Chaparral Motorsports

2.2 star rating Rating - based on 16 reviews & complaints
 
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Chaparral Motorsports Categories
Motorcycle & Scooter Sales & Rental
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Customer Reviews, Ratings & Complaints
Complaint Posted 8/17/2022
Shipped wrong size and refuses return
I ordered a tire and they shipped the wrong size and then refused to allow me to return or exchange. Read More »
 
 
 
Complaint Posted 2/19/2019
OLD NEW BATTERY
TAKE YOUR BUSINESS ELSEWHERE. Horrific Business Practices. I purchased a battery from through an affiliate account these guys have with Wal-Mart In February of 2019. What was delivered was a battery that was built and last charged in January of 2... Read More »
 
 
 
Complaint Posted 11/7/2017
OLD NEW TIRES
Chaparral sells OLD NEW TIRES. Old new tires are dangerous. I was sent a three year old tire. They lost a customer over a return shipping label. Customer service does a great job for the bean counters. Consider replacement after five years per man... Read More »
 
 
 
Complaint Posted 4/21/2013
A bussiness in trouble
Visited on 4-12-2013 to shop helmets. No helmets in stock! Unbelievable! They would be happy to order one, though. No thanks. Looking at store showed a lot of marked down merchandise in bins, dusty throughout the store, very few cruiser/ touring t... Read More »
 
 
 
Complaint Posted 9/26/2012
Stay away from Chaparral motorsports
Ordered small part online. Can't trace package. Customer service can't tell me anything. May have to wait 30 days. What a joke. Their USPS tracking form doesn't look like the other USPS tracking system form I am using to track EBAY shipment. Can't... Read More »
 
 
 
Complaint Posted 6/20/2012
Buyers Beware
I went in to the store on Sunday. They didn't have the helmet I needed but said that 2 of them would be there on Monday. I asked if they would hold one for me. No...you have to place a special order and pay for it, then they will hold one . So I p... Read More »
 
 
 
Review Posted 6/14/2012
Great Place to buy Parts
I love shopping at Chaparral for their selection of Parts. Their customer service is always good. I've never had an issue with them. Read More »
 
 
 
Complaint Posted 4/28/2012
Very Very Bad Website
Do not order anything from this website unless you don't care about when it arrives or whether you will be shipped the correct item. too got the bait and switch about "Free" 2nd day shipping. When the tires I ordered finally arrived via ground del... Read More »
 
 
 
Complaint Posted 1/27/2012
Beware of Chaparrals Motorsports.
I ordered a motorcycle tire from Chaparrals Motorsports online. I spoke to a representative to make sure I was ordering the right tire. When I received the tire, it was the wrong size. I called to let them know it was the wrong size, and they told... Read More »
 
 
 
Review Posted 8/25/2011
Review 8/25/2011
I had been shopping at other places for a bike and they all were over priced and unwilling to work with you. I was referred to Chaparral by a friend who bought his bike there. I went to the website and saw a deal that seemed way too good to be tru... Read More »
 
 
 
Review Posted 4/26/2011
Review 4/26/2011
First time looking for a bike? This place has everything. You will leave knowing what bike/helmet/gear you want whether or not you do buy it here. Read More »
 
 
 
Complaint Posted 8/30/2010
Review 8/30/2010
Chapparral Motorsports uses misleading advertising on their web page. I ordered tires and the web page said "Free 2 day delivery" on orders over certain amount. On the final order form the have a drop down and I selected the special delivery optio... Read More »
 
 
 
Review Posted 4/22/2010
Review 4/22/2010
Chaparral Motorsports is an awesome retail store. They have anything you need for any type of motorsport you are in to. They even had parts and accessories for my Harley. You can't beat their prices. Their staff is very knowledgeable and friendly.... Read More »
 
 
 
Complaint Posted 3/18/2010
Review 3/18/2010
Us too, we fell victims to this lousy company that cannot comprehend the meaning of Customer Service.

WARNING DO NOT BUY ANYTHING FROM THIS COMPANY!

They lie about orders, delivery dates and then play the hold game when calling to check on... Read More »
 
 
 
Review Posted 9/30/2009
Review 9/30/2009
Beware of this place. Ordered a package of riding boots, pants,
etc. In short, the sizes were completely off the scale. Boots too
tight, pants way too long. Spoke with rude customer service girl
and was told that in addition to the return sh... Read More »
 
 
 
Complaint Posted 6/22/2009
Review 6/22/2009
We purchased from Chaparrall for our first time, and rec'd the product spread out over a time frame of about 2 weeks. The product sifted in day by day. When I called to customer service to talk to them about it, they were rude, ridiculed me, and h... Read More »
 
 
 
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Additional Business Information
Hours   Phone   (909) 889-2761 Address   555 South H Street
San Bernardino, CA 92410
Website   http://www.chaparralmotorsports.com Email   info@chaparralmotorsports.com
Contact   Dave Damron Other  
 
 
 
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