DENNIS V.'s review of MerchantCircle

MerchantCircle

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Complaint Posted 12/30/2010
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Review 12/30/2010
Because of MerchantCircle.com's wonderful reviews of Heat USA (HeatUSA.com and HeatingOil.com, same company) I lost over $25,000.00 in Heating Equipment (I didn't need) and damages.

MerchantCircle.com is a Fraudulent Consumer Advocate Company and Website. It lures consumers to their website by locations. You think you are reading these wonderful reviews about businesses and companies in your area when in fact the negative reviews have been removed by the business and company owners and most of the positive reviews are written by employees, business and company owners themselves, family and friends. Consumers are then scammed into doing business with these companies because of their wonderful reviews which are not true. I was scammed into joining "Heat USA" because I read their great reviews, which by doing so I have lost thousands of dollars. My negative review after doing business with Heat USA was removed over 12 times by MerchantCircle. It took over 20 emails going back and forth for them to finally admit that their business and companies who pay them to be on MerchantCircle.com can remove and add whatever they want on MerchantCircle.com. MerchantCircle must be stopped of this fraudulent business practice.


Email I received from MerchantCircle after 20 emails asking them why my negative review on Heat USA was taken off MerchantCircle 12 times:

Subject: [#MGO-788957]: neighbor / listing-remove=Remove listing /
Date: 12/28/2010 2:46:11 P.M. Eastern Standard Time
From: support@merchantcircle.com


Merchants are allowed to manage their Reviews feature, hence, they can remove individual reviews or the entire feature if they so desire.


The MerchantCircle Team
800 W. El Camino Real, Suite 330
Mountain View, CA 94040
Follow us on Twitter: http://twitter.com/MerchantCircle

Ticket Details
===================
Ticket ID: MGO-788957
Department: Neighbors
Priority: Neighbor
Status: Closed
 
 
 
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Additional Business Information
Hours   Please contact us at the following page: http://www.merchantcircle.com/corporate/contact.html Phone   (650) 352-1336 Address   800 W El Camino Real #330
Mountain View, CA 94040
Website   http://www.merchantcircle.com Email  
Contact   Payam Zamani Other  
 
 
 
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