Ryan P.'s review of Federal Student Loan Options

Federal Student Loan Options

         
Customer Reviews & Ratings
Review Posted 3/15/2018
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I have been with Navient/Sallie Mae customers for about 6 years. I hated calling them because the customer service seemed moody or regurgitating the same info on the screen. at the end of a call I would be extremely frustrated. Marcia answered the phone was extremely friendly. Never made me feel stupid for asking questions. I never got a prewritten answer that you can tell "they're supposed to say." It was all her. She immediately sent me an email to update my account and responded saying that it the information actually uploaded into the system, Her & her company have been very helpful in getting me a payment I can afford each month.
 
 
 
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Additional Business Information
Hours   7:30am-7pm (PST) Phone   (714) 798-2007 Address   360 E. 1st Street, Suite #375
Tustin, CA 92780
Website   http://www.federalstudentloanoptions.com/ Email   info@federalstudentloanoptions.com
Contact   James Wilson Other  
 
 
 
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