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No follow up or repair
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It took 3 weeks of trying to get someone to answer the phone to report the claim. (Oven doesn't turn off) A couple of days later, someone called and said my whirlpool wasn't covered. (Whirlpool oven, not spa.) Seemed to get straightened out and was told that someone would call to schedule a repair. No one ever called back. No one answers the Arkidus phone numbers (busy or leave message). Oven still broken and out $549.00.
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