Arkidus Home Protection

2.5 star rating Rating - based on 38 reviews & complaints
We are the ONE AND ONLY COMPANY on the market the has pre – made plans but also offers a one of a kind MAKE IT YOUR OWN PLAN. Our mission is to provide you the best customer service level, while we protect your homes most valuable possessions.  
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Arkidus Home Protection Categories
Homeowner Insurance and Warranty Services
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Customer Reviews, Ratings & Complaints
Complaint Posted 3/16/2013
Arkidus stole $750 from me and Ray Berges is a scam artist.
Arkidus is a scam and Reinaldo (Ray) Berges is a crook. The Fl. Dept. of Insurance has revoked his license (he actually didn't have all of the required licenses in the first place) but that is all they could do. So he is free to do whatever he wan... Read More »
 
 
 
Complaint Posted 12/1/2012
Out of business but full of promises
These people are out of business, they promise to give a FULL REFUND but never do. Go to better business site and file a complaint like so many other people have. Read More »
 
 
 
Complaint Posted 9/18/2012
Cannot Reach Company to make a claim!
I signed up for Arkidus Home Protection when we purchased our home in May 1012. In September, I tried to contact them with a claim, and they are unavailable by phone. It only rings busy, and they didn't respond to my online claim request. I wen... Read More »
 
 
 
Complaint Posted 8/30/2012
I filed two complaints against Arkidus and Ray Berges
I filed with BBB and, as another reviewer suggested, with the State of Texas. The company is clearly out of business and probably never was in business. Ray even tried to put my second payment of $253 through my paypal account without my knowledge... Read More »
 
 
 
Complaint Posted 8/22/2012
CONSUMER ADVISORY FROM THE FLORIDA DEPARTMENT OF FINANCIAL SERVICES:
If you purchased a policy from Arkidus Home Protection located in Miami or Pembroke Pines, Florida, and have an unpaid claim, please do the following:

Consumers residing outside of Florida:

Contact your state’s regulator for warranty product... Read More »
 
 
 
Complaint Posted 8/16/2012
UDPATE!!! I thought I was scammed, but Ray refunded my Money!!! - UPDATE!!
***UPDATE*** I checked the company website about a month ago and they have updated it to say that they did not mean to scam anyone, that they simply went out of business, even better - Ray is speaking with everyone individually and refunding their... Read More »
 
 
 
Complaint Posted 8/13/2012
Who to contact if you have been ripped-off!
UPDATE: A Florida state investogator called me today and requested I send her all information regarding my case against Ray Berges and Arkidus Home Protection. Call 850-413-5614 if you have a legitimate matter and have all youir evidence ready to... Read More »
 
 
 
Complaint Posted 8/11/2012
No follow up or repair
It took 3 weeks of trying to get someone to answer the phone to report the claim. (Oven doesn't turn off) A couple of days later, someone called and said my whirlpool wasn't covered. (Whirlpool oven, not spa.) Seemed to get straightened out and wa... Read More »
 
 
 
Complaint Posted 8/7/2012
Here is the TRUTH...file formal complaints NOW!!!
Here is the last e-mail from the company. I have already filed formal complaints with the Miami BBB, Florida State Attorney General and the Federal Trade Commission .. and I highly recommend you do the same IMMEDIATELY, because in my personal opin... Read More »
 
 
 
Complaint Posted 8/6/2012
Please trust the truthful reviews!
Oh how I wished that I would have gotten a hold of this info before now! I too was taken for a ride with this company. They took my money and then they do not answer the phone. The voice mail comes up and they will not call you back. The info look... Read More »
 
 
 
Complaint Posted 8/4/2012
BUYER BEWARE
Bogas company. Good reviews have to have been entered by them. Report them to all authorities you can so we can stop these theives. I submitted a claim over 1 month ago - nothing has been done. If they honor my claim as they should I'll let you kn... Read More »
 
 
 
Complaint Posted 8/3/2012
Sham company
This is a sham company. They dont answer calls or process claims. Biggest mistake made to sign up with this company. I request everyone who has had this experience with them to file official complaints so we can get our money back. Read More »
 
 
 
Complaint Posted 8/3/2012
Completely Crap Company
Guys, dont go in good reviews,apply your inteligence before buying from this guys. Try to reach their claim deparment atleast few times and see whether yiou can reach them or not.
I am trying to treach them since last three days.
Gave 50 calls,... Read More »
 
 
 
Complaint Posted 8/2/2012
They do not follow through on claims!
I've been a customer since April 2012, and paid for the Diamond contract because of 10 year old equipment. I've filed 3 claims so far; the first took 3 days for them to find a repair company in HOUSTON, they didn't have to pay out for a repair, bu... Read More »
 
 
 
Complaint Posted 7/30/2012
Fraudulant Company
I purchased a home warranty with this company in April 2012. In June my heat pump started blowing hot air. I called Arkidus, they sent someone to fix the issue. The contractor told them it was a freon leak in the handler unit, and that the unit wa... Read More »
 
 
 
Review Posted 7/29/2012
New Microwave! Thanks Arkidus! Keep up the good work
I have found this company to be very reliable as often as I can I recommend their services. They have friendly representatives. Every time I file a claim, the claims department assist me in getting a tech out to my residence and complete the work.... Read More »
 
 
 
Review Posted 7/27/2012
A/C was repaired...
I have had two experiences with Arkidus Home Protection. One was immediately positive and the other was eventually positive. In the first case, when our air conditioner died and the temperature was over 100 degrees, Arkidus immediately referred me... Read More »
 
 
 
Complaint Posted 7/25/2012
Arkidus is anything but what they say.
I joined Arkidus 3 months ago and put in a claim three days ago. First of all, you can't call them because their "message box is completely full" all the time. So I left an email and they called the next day, which I missed while I was at work. I... Read More »
 
 
 
Review Posted 7/22/2012
DO NOT SIGN UP WITH ARKIDUS HOME PROTECTION
Do NOT sign up for this warranty. I am a contractor who performed service for this company back in May 2012 and to date have not been paid for these services. I have repeatedly contacted this company for payment and have received every excuse in t... Read More »
 
 
 
Review Posted 7/21/2012
Arkidus paid for my new hot water heater!!!
Completely satisfied with the replacement they provided. My hot water heater went bad and arkidus replaced it. The total cost of this replacement was $850. It took 5 days for the work to be completed, but i cant really complain. I will definetely... Read More »
 
 
 
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Additional Business Information
Hours   Monday - Friday 9:00am - 5:00pm Phone   (877) 287-7372 Address   10300 SW 72nd Street # 384
Miami, FL 33173
Website   http://www.theahp.net Email   rayb@theahp.net
Contact   Ray Berges, President Other  
 
 
 
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