Platinum Tax Defenders, LLC

2.5 star rating Rating - based on 21 reviews & complaints
Platinum Tax Defenders LLC is a full service, nationwide tax defense firm. Our mission is to provide high quality tax resolution services to individuals and businesses who are experiencing serious problems with the IRS and/or State taxing authorities  
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Platinum Tax Defenders, LLC Categories
Tax Consultants
Tax Preparation Services
Tax Negotiator

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Customer Reviews, Ratings & Complaints
Complaint Posted 4/18/2019
Highly recommended
I am extremely satisfied with the service I got From Platinum Tax Defenders!!! The BEST decision I ever made!!!They were EXTREMELY PROFESSIONAL, UNDERSTANDING and ALWAYS willing to help solve ALL of my questions and concerns!!! I highly recommend... Read More »
Review Posted 3/22/2019
I highly recommend Platinum Tax Defenders
I highly recommend Platinum Tax Defenders. The service and satisfaction I got from them was great. The Staff was very helpful with walking me through the process. I had 10,000+ debt to the IRS. Platinum Tax Defenders handled my case and I'm very h... Read More »
Review Posted 3/21/2019
Highly recommended
Worked together with Platinum Tax Defenders to resolve a complicated tax issue. They were very nice they helped me to resolve a very stressful situation. Highly recommended. Read More »
Complaint Posted 2/15/2019
The best tax firl!
I wanted to share my experience with Platinum Tax Defenders in my humble opinion, they are simply the best tax firm. I hired them to resolve my IRS tax issues and they did a great job.

I owe IRS so much money that I could not afford to pay, Pla... Read More »
Complaint Posted 2/14/2019
Excellent and professional service
I've been working with one of the agents of Platinum Tax Defenders and she is just the nicest. She explains everything well to me. Excellent and professional service. A 5 star rating!!!
Complaint Posted 2/5/2019
Very Professional
I've been hiring Platinum Tax Defenders for several years, they are very professional and trustworthy and very personable. Honestly speaking, having a tax problems are scary when you aren't sure what to do, but the staff of Platinum tax defenders... Read More »
Complaint Posted 2/1/2019
This company is great
Platinum Tax Defenders were extremely nice, me and my wife asked a lot of questions because we are totally clueless about the process on how to resolve our tax issue. We hire them to take care of our taxes. They seem to know what they are doing! W... Read More »
Complaint Posted 1/29/2019
Trustworthy and knowledgeable staff
I called PTD to consult the notice I received from the IRS saying that I owe them. I am wondering why I owe this much, gladly PTD offers me a resolution that will answer all my questions and a solution that will resolve my tax problem. Thanks to t... Read More »
Complaint Posted 1/23/2019
The best!
Three months ago, I received a bill that said I owed $9,000! I have spent years trying to resolve this with the IRS and I’ve always failed. Being retired, I could never afford to pay this so I called professionals from Platinum Tax Defenders. The... Read More »
Complaint Posted 1/23/2019
Thank you platinum!
The IRS had garnished my paycheck and taken $3,000 of my $4,500 salary for one month. This left me extremely distraught! Thankfully, Platinum Tax Defenders formulated and implemented a plan that caused my wage garnishment to be released by the IRS... Read More »
Complaint Posted 1/23/2019
I highly recommend Platinum Tax Defenders!!!
I highly recommend Platinum Tax Defenders for struggling taxpayers like me. I have been a client for many years. Whenever I call them with serious tax issues, the staff always works diligently with me and the IRS to resolve my issues and get me ba... Read More »
Complaint Posted 1/23/2019
Professional and friendly staff
Platinum Tax Defenders has a friendly environment and a team of friendly professionals. I feel so welcome every time I do business with their office. If I have any tax concerns or questions they explain every detail and provide the best plan for m... Read More »
Complaint Posted 1/23/2019
Very Helpful!
I’ve been trying to get help for my tax problem, but nobody seemed interested in helping me because I owed $7,000. I was so worried about the IRS coming after me. I hired Platinum Tax Defenders and helped me with the payment plan that I could affo... Read More »
Complaint Posted 1/17/2019
My case manager at Platinum Tax Defenders helped me with a complex IRS appeals issue. Thankfully, he is knowledgeable about the IRS appeals process and knows how to navigate it effectively. I would consider it a privilege to work with Platinum Tax... Read More »
Complaint Posted 12/29/2017
Scam artist
They lie from the begging they can't help you all they do is lie and collect you money. I still owe taxes so why did I hire them cause it sounded good. If the IRS not making a deal just pay. Back to the drawing I'LL just pay I'm really sad about t... Read More »
Review Posted 1/30/2017
Thank you Sheri, Greg, and Maurice!
My "offer in compromise" was just accepted by the IRS. I cannot thank Platinum Tax Defenders enough. They were friendly, knowledgeable, honest, and were always available to answer my questions. I can finally move forward with my life and couldn't... Read More »
Review Posted 3/12/2014
The most honest review you'll ever read...
I’m submitting this non-solicited review of Platinum Tax Defenders today on 2.27.2104. Actually in the interest of full disclosure, I wrote this on 2.27.14, and am submitting it in early March 2104. I had to look for some documentation so nothing... Read More »
Review Posted 4/24/2013
Platinum Tax Defenders is the Best!!
I started working with Platinum Tax Defenders in March 2012. At that time, I owed the IRS $152,000. I was so scared and concerned about this issue. I spoke to Sherri and she determined that I could qualify for an Offer in Compromise. I worked with... Read More »
Review Posted 8/11/2011
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Review 8/11/2011
After all you have done for me and my family, all I can say is "thank you so very much". Matt was so nice and professional (and patient!! LOL) I realize I was not the easiest client to deal with but at the end of the day, we finally have control o... Read More »
Business's response - on 8/12/2011
Hi Leslie: Thank you so much for your response. It's great to get that feedback and I will make sure to notice Matt and his staff! Sherri Read More »
Review Posted 7/26/2011
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Review 7/26/2011
I hired Summit Tax Relief, now known as Platinum Tax Defenders, LLC to help me with a wage garnishment. I was way behind on my tax filings and they immediately got a temporary hold on my levy and begin preparing my taxes. I am now all caught up an... Read More »
Business's response - on 8/12/2011
Thanks for your response Andrew. I am glad we could provide you with piece of mind. If we can ever be of assistance to you or loved ones in the future, please let us know. Sherri Read More »
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Additional Business Information
Hours   Normal operating hours: 7:00am - 7:00pm PST Phone   (800) 991-3242 Address   2280-B Ward Avenue
Simi Valley, CA 93065
Website Email
Contact   Sherri Gastelum, Founder Other  
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