Andrew A.'s review of Essential Packs, LLC

Essential Packs, LLC

Preferred Members
Elizabeth Shutters
4.8 star rating 2325 miles
Barberas Autoland
24 miles
JB Merchant Capital
4.7 star rating 24 miles
Furniture Bank Factory Outlet
5.0 star rating 117 miles
         
Customer Reviews & Ratings
Complaint Posted 10/23/2012
. 1
. 0
Great products, poor service.
I ordered three Scene Commander Kits and some water purification tablets on September 21. Tablets arrived last week, and kits just arrived yesterday. (10/22). Not only does this seem like a long time, but trying to get information from the company about the delay was very difficult. I started calling two weeks ago. When I was able to reach someone, they were very pleasant, but never had any information about the hold up. When I left messages, they were NEVER returned. Every commitment made when I spoke to someone was not kept - promises to call back, promises to e-mail information - none of them were ever kept. Even the last promise made by James to send me the tracking information when the items did actually ship was not kept. I had to call again and get that information. So, in summary - good selection, good pricing, but the poor service will prevent me from ordering again.
 
 
 
Was this review helpful? (2)
Send Message to Reviewer
Report abuse
How To edit your review
 
Additional Business Information
Hours   Our website is available 24/7/365. Phone   (800) 270-2889 Address   960 Enchanted Way, Ste.108
Simi Valley, CA 93065
Website   http://www.essentialpacks.com Email   James.Shea@EssentialPacks.com
Contact   James Shea Other  
 
 
 
© Copyright 2017 TrustLink All Rights Reserved.