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Review 7/14/2011
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I live in the most central part of Phoenix AZ and I could not speak on my phone while i was in my house, outside of my house and in my neighborhood! Customer Svc. said that I got great reception and told me they didn't understand what was going on, at least that's what I could make out since the reps are outsourced and many of them I couldn't understand. They were not helpful at all and simply didn't care. It was not my phone as it was new and worked fine else where.
However, even when I was in an area that received good reception which was anywhere but my neighborhood, at least half of my calls were dropped. I would be driving in Phoenix and all of a sudden my signal would crap out! I was with them for 6 months and in all honesty they make Cricket look amazing.
HORRIBLE!!!
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