KATHY K.'s review of Cellularoutfitter.com


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Customer Reviews & Ratings
Review Posted 10/29/2017
. 1
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Terrible Customer Service
I really wished I would have read reviews pertaining to Cellar Outfitter prior to dealing with them. My first esperience dealt with ordering 2 cellphone covers and once i submitted payment then this huge shipping and handling fee showed up. after It never showed up anywhere prior to that. I was furious. The shipping and handling fee was more than the product.
I notified the company via email and they aplogized and gave me a credit refund of some of the fee. Once my products arrived it was incomplete. Nothing was mentioned about the other part of the order not bring included in the shipment. Again I notified the company via email inquring where the rest of my product was.and was told the missing product was out of stock. Gee wiz you would think they would have let me know without me calling them about it.. They offered to send me an alternate product and needless to say I have yet received it. Im so tired of dealing with this company. They offer really cheap cellphone cases charge u an arm and leg with shipping and handling fees which they don't disclose until after u put your cc on it and hit submit. I'm done with them
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Additional Business Information
Hours   7:00am-3:30pm PST Phone   (800) 871-6926 Address   1375 S Acacia Ave
Fullerton, CA 92831
Website   http://www.cellularoutfitter.com Email   support@cellularoutfitter.com
Contact   Customer Support Other  
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