Rob C.'s review of AC Wholesalers

AC Wholesalers

Customer Reviews & Ratings
Complaint Posted 11/6/2017
. 1
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botched order
I order a ventilation van and about 15 min later I saw another model that would better fit my needs. I called and asked to switch/ I was told my initial order was cancelled and that my new item was in stock and would ship ASAP. A couple of hours later i get an email saying the item i cancelled had shipped. Called back ASAP and after a long series of holds i was told that the item had been recalled and that i would be getting a refund. Checked my CC online several days later and found I had been billed for both and no refund on the first one. Got an additional email now telling me that they didn't have the second one I ordered and that it would not be shipped for 14 days, I cancelled that one as well as that item is easily available on numerous other sites Huge waste of time Hope I get my money back soon These guys are completely disorganized and I would go elsewhere
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Additional Business Information
Hours   Phone - Customer Service / Sales We can be reached at (866) 631-6389 Our call center hours are Phone   (866) 631-6389 Address   2900A NW 112th Ave
Doral, FL 33172
Website Email
Contact   Mike Jones Other  
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