Anne W.'s review of Chaparral Motorsports

Chaparral Motorsports

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Complaint Posted 4/28/2012
. 1
. 0
Very Very Bad Website
Do not order anything from this website unless you don't care about when it arrives or whether you will be shipped the correct item. too got the bait and switch about "Free" 2nd day shipping. When the tires I ordered finally arrived via ground delivery, they turned out to be the wrong ones. I called customer service and was told that I would have to email photos of the tires as proof. I then had to download a return shipping label to return the tires via UPS ground delivery. Sent them out on a Saturday and online tracking showed they arrived on Friday morning. I called Customer Service on Saturday and was told the correct tires would not be shipped until Monday because they don't ship on weekends! I pointed out that Friday morning is not the weekend. I said their service was shabby. She replied. "I sorry you feel that way," and she hung up on me!
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Additional Business Information
Hours   Phone   (909) 889-2761 Address   555 South H Street
San Bernardino, CA 92410
Website Email
Contact   Dave Damron Other  
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