Joy S.'s review of Bankcard USA Merchant Services

Bankcard USA Merchant Services

Customer Reviews & Ratings
Complaint Posted 10/22/2012
. 1
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terminal fees
I signed up for Bankcard USA Merchant account . I called them up to closed the account after a days my account has been activated, it has never been working by the way, because the credit card processor is not compatible with my website. One of rep send my a closing account form and did mentioned that $295.00 will be deduct from my account and it will be release back into my account in the couple days. Basically, that is for the terminal fees you supposed to pay after your account has been activated for 1 year. She replied she has never says that. I was shocked for a bit to her response as a rep working at the bank. I called them back again one of the rep replied that she has to requests the refund back into my account so now I am waiting. Again the terminal fees of $295.00 is paying after your account has been activated for 1 year. In my case is about 1-3 days during those days I was trying to set up the credit card processor so I can accept a credit cards on my website, but I was unable to do, so I have to canceled l, but they turn around and charge $295.00 Be aware and stay way from "BankCard USA Merchant"!!!!!! I swear!!!!!!!
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Additional Business Information
Hours   Phone   (800) 589-8200 Address   28720 Roadside Drive Suite 299
Agoura Hills, CA 91301
Website   Email  
Contact   Shawn Skelton Other  
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