Toya N.'s review of First American Home Buyers Protection Corporation

First American Home Buyers Protection Corporation

         
Customer Reviews & Ratings
Complaint Posted 8/10/2015
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STAY AWAY FROM THIS COMPANY
Whatever you do stay away from this company! They sent a person out to repair my fan, the guy drops the fan and breaks it so I now need a new fan ok simple enough. He leaves to get a new fan, now the new fan doesn't fit where the old fan goes so he calls the warranty company to let them know he needs to add a larger box that holds the fan in place. The dang warranty company doesn't cover modifications and I am told I would have to pay $139 to get the new fan installed. Wait is that a joke you mean to tell me i have to pay $139 to get a new fan when the guy clearly broke my old fan are you kidding me right now? Ha no they wasn't it was either pay the technician then or have a freaking hole in my ceiling with no lights or fan. I haven't cried this hard in so long that was a very unexpected bill I paid the $65 service fee plus $139 all this behind a fan that was broke while getting repaired!
 
 
 
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Additional Business Information
Hours   Phone   (800) 553-6699 Address   P.O. Box 10180
Van Nuys, CA 91410
Website   http://www.homewarranty.firstam.com Email   kswan@firstam.com
Contact   Kristin Swan Other  
 
 
 
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