Natalie L.'s review of County Auto Finance

County Auto Finance

Preferred Members
Courtesy Chevrolet
0 miles
Beverly Hills Porsche
4.6 star rating 0 miles
Auto Stiegler
4.9 star rating 0 miles
D & H Motors
4.6 star rating 0 miles
         
Customer Reviews & Ratings
Complaint Posted 6/18/2011
. 1
. 0
Review 6/18/2011
Stay FAR, FAR, FAR away from County Auto Finance! These guys are a bunch of rude rip-offs trying to steal your money! Customer service doesn't even EXIST here! No one came out their little room to assist us even when we knocked on the door! Finally someone came out being rude saying we called to much and we're bothering him! It's called being an educated consumer. We asked for one car specifically. Asked all possible questions about it and salesman lied to us over and over again. The car was NOT as advertised; it wasn't even the advertised model or engine. Cars looked like they just came out of a junk yard. All the cars there were in TERRIBLE condition and barely ran. They had mechanics supposedly fixing the cars right in front of their so called business. Check engine lights were on, engine sounded like it was about to die, transmission problems, oh and my personal favorite- one car's driver seat wasn't even BOLTED down! We checked out 6 different cars there. Nothing but rip offs, liars, and thieves. They're charging over three times the actual value of these cars. Stay away from them! I was so excited. They had an ad up for a 2002 Kia Spectra GSX - alloy wheels, spoiler, V6, power windows/locks. I told them that it was going to cost me $100.00 in gas to get there and asked them to promise the car that I wanted was going to be there. He kept saying "we can't hold any cars for you, for any amount of time, just hurry your buns down here". I guess he was trying to be cute. Anyways, I get down there, and he takes the Lord's name in vain while complaining to me that I called too much. How disgustingly rude of that jerk. Then, after making us wait for a half hour, he finally comes out of his little room thing and says that they still have the car I wanted. I was overflowing with joy. Then he had someone pull up in it. Oh yes, it was a red Kia Spectra alright - with STEEL wheels, messed up rim covers, tires well beyond replacement point, NO spoiler (it was just a lip), NO power windows or locks, rear bumper smashed, engine MISSING FLUID CAPS, car barely started. And,are you ready for the grand finale....?...HE LIED ABOUT WHAT MODEL IT WAS ALTOGETHER!!! It wasn't a GSX at all! It was a GS! I made a 200 mile round trip for these people! They gave me their word. I guess they figured that if I wasted all that money getting there then I wouldn't leave empty-handed. WRONG! I'm extremely lucky that I had my friend with me to talk me out of it.
 
 
 
Was this review helpful? (48)
Send Message to Reviewer
Report abuse
How To edit your review
 
Additional Business Information
Hours   Phone   (949) 300-3924 Address   2139 Harbor Blvd.
Costa Mesa, CA 92627
Website   http://www.countyautofinance.com Email  
Contact   Customer Service Other  
 
 
 
© Copyright 2017 TrustLink All Rights Reserved.