Complaint
Posted 10/23/2012
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1 Review
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0 Question
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37 Profile Views
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0 Answer
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Trustlinker since 10/23/12
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Great products, poor service.
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I ordered three Scene Commander Kits and some water purification tablets on September 21. Tablets arrived last week, and kits just arrived yesterday. (10/22). Not only does this seem like a long time, but trying to get information from the company... Read More »
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Review 3/25/2011
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I placed an order for emergency supplies with this company 3/11/11. After several phone conversations (and email) with the customer service person - James, still no supplies have been shipped. It has now been exactly two weeks from the day I place... Read More »
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Business's response - by James S.on 3/25/2011
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My name is James and I helped Shalonda with her order. Shalonda was nice and pleasent to work with. I received several emails from Shalonda and 1 or 2 phone calls over this period of time and responded to every one within 2 hours. Shalonda placed... Read More »
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Review
Posted 12/7/2010
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1 Review
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0 Question
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44 Profile Views
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0 Answer
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Trustlinker since 12/07/10
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Review 12/7/2010
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Essential Packs did a highly professional job with my order. The order was filled promptly, with the order received in a few short business days. Initially, I had a question about some products and called the toll-free customer service number for... Read More »
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