Complaint
Posted 7/19/2011
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1 Review
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0 Question
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129 Profile Views
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0 Answer
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Trustlinker since 07/19/11
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Review 7/19/2011
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I PURCHASED THE PHONE IN MAY AND NOW IN JULY I AM NO LONGER GETTING SERVICE. I BELIEVE THEY HAVE IT SO IF YOU USE YOUR PHONE A LOT THEY TURN OFF THE SERVICE IN YOUR HOME AND NEIGHBORHOOD. THE WORST SERVICE EVER. I GET THE RUN AROUND. I HAVE NOT HA... Read More »
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Complaint
Posted 7/14/2011
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1 Review
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0 Question
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119 Profile Views
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0 Answer
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Trustlinker since 07/14/11
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Review 7/14/2011
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I live in the most central part of Phoenix AZ and I could not speak on my phone while i was in my house, outside of my house and in my neighborhood! Customer Svc. said that I got great reception and told me they didn't understand what was going on... Read More »
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Complaint
Posted 6/24/2011
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1 Review
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0 Question
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154 Profile Views
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0 Answer
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Trustlinker since 06/24/11
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Review 6/24/2011
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Please excuse my English.
Worst company ever.
I am customer since 06/03/2011, big mistake.
They have false coverage map on line, they lie before you buy, You have to pay $53 for activation at your own risk, because if don't work, even they promi... Read More »
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Complaint
Posted 5/27/2011
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1 Review
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0 Question
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136 Profile Views
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0 Answer
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Trustlinker since 05/27/11
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Review 5/27/2011
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Boost Mobile failed to provide the International Long distance services I subscribed to. For over 5 months they kept disconnecting my service, and when I told them I needed them to unlock my numbers (386-227-1101 and 386-227-3522), the portability... Read More »
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Complaint
Posted 5/24/2011
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1 Review
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0 Question
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140 Profile Views
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0 Answer
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Trustlinker since 05/24/11
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Review 5/24/2011
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I have been conducting business with Boost Mobile for a little a year. Never really had a problem until recently. I have had terrible reception within the Norfolk, Va area for the past few months. I can not get a reception in my home and usually h... Read More »
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Complaint
Posted 3/28/2011
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3 Reviews
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0 Question
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178 Profile Views
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0 Answer
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Trustlinker since 03/23/11
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Sacramento, CA
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Review 3/28/2011
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How can this company have an A+ rating with the BBB with 844 complaints to date???
Considering there is no lower rating than 1/5 stars and this company has 1/5 stars I'll be brief.
Deplorable customer service, lost texts, late text delivery ( a... Read More »
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Complaint
Posted 3/25/2011
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1 Review
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0 Question
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131 Profile Views
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0 Answer
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Trustlinker since 03/25/11
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Review 3/25/2011
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I called Boost Mobile to complain about my services and while explaining to the supervisor that I didn't have money to be wasting in the company and he makes a statement that I only gave the company 150.00 and that there was plenty of customer tha... Read More »
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Complaint
Posted 2/5/2011
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2 Reviews
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0 Question
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238 Profile Views
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0 Answer
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Trustlinker since 02/05/11
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Review 2/5/2011
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To anyone out there that thinks that the BOOST MOBILE monthly unlimited plan is a GREAT deal, well dont let them sucker you in, especially if you plan on buying one of the iDEN series phones, these phones are ran off of nextel network which is VER... Read More »
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Review
Posted 1/22/2011
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1 Review
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0 Question
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120 Profile Views
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0 Answer
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Trustlinker since 01/22/11
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Review 1/22/2011
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Very poor customer service and rude employess. Not willing to help their customers. No one cares at this company. They never fullfil their promises they make. Read More »
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Complaint
Posted 1/11/2011
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1 Review
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0 Question
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134 Profile Views
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0 Answer
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Trustlinker since 01/11/11
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Review 1/11/2011
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THE BUSINESS: I feel completely mistreated by Boost Mobile. I purchased a sanyo Incognito for my daughter for christmas and was advised by the rep to get insurance in case the device is lost or stolen. I was excited about that because the phone wa... Read More »
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Complaint
Posted 12/22/2010
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1 Review
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0 Question
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136 Profile Views
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0 Answer
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Trustlinker since 12/22/10
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Review 12/22/2010
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I wish that I had read these posts before I did business with Boost. Then I would have $411 more bucks in my pocket and fewer grey hairs. My husband and I went to BestBuy and purchased 3 Boost Mobile phones for Christmas presents ($75x3) and paid... Read More »
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Complaint
Posted 12/3/2010
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1 Review
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0 Question
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156 Profile Views
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0 Answer
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Trustlinker since 12/03/10
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Review 12/3/2010
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I called boost mobile about a month ago inquiring about their $5 add on for international calling. My boyfriend wasn't sure if his mothers phone in Mexico was a cell or a house phone so, I called boost mobile to see if they could search if that nu... Read More »
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Complaint
Posted 11/11/2010
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1 Review
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0 Question
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140 Profile Views
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0 Answer
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Trustlinker since 11/11/10
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Review 11/11/2010
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All the complaints in the reviews I have read are all the same as mine. for the rare few who had good reviews they all seem to be in the honey moon stage we all were when we first got boost mobile.... you know the savings from unlimited texts and... Read More »
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Complaint
Posted 10/14/2010
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1 Review
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0 Question
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162 Profile Views
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0 Answer
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Trustlinker since 10/14/10
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Cheyenne, WY
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Review 10/14/2010
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As a hard working American, I feel the treatment I have received from this company was far less than acceptable, they were rude, Obnoxious and pushy.
I lost well over $300 with this company, and that is NOT the service cost included.
I am buildi... Read More »
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Complaint
Posted 9/27/2010
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1 Review
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0 Question
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145 Profile Views
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0 Answer
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Trustlinker since 09/27/10
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Review 9/27/2010
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I give them a one star because that's the lowest option on here. I left Sprint after 8 years and went with Boost. BAD BAD MISTAKE! Had Boost activate a phone in June 2010 and it stopped working in September 5, 2010. They tried to troubleshoot it b... Read More »
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Complaint
Posted 7/15/2010
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1 Review
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0 Question
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141 Profile Views
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0 Answer
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Trustlinker since 07/15/10
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Mission Hills, CA
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Review 7/15/2010
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Edit: I have no idea why this is showing as a wall of text and not separate paragraphs.
First of all, let me say that my complaint about Boost Mobile's customer service isn't about the people, exactly. MOST of the people I've spoken to on the ph... Read More »
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Complaint
Posted 5/25/2010
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1 Review
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0 Question
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166 Profile Views
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0 Answer
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Trustlinker since 05/25/10
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Baltimore, MD
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Review 5/25/2010
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Absolutely a NO-NO!!!!!! The horrible customer service you receive from Boost far outweighs the few good things they have going for them. The reps have no clue what they are talking about. You can tell they are trying to read from a script. I have... Read More »
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Complaint
Posted 5/15/2010
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2 Reviews
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0 Question
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277 Profile Views
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0 Answer
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Trustlinker since 05/15/10
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Co Spgs, CO
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Review 5/15/2010
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Horrible choice!!! I have been with AT&T since 2005 and wanted to save money so I switched over to Boost- mistake. According to the coverage map my street was in the "good" reception zone. Well I literally had to stand on the street to get a signa... Read More »
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Review
Posted 4/26/2010
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1 Review
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0 Question
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208 Profile Views
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0 Answer
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Trustlinker since 04/26/10
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Kendall, FL
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Review 4/26/2010
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I was with AT&T for several years before the customer service and extra fees just killed me – I decided to shop around. I took my mom and brother’s advice and gave Boost a try – and I’m so happy I did.
The service has been great so far. I love... Read More »
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Complaint
Posted 4/13/2010
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1 Review
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0 Question
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188 Profile Views
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0 Answer
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Trustlinker since 04/13/10
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Review 4/13/2010
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I purchased a (brand-new) $300 Motorola phone from Boost, and paid a 53.00 service fee.The only catch is that the phone doesn't work, and the store won't take it back.When I call customer service, they tell me to go into the store...and vice-versa... Read More »
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