Kat W.'s review of EyeBuyDirect.com


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Customer Reviews & Ratings
Complaint Posted 1/14/2013
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You get what you pay for (junk!)
This month, I ordered single vision frames with high-index lenses. I didn't get progressives due to having read that to do so is usually a big mistake with these online eye glasses companies. I'm very glad I didn't, as the money I did spend was pretty much wasted. I did not set my expectations high— just wanted a backup pair in case my good glasses break. They arrived reasonably quickly, but turned out to be total junk. The frames in particular. Nothing at all like the "try it online" photos showed. Bigger (in a bad way, not in a fashionable way), darker, and very cheap in look and feel. It was a definite case of you get what you pay for. The sides don't rest on my ears or whatever like they should. They just reach back there, somewhere above my ears, and sort of grip my head a little bit (like that won't cause a headache in ten minutes!). And compared to what I expected from frames, the plastic was very junky cheap plastic. Worse, the frames were scratched up on the ear pieces, like they had been used or clamped and gripped by something scratchy over and over. Either that or somebody practiced their Dremel sander on them and then returned them. So... all I have to say is, thankfully they were wicked-cheap, and god they have *really good* photographers! Because what you get is not at all what you think you're buying. They'll do in a pinch. A serious pinch, where my very survival is at stake like I gotta have *something* or I will literally die in 24 hours. That kind of pinch. Lol. I'm not going to bother with a return because I've read that can be quite a hassle, so instead hopefully this review will help ward off others from throwing away good money.
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Additional Business Information
Hours   Phone   (855) 393-2891 Address   5300 Ontario Mills Parkway, Unit 400
Ontario, CA 91764
Website   http://www.EyeBuyDirect.com Email   roy@eyebuydirect.com
Contact   Roy Hessell Other  
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