MerchantCircle

Mountain View , CA 94040
2 star rating 2 stars - based on 31 reviews
MerchantCircle is the largest online network of local business owners, combining social networking features with customizable web listings that allow local merchants to attract new customers. We are a small, growing company dedicated to connecting ne  
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Customer Reviews & Ratings
1
Posted 1/31/2013

Terry G.
MC ripped off my content - Proof
Merchant Circle stole content from a website/business I listed on Merchant Circle in good faith as a way to market my customers small businesses. I had improperly named two businesses and had other typos. MC's listings contain the precisely the ... Read More »
 
 
1
Posted 8/15/2012

David B.
Merchant Circle Never Returns Emails and will Double Charge your Credit Card
Horrible Customer Service. They Never return emails. I have emailed them many time about a double charge to my credit card with no reply fro them what so ever. I am very unhappy with merchant Circle! I will be closing my account with them as soon... Read More »
 
 
1
Posted 6/15/2012

Hawk H.
MERCHANTCIRCLE.COM IS AN EXTORTION COMPANY PHONES SHUT DOWN
The company "merchantcircle.com" portrays itself as a site where consumers can get information on various companies. Unfortunately, the only real purpose they serve is to gouge business owners a fee to correct or investigate an erroneous review. ... Read More »
 
 
2
Posted 5/8/2012

Clare P.
Merchant Circle's customer service is non-existent. What does it take for someone to respond to my emails?!?!?
I've sent numerous requests into Merchant Circle asking to gain control of our page - Lieberman Management Services. It shows the wrong address and we'd like access to this page and to be able to change the address. There are also numerous reviews... Read More »
 
 
1
Posted 3/1/2012

Maria D.
Horrible!!!
I opened an account with MerchantCircle last month. I am paying them a monthly fee so I am not just using their free listing. When I google my business name I find two listings that have the incorrect address. I have e-mailed them twice to comp... Read More »
 
 
5
Posted 12/23/2011

kelly o.
Great Free Site to Add your Business
Merchant Circle is a great Free site to add our business and to help create an online presence. I am still debating on taking the plunge and upgrade to the premium service and spend the money. We have connected with three hundred other business an... Read More »
 
 
1
Posted 12/12/2011

Lynn A.
Bully
This site writes terrible reviews and will not post anything that contradicts them unless you purchase a membership. They have been reported to the FCC and states attorney generals offices. Example Southpaws Pet Spa in Fairhope, Alabamas reports t... Read More »
 
 
1
Posted 11/2/2011

wayne p.
Review 11/2/2011
Merchants Circle is nothing more then a blackmailer who added my business name to their list without my permission and tried to get me to sign up with them to be able to control my so called reviews by people who I have never even heard of let alo... Read More »
 
 
1
Posted 7/29/2011

Ken M.
Review 7/29/2011
While a member of MerchantCircle.com, I purchased the PremiumCircle package for $99.00 per month. With this paid product I received 15 internal ads which showed up on merchants pages that I connected with, 7 extra cities, and a SPONSORED AD (Goog... Read More »
 
 
1
Posted 5/27/2011

ann s.
1
0
Review 5/27/2011
Dealing with this company has been a nightmare. My personal telephone number and old address was listed for a company that has a very similar name as mine and a negative review (I should say it was more malicious than anything) was left, intended ... Read More »
 
 
Business's response - on 6/6/2011
Ann: I just saw your post. I am very sorry that you have had this experience. We definitely appreciate your feedback and want to know that we are working on improving the removal process. I do want to let you know that we take the security of our... Read More »
1
Posted 5/3/2011

Susan H.
1
0
Review 5/3/2011
Approximately 2 years ago we started getting mail for a company which we will call "pebbles of the night". I will not give the real name of the company as I have not asked the owner's permission to do so. We have been inundated with the unsolici... Read More »
 
 
Business's response - on 5/3/2011
Susan: Hello- I want to thank you for your comments. I understand your concern. Data that is incorrect or out-of-date, as is the case there, helps no one. If you can forward the link to the listing on MerchantCircle I'd be happy to remove it. Just... Read More »
1
Posted 3/31/2011

nick m.
1
0
Review 3/31/2011
A HORRIBLE COMPANY WITH HORRIBLE CUSTOMER SERVICES....I ONCE JOINED THEIR "REFERRAL" GROUP WITH VERY LITTLE RESPOCE AND DECIDED THIS COMPANY WAS JUST WASTING OUR MONEY. THEY CONVENIENTLY AUTOMATICALLY DEDUCTED FUNDS OUT OF OUR ACCOUNT AND IN ONE ... Read More »
 
 
Business's response - on 5/3/2011
Nick: I'm sorry that you have had this experience. We'd be happy to assist you. Please contact on our support page (http://www.merchantcircle.com/corporate/contact.html) we have several free channels to reach us. Best, Teresa MerchantCircle Comm... Read More »
1
Posted 3/3/2011

angie n.
Review 3/3/2011
I have no idea what this company is and have never heard of it before tonight when I was reviewing my charges on my credit card and there is a charge of $39.95 to a company called Gateway to Branson. When I look that up it brings me to the Mercha... Read More »
 
 
1
Posted 2/14/2011

Jessy C.
1
0
Review 2/14/2011
This company is horrible to communicate with and not only that they placed my business on there without authorization from me.
 
 
Business's response - on 2/14/2011
Jesse: I just wanted to follow-up with your concern. MerchantCircle is on of the fastest growing networks for local business online. Like most of the online directories, we get our business data forum publicly available sources, like the Yellow P... Read More »
5
Posted 1/19/2011

Mannie T.
Review 1/19/2011
Sorry to hear about some of the negative experiences others have had but I cant disagree more. MerchantCircle has been instrumental in getting my business seen in my local community as well as on Google. They have many features such as newslette... Read More »
 
 
1
Posted 12/30/2010

DENNIS V.
Review 12/30/2010
Because of MerchantCircle.com's wonderful reviews of Heat USA (HeatUSA.com and HeatingOil.com, same company) I lost over $25,000.00 in Heating Equipment (I didn't need) and damages.

MerchantCircle.com is a Fraudulent Consumer Advocate Company a... Read More »
 
 
5
Posted 12/27/2010

James M.
Review 12/27/2010
MerchantCircle has been a great place they have taken my company to be known and trusted by there elite advertising and marketing providing many avenues and ways for customers to reach Apple Tree Lawncare TWO thumbs up for MerchantCircle a place t... Read More »
 
 
1
Posted 12/14/2010

Paul M.
1
0
Review 12/14/2010
Very poor customer service. Merchantcircle has consistently ignored many issue's I have submitted to there on site MC link.
1 The first issue I have is that there site is down more than its available. I pay for sponsorship ads but feel its cost ... Read More »
 
 
Business's response - on 12/15/2010
Paul: I will check into your issues immediately, but wanted to follow-up with some of your comments here. Regarding the site issues you mentioned, we were able to identify the issue and quickly worked to stabilize the site. Check out our blog for... Read More »
1
Posted 12/6/2010

merc j.
1
0
Review 12/6/2010
this company has posted a current listing for my company which was closed in 2009 and the 800 phone number now is forwarded to a sex exploit service, no attempts to get them to remove this listing on line has been successful. Mrs. Jeffries from Pa... Read More »
 
 
Business's response - on 12/6/2010
Merc: MerchantCircle is one of the fastest growing online networks. We do our best to provide the newest and most accurate data. From time-to-time business moves faster than out data. We most certainly understand that, especially in this case. As ... Read More »
3
Posted 11/20/2010

Vicky B.
1
0
Review 11/20/2010
I had never heard about this company until a patient came in and told us that OUR information on the internet was wrong. The site gave a residental address instead of our correct address. We knew is was incorrect because we are very aware what o... Read More »
 
 
Business's response - on 11/22/2010
Vicky: I wanted to assure you that MerchantCircle has multiple FREE channels for individuals, like yourself to contact MerchantCircle. Please see the 'Support' tab located on the bottom of any MerchantCircle page. This link provides a host of FREE... Read More »
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