2.6 star rating 2.6 stars - based on 77 reviews
This company's nature of business is providing the internet sale of eye glasses.  
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Optical Goods Retail
Opticians and Optical Services

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Customer Reviews & Ratings
Posted 4/11/2015
Ava B.
Good experience, email support may seem slow.
I'm updating my review on April 12th. * are edited areas. Overall my experience with EyeBuyDirect has actually been nice. Initially I tried to do an "almost purchase" to give myself a quote based on what I'd want to purchase. Sadly I didn't receiv... Read More »
Posted 6/17/2013
Oliver C.
I really like eyebuydirect
Yeah. I ordered these glasses online and then read the reviews. I was worried because of so many bad ones, but they came in quickly and the lenses were spot on. There is no way I would buy glasses from WalMart again. I think this company is really... Read More »
Posted 6/8/2013
Love this company!
Honestly.. I don't know what everyone's problem is with this company. Glasses were priced well. I used the virtual try o. So the glasses were scaled to fit my face. I ordered 2 pairs and got 2 for my husband. I got all four pairs in less than 2 we... Read More »
Posted 5/14/2013
Donna L.
EyeBuyDirect Very bad experience
Bad! Do not order form these people. My frames measured wider. They offered refund if I pay a restock of 10$ I pay postage I told them I want full refund, they pay postage, no extra fees. On top of this they sent their 'proper' but hidden-measurin... Read More »
Posted 2/20/2013
Still waiting for quality checkand the glasses are already on my credit card bill
Wish I had read these reviews beforehand and I never would have ordered from this company. It has been 17 days and I still have not received my glasses. Their web site indicates the glasses have been in the "quality check" status for over 7 days n... Read More »
Posted 1/14/2013
Kat W.
You get what you pay for (junk!)
This month, I ordered single vision frames with high-index lenses. I didn't get progressives due to having read that to do so is usually a big mistake with these online eye glasses companies. I'm very glad I didn't, as the money I did spend was pr... Read More »
Posted 12/20/2012
Extremely slow
Took over 3 weeks when website said 10 days. Glasses looked big and manly..nothing like the 'eyetry' picture. I gave them 2 stars because I could see better with my glasses but too ugly to wear in public. I'm trying a different site. Read More »
Posted 12/7/2012
Marv M.
A Total Scam
Avoid EyeBuyDirect at all costs! You *think* you will get a cheap pair of glasses, what you will get instead is WEEKS of unbelievable hassle, rule and unhelpful people that want to bait and switch you into much more expensive options after your fi... Read More »
Posted 10/19/2012
Rey P.
Anxious and still waiting
Customer Service - 5/5 Great. Delivery - 3/5 Too slow. Selection - 4/5 Okay, but there should be more Quality and Price - 4/5 Quality is okay. Price is awesome. Read More »
Posted 8/31/2012
Kenneth R.
Okay for Single Vision, but do not order Progressives
I ordered progressives with the lens upgrade, anti-glare, scratch resistance, and UV protection. When I received my glasses, the progressive corridor was cut too high. This was verified by optical lens shop and eye doctor. Also, I did not get a pr... Read More »
Posted 8/21/2012
Domenic M.
Wrong replacement frames - Poor customer service
I ordered 2 pairs of glasses from Eye Buy Direct and the whole experience was pretty good. Great prices on the frames, wasn't sure about the quality of the lenses. Found one of the frames to be way too big for my face. Kind of difficult to judge... Read More »
Posted 8/6/2012
ware f.
Deceptive descriptions. Poor return policy
Their product descriptions are deceptive - they do not show that prescription sunglasses have separate lenses, and the lenses are weakly attached. Their return policy is poor - they hide the exclusion for Designer Frames (branded), Sunglasses, S... Read More »
Posted 5/16/2012
Doug R.
Delivery Scam in Canada
Ordered a pair of glasses from EyeBuyDirect for shipment to Canada. Paid for the glasses, plus the shipping costs (around $10 for shipping). Glasses took forever to get delivered and when they finally arrived at Canada Post I was advised I needed... Read More »
Posted 5/10/2012
sandra b.
Scam! avoid!
I ordered a of progressive glasses from these jerks and when I got them they were 5mm too large (their measurements were off on website) and since it was their mistake I didnt think I should have to pay the 10 restocking fee but they refused me..s... Read More »
Posted 4/14/2012
Mick R.
They get better with age.
I've been doing business with EyeBuyDirect for several years, but I've noticed that turn-around time on shipping is now faster than in the past...placed my order on a Saturday from Florida and received my glasses the following Saturday...only took... Read More »
Posted 3/2/2012
Debbie L.
Don't waste you time
This company has terrible service. Don't waste your time trying to save a few dollars. They have tried to get my glasses right twice - neither pair was correct - both made me dizzy. When I asked them to honor their guarantee, they informed me the... Read More »
Posted 1/27/2012
Jean P. N.
Very satisfied
I usually choose a pair of Ray-Ban sunglasses then have my usual prescription (not tinted) put in (progressives). I noticed last December that my optometrist was asking $360 for Clubmasters which you can get at Sunglass Hut for $150. With my presc... Read More »
Posted 1/23/2012
Thomas B.
7 pairs over 5 years, loved them all
I just received a pair of progressive lens glasses from eyebuydirect.com. They are the second pair of progressive lens glasses I have purchased from this company. I have been nearsighted since a young age, but only needed the progressive lenses fo... Read More »
Posted 1/9/2012
K B.
Eye Buy Direct Macedo Sunglass Review
I can only speak about my experience. I was a bit skeptical at first. I have never bought RX sunglasses offline. A coworker recommended the EyebuyDirect Website. I placed my order for the Macedo - Black (Large Size) on 12/28/2012 after a couple of... Read More »
Posted 1/3/2012
Minawar k.
Don't Risk Your Time and Money just to save few dollars buying from this company!!!!!
I really did not want to risk buying eye glasses from an online service. I tried and tried harder but then I took the risk and decided to use eyebuydirect.com. What a mistake it was. I decided to buy progressive glasses and I ordered two pairs. Th... Read More »
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Additional Business Information
Hours   Phone   (855) 393-2891 Address   5300 Ontario Mills Parkway, Unit 400
Ontario, CA 91764
Website   http://www.EyeBuyDirect.com Email   roy@eyebuydirect.com
Contact   Roy Hessell Other  
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