OnlineCarStereo.com

1.6 star rating Rating - based on 30 reviews & complaints
 
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OnlineCarStereo.com Categories
Sound Systems and Equipment

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Customer Reviews, Ratings & Complaints
Complaint Posted 9/24/2015
If your used to good Customer service!! Buyer Beware
First off if you got here like I did and clicked shop by category and selected "Shallow Mount" these speakers are NOT shallow. There should be better clarification to that fact available to onlinecarstereo shoppers. I purchased these speaker and t... Read More »
 
 
 
Complaint Posted 4/17/2015
Worst Customer service
I had a very unpleasant experience with this company. I spoke with a man from the customer service department on about ten minutes before closing, in regards to an online purchase i was trying to make but was being denied because the billing addre... Read More »
 
 
 
Complaint Posted 8/22/2014
facebook group onlinecarstereo sucks
Long story short is I have paid for my system May19 and have yet to listen to it. Customer service treats me like craps and I can't get a call back. I mentioned this daily in their Facebook group and they ignored me and eventually blocked me. I ha... Read More »
 
 
 
Complaint Posted 3/29/2011
Review 3/29/2011
After reading the other reviews I was very hesitant to but from them. I finally decided to give them one chance because they had an item I couldn't find with another company. Well it turns out everyone was correct. This company just STINKS! I have... Read More »
 
 
 
Review Posted 3/3/2011
Review 3/3/2011
Ordered a DVD in dash stereo for my truck and 2 sets of speakers. They said it would get to me by 2-3 days since I'm in the same state. My package came 3 days later and I only had the speakers. I called to see whats going on. I was told my stereo... Read More »
 
 
 
Complaint Posted 1/24/2011
Review 1/24/2011
i would recommend staying away from this company. their shipping department is dishonest. they said they shipped my package, but never did. they tried blaming it on UPS, but UPS has no record of the package ever being picked up. complete waste of... Read More »
 
 
 
Complaint Posted 1/6/2011
Review 1/6/2011
The following is a review of my experiences with Onlinecarstereo.com. I have had two terrible experiences with Onlinecarstereo.com. Both experiences primarily revolve around a lack of communication on their part. They do not inform you if there i... Read More »
 
 
 
Complaint Posted 12/20/2010
Review 12/20/2010
This commany is very rude on the phone, they put me on hold for 10 minutes for each of my four phone calls. Dont use this site if you are using any address other than your own home address, They wont ship to it. They also charge 30$ for ground shi... Read More »
 
 
 
Complaint Posted 10/19/2010
Review 10/19/2010
ONLINE CAR STEREO is a rip off company. I would tell no lies. I ordered a radio back in january of 2010 and the radio never came. The company agreed that they were at fault for not sending the radio and agreed to resend it out. Keep in mind they h... Read More »
 
 
 
Complaint Posted 9/23/2010
Review 9/23/2010
I spoke to a representative, who supposedly was with the Customer Service Dept.named Brian, then when I called back for the Sales Dept, I was connected to the same person, but when there was a problem with my order, he coincidentally was "out to l... Read More »
 
 
 
Complaint Posted 4/14/2010
Review 4/14/2010
I was a returning customer, which according to their site, meant I got preferred treatment, which was to get my stuff shipped the same day, they did not "ship" it until 7 days later, 7 days after that, no package, got on their website, it stated "... Read More »
 
 
 
Complaint Posted 3/31/2010
Review 3/31/2010
After long time and many histories at last I got my order with 2 units missing. I send many faxes and email but they do not answering anymore. I suggest to others, if they are serious to deal with this company (O.C.S. Inc. , www.onlinecarstereo.co... Read More »
 
 
 
Review Posted 3/31/2010
Review 3/31/2010
This company was very timely. OCS emailed me telling me when they received my order, when they shipped it and when sent me a receipt for my purchases. Tracking numbers were sent. Package was immediately mailed on my first purchase and now on my se... Read More »
 
 
 
Review Posted 3/8/2010
Review 3/8/2010
Well onlinecarsteteo is the best company I have ever bought from best customer service I've bought two items from here so far is been really great theirs low prices and good products. Thank You onlinecarsteteo Read More »
 
 
 
Complaint Posted 12/23/2009
Review 12/23/2009
BUYER BEWARE!!!!!!!!!!!!!!!!!!!! THIS IS THE WORST COMPANY I HAVE EVER DEALT WITH ONLINE. I ORDERED CAR SPEAKERS FOR MY DAUGHTER AND PAID $55.90 FOR EXPEDITED GUARANTEED 3 DAY SHIPPING IN ORDERE TO RECEIVE BY CHRISTMAS. NOT ONLY IS THE PACKAGE NOT... Read More »
 
 
 
Complaint Posted 12/1/2009
Review 12/1/2009
Unfortunately when I placed my order with the company not all information was disclosed to me.

I wanted to order 1 set of Oz Audio 130CS speakers that were listed on the web site as a closeout model at a price of $199.99.

Considering I was p... Read More »
 
 
 
Complaint Posted 10/20/2009
Review 10/20/2009
OK, here we go. I start out by not seeing my item ship. I email them, they say the items are out of stock (they don't list that). They recommend replacement products in stock, I choose a few, and am satisfied with quick response. I wait 7 days no... Read More »
 
 
 
Complaint Posted 10/13/2009
Review 10/13/2009
Good products,but if you have a problem with anything,this company will not help you out, or even contact you back.Horrible customer service.I would never do business with this company again. Read More »
 
 
 
Complaint Posted 4/30/2009
Review 4/30/2009
Do not purchase anything from this company. Horrible customer service and they outright lied to me. First off. This is my second order to from this company, first order was over a year ago and went off without a hitch. This time, shopped their we... Read More »
 
 
 
Complaint Posted 11/11/2008
Review 11/11/2008
AVOID THIS COMPANY!!!!!!! I would not buy any more products from this company ever again. I tried to purchase a radio from this vendor and got two defective radios. After the second defective radio I received, I had just wanted a refund back, whic... Read More »
 
 
 
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Additional Business Information
Hours   Phone   (310) 360-8828 Address   5014 Hampton Street
Vernon, CA 90058
Website   http://www.onlinecarstereo.com Email   laury@onlinecarstereo.com
Contact   Laury Wollery Other  
 
 
 
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