|
|
Great products, poor service.
|
|
I ordered three Scene Commander Kits and some water purification tablets on September 21. Tablets arrived last week, and kits just arrived yesterday. (10/22). Not only does this seem like a long time, but trying to get information from the company about the delay was very difficult.
I started calling two weeks ago. When I was able to reach someone, they were very pleasant, but never had any information about the hold up. When I left messages, they were NEVER returned. Every commitment made when I spoke to someone was not kept - promises to call back, promises to e-mail information - none of them were ever kept.
Even the last promise made by James to send me the tracking information when the items did actually ship was not kept. I had to call again and get that information.
So, in summary - good selection, good pricing, but the poor service will prevent me from ordering again.
|
|
|
|
|
|
|
|