Southern California Edison Company

Rosemead , CA 91770
2 star rating 2 stars - based on 5 reviews
This company's business is providing electrical power and electrial distribution.  
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Categories
Electric Companies

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Customer Reviews & Ratings
1
Posted 6/18/2012

Suzanne D.
VERY ill trained customer service agents
I have been trying to rectify, with monthly friendly patient let them do what they can to correct the problem phone calls on a mistake THEY made for three months ... and today was the final straw. In April my LEVEL PAY sum went up. I called to... Read More »
 
 
5
Posted 2/9/2011

Mike M.
Review 2/9/2011
I've worked for Southern California Edison for over 15 yrs.. In the field and in the office... I would like to take the time to explain to people some facts that NO one understands about what we do.. At Edison we strive for Excellent Customer Sati... Read More »
 
 
1
Posted 5/19/2010

Sarah U.
Review 5/19/2010
I am disgusted and appalled at the level of customer service received from Southern California Edison, and the worst thing about this is that they have a total monopoly and can basically do whatever they like without any kind of recourse or accoun... Read More »
 
 
1
Posted 3/17/2010

Tami B.
Review 3/17/2010
In 2005 I was in a bad way and had my electricity turned off. I paid a$300 deposit to them to turn on my lights. It is now 2010 and they are playing games with my deposit. I've called no less than 10 times in the 3 months and every "customer ser... Read More »
 
 
1
Posted 1/12/2010

Chris W.
Review 1/12/2010
SCE has difficulties with crediting customer payments. Some payments never gets posted. others get posted to the wrong account. Moreover, we have had issues with estimated usage bills instead of actual bills based on usage.

You really need to c... Read More »
 
 
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