1.9 star rating Rating - based on 32 reviews & complaints
MerchantCircle is the largest online network of local business owners, combining social networking features with customizable web listings that allow local merchants to attract new customers. We are a small, growing company dedicated to connecting ne  
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Customer Reviews, Ratings & Complaints
Review Posted 10/10/2015
Jenine G.
I had been to another kickboxing gym in the area, and then I tried IMPACT STRONG- Wow, what a difference! These classes are only 30 minutes but are fun, intense, strenuous, and addictive! Its the best! Read More »
Complaint Posted 1/31/2013
Terry G.
MC ripped off my content - Proof
Merchant Circle stole content from a website/business I listed on Merchant Circle in good faith as a way to market my customers small businesses. I had improperly named two businesses and had other typos. MC's listings contain the precisely the sa... Read More »
Complaint Posted 8/15/2012
David B.
Merchant Circle Never Returns Emails and will Double Charge your Credit Card
Horrible Customer Service. They Never return emails. I have emailed them many time about a double charge to my credit card with no reply fro them what so ever. I am very unhappy with merchant Circle! I will be closing my account with them as soon... Read More »
Complaint Posted 6/15/2012
Hawk H.
The company "" portrays itself as a site where consumers can get information on various companies. Unfortunately, the only real purpose they serve is to gouge business owners a fee to correct or investigate an erroneous review. A... Read More »
Complaint Posted 5/8/2012
Clare P.
Merchant Circle's customer service is non-existent. What does it take for someone to respond to my emails?!?!?
I've sent numerous requests into Merchant Circle asking to gain control of our page - Lieberman Management Services. It shows the wrong address and we'd like access to this page and to be able to change the address. There are also numerous reviews... Read More »
Complaint Posted 3/1/2012
Maria D.
I opened an account with MerchantCircle last month. I am paying them a monthly fee so I am not just using their free listing. When I google my business name I find two listings that have the incorrect address. I have e-mailed them twice to complai... Read More »
Review Posted 12/23/2011
kelly o.
Great Free Site to Add your Business
Merchant Circle is a great Free site to add our business and to help create an online presence. I am still debating on taking the plunge and upgrade to the premium service and spend the money. We have connected with three hundred other business an... Read More »
Complaint Posted 12/12/2011
Lynn A.
This site writes terrible reviews and will not post anything that contradicts them unless you purchase a membership. They have been reported to the FCC and states attorney generals offices. Example Southpaws Pet Spa in Fairhope, Alabamas reports t... Read More »
Complaint Posted 11/2/2011
wayne p.
Review 11/2/2011
Merchants Circle is nothing more then a blackmailer who added my business name to their list without my permission and tried to get me to sign up with them to be able to control my so called reviews by people who I have never even heard of let alo... Read More »
Complaint Posted 7/29/2011
Ken M.
Review 7/29/2011
While a member of, I purchased the PremiumCircle package for $99.00 per month. With this paid product I received 15 internal ads which showed up on merchants pages that I connected with, 7 extra cities, and a SPONSORED AD (Googl... Read More »
Complaint Posted 5/27/2011
ann s.
. 1
. 0
Review 5/27/2011
Dealing with this company has been a nightmare. My personal telephone number and old address was listed for a company that has a very similar name as mine and a negative review (I should say it was more malicious than anything) was left, intended... Read More »
Business's response - on 6/6/2011
Ann: I just saw your post. I am very sorry that you have had this experience. We definitely appreciate your feedback and want to know that we are working on improving the removal process. I do want to let you know that we take the security of our... Read More »
Complaint Posted 5/3/2011
Susan H.
. 1
. 0
Review 5/3/2011
Approximately 2 years ago we started getting mail for a company which we will call "pebbles of the night". I will not give the real name of the company as I have not asked the owner's permission to do so. We have been inundated with the unsolicite... Read More »
Business's response - on 5/3/2011
Susan: Hello- I want to thank you for your comments. I understand your concern. Data that is incorrect or out-of-date, as is the case there, helps no one. If you can forward the link to the listing on MerchantCircle I'd be happy to remove it. Just... Read More »
Complaint Posted 3/31/2011
nick m.
. 1
. 0
Review 3/31/2011
Business's response - on 5/3/2011
Nick: I'm sorry that you have had this experience. We'd be happy to assist you. Please contact on our support page ( we have several free channels to reach us. Best, Teresa MerchantCircle Comm... Read More »
Complaint Posted 3/3/2011
angie n.
Review 3/3/2011
I have no idea what this company is and have never heard of it before tonight when I was reviewing my charges on my credit card and there is a charge of $39.95 to a company called Gateway to Branson. When I look that up it brings me to the Merchan... Read More »
Complaint Posted 2/14/2011
Jessy C.
. 1
. 0
Review 2/14/2011
This company is horrible to communicate with and not only that they placed my business on there without authorization from me. Read More »
Business's response - on 2/14/2011
Jesse: I just wanted to follow-up with your concern. MerchantCircle is on of the fastest growing networks for local business online. Like most of the online directories, we get our business data forum publicly available sources, like the Yellow P... Read More »
Review Posted 1/19/2011
Mannie T.
Review 1/19/2011
Sorry to hear about some of the negative experiences others have had but I cant disagree more. MerchantCircle has been instrumental in getting my business seen in my local community as well as on Google. They have many features such as newsletters... Read More »
Complaint Posted 12/30/2010
Review 12/30/2010
Because of's wonderful reviews of Heat USA ( and, same company) I lost over $25,000.00 in Heating Equipment (I didn't need) and damages. is a Fraudulent Consumer Advocate Company a... Read More »
Review Posted 12/27/2010
James M.
Review 12/27/2010
MerchantCircle has been a great place they have taken my company to be known and trusted by there elite advertising and marketing providing many avenues and ways for customers to reach Apple Tree Lawncare TWO thumbs up for MerchantCircle a place t... Read More »
Complaint Posted 12/14/2010
Paul M.
. 1
. 0
Review 12/14/2010
Very poor customer service. Merchantcircle has consistently ignored many issue's I have submitted to there on site MC link.
1 The first issue I have is that there site is down more than its available. I pay for sponsorship ads but feel its cost... Read More »
Business's response - on 12/15/2010
Paul: I will check into your issues immediately, but wanted to follow-up with some of your comments here. Regarding the site issues you mentioned, we were able to identify the issue and quickly worked to stabilize the site. Check out our blog for... Read More »
Complaint Posted 12/6/2010
merc j.
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. 0
Review 12/6/2010
this company has posted a current listing for my company which was closed in 2009 and the 800 phone number now is forwarded to a sex exploit service, no attempts to get them to remove this listing on line has been successful. Mrs. Jeffries from Pa... Read More »
Business's response - on 12/6/2010
Merc: MerchantCircle is one of the fastest growing online networks. We do our best to provide the newest and most accurate data. From time-to-time business moves faster than out data. We most certainly understand that, especially in this case. As... Read More »
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Additional Business Information
Hours   Please contact us at the following page: Phone   (650) 352-1336 Address   800 W El Camino Real #330
Mountain View, CA 94040
Website Email  
Contact   Payam Zamani Other  
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