AC Wholesalers

2.5 star rating 2.5 stars - based on 62 reviews is the nation's largest direct integrated marketer of Air Conditioning and Heating Products.  
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Air Conditioning Parts and Supplies Wholesale

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Customer Reviews & Ratings
Posted 9/18/2015
Younga C.
Worst customer service
One of the worst companies I have ever dealt with. No customer service, they promise to return a call, no call no messages. Their customer means nothing. As long as you spend your money, that is the end of their customer service. If there is a neg... Read More »
Posted 7/22/2015
Phil B.
Absolutely No Customer Support - Completely Dishonest
They brag about support after the sale? I've been trying to get a part for two weeks now. I've been on the phone for thirty minutes and they can't even find my order in the system. Others have found it before, and I've had emails as well. They're... Read More »
Posted 7/8/2015
kevin c.
what a joke
This is the biggest joke of a company. they have no customer service nor do they care. I placed an order for a large project on 6/18/15. I called on 7/7/15 to find out why we still do not have it. They stated they did not have the product ( should... Read More »
Posted 7/7/2015
maura m.
Wish i would have found this website prior to my order. I have an order that was supposed to be shipped from the warehouse on 6/26/15....Today still waiting for order have placed numerous phone calls & was promised calls back. I still do not have... Read More »
Posted 6/25/2015
Mike S.
Stay Away from AC Wholesalers
I make many online purchases each year. This is by far the worst experience I have ever had. This is a dishonest business. They lied about my items being in stock then, after two weeks and no part as well as waiting for hours on hold trying to get... Read More »
Posted 6/4/2015
Michael D. via. via ; what a 'JOKE' of a company. Placed my order online 05/27/15, inquired as to why I have not received E-mail confirmation of shipment on $3000.00 plus order on 06/02/15. was told the order was being held due to... Read More »
Posted 1/29/2015
Cyndi M.
I don't have the words!!!
I rarely give bad reviews because I know how hard it is to run a company and sometimes we all have off days. However, I wish I could give this one zero stars. I placed an order for exhaust fans on Friday January 16, paying an additional $481.74 fo... Read More »
Posted 10/24/2014
David W.
Don't even think of doing business with this company
Ordered Goodman system. Out of the box the low pressure switch was bad. Took a week for them to finally process the warranty. Then when they finally decided the item could be shipped they told me because it was under warranty I would not be charge... Read More »
Posted 3/7/2014
Order was placed February 10th, 2014 for RQNLB036JK000 and the only set of heat strips that they had available for the unit RXQJC10J. I was told the unit would ship within 3-5 days. February 14 I was advised the unit was enroute and wouldn't arriv... Read More »
Posted 12/28/2013
Dishonesty is the Rule
From the D+ rating that the Better Business Bureau has assigned them as of this writing, to the many reviews citing dishonest business practices (particularly with respect to inventory availability), this company offers great prices at the exp... Read More »
Posted 11/4/2013
Lou R.
Look elsewhere - AC wholesalers have poor service
We purchased a Grunaire unit and a common part failed. AC Wholesales are the exclusive dealer of Grunaire and now state that parts are not available, so the unit is trash. They are real smooth talkers, but the bottom line is we are replacing the u... Read More »
Posted 5/10/2013
j s.
believe past reviews on this company
I called to to order Mitsubishi Mini Split and talked with a very knowledgable sale person. He told me before I ordered to call and check stock on the items I was ordering. I called on a Monday to order and all was in stock. I was told it would sh... Read More »
Posted 5/8/2013
Anthony S.
Absolutley the WORST place to do Business with!!! Stay FAR AWAY!!
This order has gone on way too long. I have been decieved and lied to from the start. I orderd these items on 4-3 and all items where in stock, acourding to YOUR website they should ship in 1 to 2 days.. After a week of waiting, I called and was t... Read More »
Posted 4/30/2013
Daniel P.
They did what they said they would do
I purchased an LG Ductless Air / Heat system from them. I was nervous because the reviews were mixed. I paid and the product showed up as expected in a timely fashion. Everything was there in the boxes. The unit worked and the installation went we... Read More »
Posted 3/29/2013
Jake B.
I am now in my second week of lies, false promises and weak, meaningless apologies. A simple A/C unit clearly listed as "In Stock" on the website and guaranteed to ship in 1-2 days. This time I was told that it had been damaged by a fork... Read More »
Posted 3/25/2013
Dwayne L.
Easy to deal with, good customer support
Was very easy to deal with, my Order was taken and processed the same day and it even shipped the same afternoon , all my questions were answered, no complaint here Read More »
Posted 3/19/2013
jorge s.
Will buy again
I Have been purchasing from acwholesalers for a few years now and have rarely had any problems. Got the wrong part one time but they were quick to correct the problem. Items are always shipped quickly and customer quick to answer any questions. Wi... Read More »
Posted 3/5/2013
Do Not Keep Their Word
BUYER BEWARE! Placed order on 2/22/13 for an "in-stock" gas furnace/air conditioning system that promised to be shipped out in two business days. Five days later, the system had NOT shipped, and I was promised at 9:15 a.m. 2/27/13 by Customer Serv... Read More »
Posted 2/18/2013
Phil H.
They are Liars!!!! Do not do business with AC Wholesalers
I placed my order on 2/5/13. They told me it would ship in 2-3 days. On 2/12/13 I called to get the tracking information and they told me that the previous week they were updating their inventory system so nothing was shipped. When I placed the or... Read More »
Posted 2/13/2013
daniel l.
never shipped
I finally canceled the order.They told me shipping today,over and over. Read More »
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Additional Business Information
Hours   Phone - Customer Service / Sales We can be reached at (866) 631-6389 Our call center hours are Phone   (866) 631-6389 Address   2900A NW 112th Ave
Doral, FL 33172
Website Email
Contact   Mike Jones Other  
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