Gifts International Inc.

Ontario , CA 91761
2 star rating 2 stars - based on 32 reviews
Our company sells organza bags, ribbons, boxes, bows, gift packaging products, importer, wholesale and retailer services.  
View map / directions
Gift Wrapping Materials Retail

          16798 page views
Customer Reviews & Ratings
Posted 7/28/2014

Funmmy A.
Hmmm...Thats Interesting.
Honestly I'm surprised by all the negative reviews for Gift Intl. I've been using them for at least 6 years and I'm all smiles. They are affordable, have loads of options, and get my stuff to me in time. I use them as a trusted source of satin and... Read More »
Posted 4/21/2014

Frank H.
Think twice they will steal your money and are the same company. Made a purchase on April 11, 2014 for $212 they never shipped and never issued a refund. Yes, they have no customer service. They are Chinese and I guess they do not do business accord... Read More »
Posted 10/3/2013

Cheryl V.
I would highly recommend you NOT do business with this company. There are plenty of other companies who offer the same services who are reputable. I enjoyed doing business with Gifts International, Inc., until THEY made a mistake in my order and i... Read More »
Posted 8/16/2013

Megan C.
Very inconsistent service. I use these bags to package my jewelry, but the quality is inconsistent (sometimes dirty, or the sizes off by a half inch or more)and the shipping is inconsistent. They never answer their phone, and reply by email curtly... Read More »
Posted 5/3/2013

unhappy c.
DO NOT use Gifts International
I order 5 items, tulle, and received only half of my order despite that the invoice had check marks beside every item. I chose this company as it was slightly cheaper but was disappointed to find out that they couldn't complete a basic order. I re... Read More »
Posted 4/26/2013

Catherine M.
I would give them 0 stars if it were an option. I ordered organza bags from this company yesterday and realized within less than 2 hours that I didn't order enough. Rather than incure additional shipping and handling charges for a second order, I ... Read More »
Posted 4/13/2013

Katherine R.
Poor quality and horrible customer service.
I wish I had read reviews before I ordered from this company. My 1st order was fine. I ordered spools of tulle. The 2nd and 3rd orders had defective tulle. They actually sent me a replacement for the defective spool in my 2nd order. With my 3rd (a... Read More »
Posted 3/4/2013

S J.
Buy somewhere else...!
This company is rude, unhelpful, irresponsible and unprofessional. They are not willing to resolve any problems, but just continue to ignore emails. Their price was a little cheaper than other online sites but it wasn't worth it. Please pay a litt... Read More »
Posted 2/7/2013

Horrible products and service
We ordered some products from them for an upcoming event that we have not been given much time to plan. While they did get the items here pretty quickly, about 3/4 of the order was incorrect. We ordered a few rolls of black tulle. That was fine. W... Read More »
Posted 12/13/2012

Desi K.
The WORST Customer Service
I had purchased several times from Gifts International with no problems. This last time, they sent me the wrong size organza bags. I contacted them wanting to exchange the bags and they sent me one email after another in broken English, not addres... Read More »
Posted 12/3/2012

marjorie a.
UNCLEAN PLACE OF BUSINESS, RUDE, UNPROFESSIONAL, PRODUCTS W/ STAINS- AVOID!!!! is a very unprofessional and untrustworthy supplier. I had been a good paying customer for some time. They shipped me the wrong color ribbon (which I needed desperately for packaging shipments for my small business during the Ch... Read More »
Posted 11/26/2012

Alexis L.
DO NOT use this company if you want to Nylon tulle
It is not Nylon as advertised. It is plasticky feeling and has larger diamond holes and feels stiffer.
Posted 11/19/2012

Megan C.
Great Company!
I've been ordering off and on from Gifts Intl. for a couple years now. I have never had any problems with my order until my last one. I received my order but two sets of organza bags that I was supposed to receive weren't in my shipment. Instead, ... Read More »
Posted 10/23/2012

BEWARE!!!! Unreasonable Customer Service and Product Inconsistency!!!
I ordered close to a thousand dollars worth of products and received the shipment within an acceptable time-frame. Once received, I thoroughly reviewed each item in the package and found so many errors. I needed to be thorough because I too am a... Read More »
Posted 10/3/2012

Joe-Hannah D.
Gifts International is a Great company
I feel as If I should write this review since there are so many bad reviews out there for this company. I was very hesitant to order anything because so many people said their orders were wrong. I took the chance and ordered. I AM SOOOOOO HAPPY wi... Read More »
Posted 6/15/2012

Jennifer S.
AVOID AT ALL COSTS!! (NO STARS - NEGATIVE STARS) I am appalled at the customer service of this company. I ordered ivory tulle & sheer ivory ribbon for a wedding that was this past weekend. I rec'd the correct ivory tulle & PEACH sheer ribbon. I ... Read More »
Posted 5/30/2012

Tammy A.
No merchandise, No refund, and they are trying to charge me late fees!
I placed an order for a large amount of fabric for a friend's wedding. They sent me an email stating that it would take up to 7 days to process my order. After the 7 days, they still had not shipped the order. I tried calling to check the statu... Read More »
Posted 5/23/2012

Rika J.
Bad customer service
I ordered grosgrain ribbons few times from them before. I had no problem until my last order. They mistook the yellow colors and I got 2 different mint color. They said "Different lots can have slightly different colors. Our yellow is lighter th... Read More »
Posted 3/31/2012

melissa R.
Don't use this company
In the last month I have placed two separate orders for about 13 spools of tulle per order, one order from these people and one from tullesource. Tullesource was a little more expensive but no issues. These people however, alot of the tulle had mi... Read More »
Posted 1/11/2012

Annette H.
Shortage on tulle
I purchased tulle for upcoming wedding & so did mother of the bride from gifts international.....wish I had read this forum first. 40 yard bolts apparently does not mean 40 yards. All bolts so far have been short as much as 6 yards. So far only... Read More »
You are viewing page 1 of 2