David O.'s review of Anderson Nissan

Anderson Nissan

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Complaint Posted 8/3/2009
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Review 8/3/2009
I just purchased a car from Anderson Nissan in Asheville, NC. They lied to me plain and simple. Do not trust any of them at all! I am very upset because the deal I agreed on was not the deal that was printed that I ended up signing. I agreed on a purchase price of $25,000 including the $1500 rebate. This would make it $26,500 before rebate yet car was written in at $27,317. Also, I was told I was getting a 5.75% interest rate but I now see that it was written in at 5.99%. It was late on Friday and was under duress to take advantage of the Junker for Clunker program and was rushed into signing the papers and was told if I did not hurry I would not be able to drive out with the car. Also, the extended warranty was explained to me to only add $20 per month to my payments. I asked, "so with my term of 60 months, this will cost me an extra $1200 total? I was told "yes". Yet my invoice shows I have been charge $1947 for the extended warranty. This will cost me much more with financing. I am very upset that what was to be a great experience has made me perturbed after realizing that I have been charged much more than what we agreed upon and I was told I was getting. I was overcharged $817 above the agreed and handshake agreement that Adam at Anderson Nissan made to sell me the car at $25,000 after the $1500 Nissan Rebate. My lawyer's assistant told me she bought a car from Anderson Nissan and that they made her wait for a couple of hours after she made the deal and that when she went in to sign the papers, as with me, the numbers were all wrong and it took a while to correct. They have been less than helpful. I never expected a new car dealership would outright lie to their customers and try to rip people off. This is what happened to me.
 
 
 
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Additional Business Information
Hours   Phone   (828) 252-0000 Address   629 Brevard Rd.
Asheville, NC 28806
Website   http://www.andersonautonet.com Email  
Contact   Don Woodruff Other  
 
 
 
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