24-48 hours of ordered date". FALSE ADVERTISEMENT!!!! 5 days and 12 calls later, her bras are still sitting in the warehouse. M... Read More »
 
 
 
Complaint Posted 11/19/2017
Dream Products is a joke
Everything about this company is a joke. Every single item that I ordered was junk, and their customer service is even worse. Specifically, these are the items I ordered and the problems with them: (1) Zippered Compression Stockings (Item# 84563)... Read More »
 
 
 
Review Posted 3/7/2017
Very unsatisfued with product and complaint Dept.
I ordered a pair od health shoes but they were too narrow.When I called about returning them they said they don't refiund postage,even tho' I showed them they had refunded postage to others!It would have cost me more to ship them back than I paid... Read More »
 
 
 
Complaint Posted 3/5/2017
Lies, Lies and MORE Lies
I placed an order on 11/21/2016 for Norwegian Knit Ankle Boots. I was suppose to receive this order in 5-7 days, even had this order expedited to receive in time for Christmas. I spoke with 6 different customer service representatives and everyone... Read More »
 
 
 
Review Posted 12/28/2016
Excellent Customer Service
I was very impressed with this company and their services. I placed my order on 12/18/16, my order was delivered on 12/23/16 in time for Christmas. I had to contact them twice with questions regarding my order, I received a quick and professional... Read More »
 
 
 
Review Posted 12/28/2016
My Order
My wife received her order today for the 3 bra package. I have read all the complaints about this company service and products. However, I have found them to be courteous and helpful. The freight was prepaid, my wife is happy with the bra. We woul... Read More »
 
 
 
Complaint Posted 12/22/2016
Item on Backorder?
I ordered a pair of slippers on 11/17/16 to give as a Christmas gift. I tried to find out why I hadn't received them yet and I've been getting the runaround for the past week. Today, I found out 'Oh, those are on backorder and we don't know if we'... Read More »
 
 
 
Review Posted 11/14/2016
Order Never Recieved
Ordered 8/16/16 it was charged to VISA card that day. Order was never received and I tried to work through internet but it says invalid order # & customer # Also call in September & October and was assure order would be coming. BUT NO order Order... Read More »
 
 
 
Review Posted 10/28/2016
Thank-You Michelle
I placed an order thru the mail and I received my package, but was sent the wrong items. I immediately called your 1800 number and this wonderful young lady made sure the error was corrected. I received my package and I am very pleased. Thank You... Read More »
 
 
 
Complaint Posted 9/19/2016
Order never received
I mailed an order to your company on August 15, my check cleared my bank on August 25,2016. The order never arrived. I called on September 7, talked to Whitney, she said an order would be sent immediately. I still have not received anything. For a... Read More »
 
 
 
Review Posted 6/9/2016
awaiting refund for slippers that were returned
ordered a pair of health slippers and found them to be too small. purchased a larger pair and returned the smaller pair for a refund. original purchase date was 04/15/2016 at cost of $16.97. have not received a refund or credit. what must I do, sh... Read More »
 
 
 
Review Posted 6/1/2016
my email address
I ordered the cooling bras. They a pretty much what I expected for what I spent. No sooner had I placed my online order, I started getting junk mail. It used to be one or two junk offers a day. Now it's 10 or more at day. Just a coincidence? Read More »
 
 
 
Complaint Posted 4/14/2016
Order Lost
Never received my order. After 30 days I asked for a refund. I am waiting. Crazy thing is they sent it by FedEx and then gave it to the USPS to deliver to my address on the last entry. I never got the package and was really upset because I needed... Read More »
 
 
 
Review Posted 1/14/2016
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return merchandise
I returned two pairs of slippers and asked for a refund. (they came too late for Christmas) I noticed today that I received credit for one pair of slippers but not the other. They were both in the same package. Can you explain this? Read More »
 
 
Business's response - by Rodney S.on 1/14/2016
Hi Xann- This website is not affiliated with Dream Products so we cannot give you a proper response here. However, if you'd kind enough to call me directly I can answer any questions you might have for us. Rodney P:818.773.4243 Read More »
 
Review Posted 12/29/2015
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CATALOGS
THIS IS NOT A REVIEW BUT I HAVE DONE ONE OR TWO. I HAVE TO ASK THAT YOU STOP SENDING ME CATALOGS. I WENT TO MY MAIL BOX TODAY AND THERE WAS 14 DIFFERENT CATALOGS.I CAN SPEND MY MONEY WITHOUT ANY, AND MY MAIL MAN THANKS YOU TO. PLEASE DON'T IGNORE... Read More »
 
 
Business's response - by Rodney S.on 12/30/2015
Hi JD, Unfortunately we don't have enough information to process your request, may we ask that you contact us directly at customerservice@dreamproducts.com or call 800.410.2153, option 4. Please also keep in mind this site is not affiliated with... Read More »
 
Review Posted 9/29/2014
outstanding customer service
had a problem with my moccasins being the wrong ones. went to dream products on Friday at 5:00 pm when everyone was leaving. reggie the office guru was very polite & helpful by showing me the correct ones on her computer. she then accepted the... Read More »
 
 
 
Review Posted 7/29/2014
DREAM PRODUCTS, INC.
I'M DESPERATELY TRYING TO SPEAK TO A CUSTOMER SERVICE MANAGER. I'VE CALLED OVER 10 TIMES AND CANNOT REACH ANYONE. THIS IS VERRY IMPORTANT TO ME. MY PHONE NUMBER IS 856-853-5018. Read More »
 
 
 
Complaint Posted 7/29/2014
Order placed on July 24th
I placed an order online for slippers for diabetics, and some sandals. I keep calling the phone number and the order status update line indicates that there is no expected delivery date available, I have spoken with a customer service representati... Read More »
 
 
 
Review Posted 7/29/2014
MERCHANDISE OR REFUND NOW
I SENT AN ORDER TO DREAM PRODUCTS, INC ON JUNE 30, 2014. YOU CASHED MY CHECK ON JULY 10 PER MY BANK. EITHER YOU SEND ME BACK A REFUND OF $26.94 OR SEND ME THE MERCHANDISE. ORDER # 5249567. I HAVE TRIED TO CONTACT YOU BY PHONE BY HAVE BEEN UNSUCCES... Read More »
 
 
 
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Additional Business Information
Hours   Open 24/7 Phone   (800) 410-2153 Address   9754 Deering Avenue
Chatsworth, CA 91311
Website   http://www.dreamproductscatalog.com Email   ldenninger@dreamproducts.net
Contact   Linda Denninger Other  
 
 
 
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